l just called this salon to make an appointment for half head of foils & cut l told them l have a…read morepixie cut & would like an estimate price omg the estimate price was $400 wtf for a pixe that is disgraceful as a former hairdresser there is no way l will pay that maybe that is why they have a bad review rating!! Trust me there are better priced salons out there!!!!! DONT BE RIPPED OFF BY THIS ONE!!!

Walked into the place and asked the receptionist for an appointment for a stylist. My first haircut…read morein 4 months. She looked me up and down and addressed me very snotty and told me it wouldn't be for 3 weeks. I told her "never mind " and she replied with "0kaaaay". I walked out and phoned her 60 seconds later and disguised my voice and she offered me an appointment the very next morning. I told her that she's rude and a liar, I was just told that she said 3 weeks later. She waffled and tried to say that she just had a cancellation. nevr again!

Because I went here yesterday, I'm publicly apologising to my mother-in-law, relatives and friends…read more- it was not my intention to arrive at our family gathering and wedding celebration with intense, deep, eggplant purple roots that fade to a horrible plasticine-grey-mauve at the ends (I washed it four times as soon as I left the salon and it's still ridiculously dark and uneven). I thought I was going to have the palest, softest, tasteful, pastel pink or pastel lilac hair. I'm so embarrassed to instead have hair like trailer-park trash at a heavy metal concert - it's not what I asked for or expected but it's what I got at this salon - one of my worst hair experiences ever

Arrived on time for my appointment was rushed to the chair and not offered any refreshment, waited…read more10 minutes before someone came over to talk to me then another 15 before I got started. Which I totally appreciate when things are a little behind however I have another appointment after this. Atmosphere- While they claimed air conditioning was working, the door had to be kept open so boiling hot with hairdryers on the go and the hot day! Currently a red tomato After visiting the basin 3 separate times to have my colour rinsed in sections all the while sitting back in the chair and water dripped my back. No time for the cut however I totally understood this as much as they tried to rush me through and help. Good colour overall and amazing head massage, always too short however..... Overall, for the brand expectations and expensive price tag (next door is similar and 100 times better) I can't say I'll be returning to Tony&Guy :(