This review is directed towards the lack of INTEGRITY and ADHERANCE to STATE LAWS of one of the…read moreagents representing this office. Mr.Ralph DAVID SAVAGE as an Advisor/Agent and as an owner/landlord BREACHED his FIDUCIARY duty while having a license in this office. Under the MLS Michigan law section 554.613 of the Landlord and Tenant Relationships Act covers the return of security deposits to tenants. Section 554.610 of Michigan law pertains to the procedure landlords must follow when retaining any portion of a security deposit. It requires landlords to send a detailed list of damages, the estimated cost of repairs, and the remaining balance of the deposit, if any, to the tenant's last known address within 30 days after the tenant has vacated. While The above breach of a State Law is NOT pertaining to a Arterra Luxe transaction or contract, it was/is breached by one of Arterra Luxe Birmingham's licensed agent. *****If a licensed agent's INTEGRITY and PROFESSIONALISM is QUESTIONABLE as a owner/landlord, then Mr. Ralph DAVID SAVAGE would be suspect as a reputable Arterra Luxe Advisor to any buyer or seller.***** #davidsavage #davidsavagerealestateagent #davidsavagemichigan #davidsavagemichiganrealtor #licensedagent #davidsavagellc #davidsavageofbloomfieldhillsmichigan #ralphdavidsavage #davidsavageofarterraluxe As of 11/11/2024, the 48th District Court of Bloomfield Hills, Michigan is attempting to deliver a Small Claims Court notice to Mr. DAVID SAVAGE of his breaches against MLS State Laws in compliance with Tenant~Landlord transactions.

I purchased my new home in June and it was a great experience with Matt Demorest, my agent, as well…read moreas with Arterra Luxe and with the their title company, Arterra Title. 5 star experience!!

Their supervisor was INCREDIBLY rude. She was unprofessional and nasty. I don't know why anyone…read morewould do business with her. Look elsewhere!

Bought our house through them and their realtor, Janet Burger. House infested with raccoons, they…read moresigned an addendum saying they got rid of them and all the access points. They did not, and now refuse to help us or fix the problem they said they fixed. They make you sign a bunch of legal paperwork but don't stand up to the plate when there is a problem. They made a bunch of money selling the house and at the closing, I guess that was all they cared about. Will never use them in the future, nor should anyone else if there may be a problem and need it rectified.

I WISH I could put ZERO stars. They are the absolute WORST landlords ever. We rented a house from…read morethem for 5 years - we don't have great credit and thought we had no other choice. MINIMAL repairs done. The house was dirty when we moved in, the crawl access was never secured, the garage was never secured, we didn't have working gas for a few months after we moved in. As the years went on, rats got into the crawl, into the walls, and eventually into the house. A bedroom on the second floor had holes in the walls where squirrels were getting in! Do not rent from them. Slumlords!

I wish I could put zero's ass well, smh, the worst management company, they I moved in a dirty…read moreunready house, smh unbelievable, very unprofessional, maintenance work they did was terrible, this has been a horrible experience for me. Run don't walk, don't do business here, rent is too high to be living in any living condition!!!!

Signed a contract, I performed all the duties of the contract to the letter, and he refused to pay…read more Not only did he refuse to pay, but when I took him to court he hired a lawyer that cost him more than what it would take to just pay me the balance due on the contract. Completely unethical and should not be licensed by the state. This isn't just a contractor situation, all the tenants and employees, and anyone else who has ever dealt with him has come to the exact same assessment of this Drew's business ethics. Avoid this person and company.

DO NOT RENT WITH LOGICAL PROPERTY This has had to be THE…read moreWORST experience I've ever had and I haven't even been approved. My fiancée and I viewed a house and put in for it the same day. We believe we may have missed a document so we called. After 5 unanswered voicemails I called on my lunch break and was advised that everything was okay and to provide my paystubs and SSN card. My fiancé and I gathered everything up, submitted it, and didn't hear back from anyone. No confirmation that the documents were received or anything. I tried calling for an entire day and never receive a call back after leaving numerous voicemails. I sent a bunch of email between my fiancée and I and no one ever got back to us. This morning I sent a "professional" email explaining how it ridiculous that they have not followed up with any communication after numerous attempts to contact them and then the replied stating THE FUCKING PROPERTY IS NO LONGER AVAILABLE AFTER BEING ON THE MARKET FOR 2 WHOLE ASS MONTH AND THAT I NEED TO PROVIDE PROOF A PAYMENT AGAIN. Let me calm down, they got me out of character in this fucking review. Nevertheless, I replied that they can keep the $50 fee as I will never work with this company. If you don't reply to prospective tenants then I know you won't reply when we move in.

Kristy Flavin was extremely knowledgable about the area and what to look for when buying a home…read more She was pointing out possible issues left and right and estimating some costs to do repairs. She also was sure to let us know when we could offer a little lower and when there was going to be some competition for the home. She was on time for every meeting and always had paperwork ready for each home we visited. Based on this experience I plan on calling her if we decide to sell down the road.

A true professional! Jody Lockwood was such a great agent for us. We were a remote family looking…read moreto move into a specofic neighborhood and house, while not knowing the area. Jody found it for us. She listened, gave feedback/perspective and negotiated for us based on our factual option. If you need an agent in the Beverly Hills, Birmingham,Franklin area she is my recommendation every time.

Renee and her talented team recently sold our home in Birmingham. We could not have been more…read morepleased with their knowledge and dedication to their business. We would do the it all over again but are thrilled we don't have to because of their help.

From the owner: Real Estate Consultantread more

When I had to relocate to Michigan for a career change I did some research and found a team of…read morerealtors who, based on their social media posts, could get the job done, and done correctly. I have never been more wrong before.  Shortly into the home buying process the team leader Christopher Lee Ayers started to speak to me as if I didn't know anything. I was patronized and spoke to as if I were a child. The other team member gradually disappeared from the process, growing increasingly more unavailable. So what had happened to my team, my realtors, the people who were allegedly representing me?  As the construction of my new home continued there were still several unanswered questions. Questions about the exterior design components, questions about spec house v. Custom house, questions or concerns that would arise and be brushed off. It was internally frustrating because the general contracting company only wanted to talk to the realtors not to me, and I couldnt even get my realtors on the same page. The real bizzare part is once I could touch base with my realtor to discuss my concerns it's as if they were making the decision for me and not guiding me or providing me the resources to make an informed decision.  I know I can ask a lot of questions, i know i can become anxious when it comes to large financial decisions but my anxiety in this home building/buying process was not to create conflict it was to get answers for myself so that I knew what was going on, so I knew how my money was being spent. It was a slap in the face that the realtors who bost on social media about always being their for their client or always going the extra mile couldnt even address one of my questions or concerns without diminishing me or making me feel like I had no clue what was going on. A lesson learned here, someone can brag all day long online but if they cannot deliver results, then what good are they. I will be sticking to word-of-mouth realtors, moving forward because the saying is true "we are so much cooler online."

This company only wants a quick, undervalued sale. Shain Park Realtors lacks integrity and…read moreprofessionalism.They do not know the values of homes. I would have left $25,000 on the table if I had listened to them. They will attempt to sell your home at a very low price, for a quick commission paycheck. The agent, Matt Avery, was eager to list my house. This is the only positive thing I can say from this experience. He determined a sale value of the house before he came to see it. He based the value on only 2 comparable homes in my urban area. He stated that I would only be able to get $210k-$215k for my home. Based on my research of homes in the area, I determined $239k was a more realistic price, so I told him to list it accordingly. The listing for the home that he posted was missing many details and features, and was poorly written. The first offer came in quickly at $230k. He insisted that I take the offer, as he thought the house was not worth $230k, and that it would not appraise for that value. I declined the offer, and stayed at $239k. I lost all trust with him at this point. He failed to keep me informed of any information after all future showings. After approx. 60 days, I received an offer of $234k, which I had to negotiate myself to $235k, excluding washer/dryer. The house appraised at $235k, as I expected. Closing was agreed upon within 40 days. I never heard back from the realtor Matt Avery after this point. The 40th day came, and I had to contact him. He stated that the recent govt shutdown had caused the delay. He lied. Upon closing, I found out that the reason was that the buyer was still closing the sale on their old house. When I arrived at closing, he left me in the conference room by myself, as he sat in a nearby room. He never came in to talk to me. I received my check, and went to walk out the door. A woman that was with him ( I believe was his wife), called me names and spoke to me with very foul language. I contacted Shain Park Realtors main office to speak to management about how terrible my experience was. The person I spoke to defended Matt Avery, and stated that my house was only worth about $190k! Thankfully I am not stupid, and used my own research and judgement to sell my house. I recommend using a reputable realtor with experience and knowledge, or you might as well sell your house yourself.

Jessica did a great job on advising me on my very first property. She guided me on the the VA loan…read moreprocess and selecting the right property, was very responsive, and showed me how to make the right decision. Her advising skills were among the best and timely decision making showed me, a military officer, that her strategic acumen was on point. I knew she was a natural and her recommendation also saved me about $7,000.00 on closing costs as well. I still consult her on the market conditions. Fantastic realtor. Highly recommend.

Our experience with Jessica was amazing. Jessica is an incredibly knowledgeable and caring realtor…read more As a first-time home buyer and out-of-state buyer, I was initially anxious about the house searching process. However, Jessica's warmth, candor, and thorough knowledge of Detroit neighborhoods (she's a Detroit native) and real estate put me at ease. We found a wonderful house that we are proud to call our own. Jessica was with us during every step of the process. I cannot recommend her highly enough.

I had a fabulous experience with Kathy Broock and her whole team throughout the process of selling…read moreour home and purchasing our next one. We were successful with the sale of our unique mid-century modern home in Bloomfield. We were also thrilled with our newly purchased Bloomfield home, which we had to win in a competitive bidding situation. Buying and selling homes is often a difficult experience because it involves success with a million details, at the same time, managing to a complex set of important emotional and financial considerations. As a hands-on business owner myself, I was truly impressed by Kathy's attention to detail and personal assistance throughout the whole process and all transactions. Her entire team was equally attentive to detail and I appreciate all of the care they showed making our experience as turnkey as possible - all the while making us feel like we were their most important client, which we certainly were not. Your real estate agent options are many, especially when buying and selling expensive properties. Everybody wants your business and virtually all of them will say anything to get it. We knew from the first conversation when my wife and I interviewed Kathy that she was the right choice for us. Kathy's lifetime of experience and success in Oakland County, combined with what we judged to be a very honest and direct no-nonsense communication style really resonated with us. As a buyer and seller there were moments I didn't want to hear the truth, either because it didn't fit my narrative, or because I had other realtors in my ear placating me with their inexperience or disingenuous opinions. All realtors are fiercely competitive and if I had to do these millions of dollars in transactions all over again, I would still choose Kathy. She's the kind of rare talent that I want working on my behalf and fighting for my best interests. Everyone has opinions, especially when it comes to realtor choice, and this experience has reaffirmed what I always suspected to be true. She's the most successful realtor for a reason. Kathy is the best, and as a result you can expect that every other realtor is mostly jealous, and of course, will try and talk you into making a different decision. I really did hear it all, and she truly was as hands-on herself and competently supported by her team as if we were her only clients. It didn't matter what time of day, or what day of the week, she was always fast to respond. You shouldn't gift your listing to someone because you are friends or feel pressured. Selling and buying is a competitive process and you should expect your realtor to work their hardest and perform their fiduciary responsibility to truly earn their commission. When I stopped fighting my inclination to micro manage these processes and simply had faith in her by giving her my trust, everything went according to plan and ultimately exceeded expectations. Why on earth wouldn't you choose someone with over a billion dollars in lifetime sales if you had the opportunity? I did, and now we enjoy these beautiful views every day... thanks, Kathy!

Kathy Broock is an angel on earth and the best realtor in the world. To say she goes above and…read morebeyond would be an understatement and I wouldn't hesitate to recommend her to anyone in Michigan. I've worked with realtors in NYC, Austin, San Francisco, and Los Angeles, and she is the top of the top. Words can't describe how much she means to our family, and we can never repay her for the kindness, prompt action, and help we received from Kathy Broock and the Max Broock Realtors office, including Helen Reasoner. My 78-year old dad had rapidly accelerated dementia during Covid, we had contractors that scammed my immigrant parents out of a lot of money and created a problematic black mold issue that further deteriorated my father's health on top of a lot of stress, we had a roof that couldn't be repaired and caused a 6-foot hole in ceiling, and had an endless list of other repairs for an 18-year old house that my parents didn't maintain over the years. No problem is too big for Kathy, and without a word, she jumped right in to help us and set us up with her vast network of contacts that equally match her kindness and compassion. Within the first week, we had a lawyer to help us deal with the contractors, a home inspection agency to give us a realistic picture of the repairs we needed to make, a mold inspection company, various contractors to help us with all the issues/repairs the home inspection agency identified, and helped my mom personally, step-by-step, through the home selling process. She sold my parents house in record time (found a buyer before the repairs were even finished), helped my mom find and close on a new Toll Brothers home (accompanied and consulted her throughout the process to make sure she got the best deal), and even had Helen Reasoner accompany my mom during the walk-through of her new house, in which Helen identified several issues she asked the building team to repair. I know I'm missing a slew of other things that Kathy did for our family, on top of all the therapy she gave to us during some really tough times of my family experienced through these last 3 years. Thank you so much Kathy!!

Received 10 unsolicited phone calls at 8am by unknown numbers all claiming to be agents. I'm not…read moreselling my house and no one could explain how they got my number. Harassment, poor customer service, will be reporting to the board of realtors.

I was contacted by Eric Persha last year to assist in selling my condo after a bankruptcy. He was…read morereally confident that not only would he be able to bring the HOA to the table to negotiate, but that my unit would be sold in NO TIME. Not only has the condo not sold after almost half a year, but apparently, the HOA was able to out-maneuver the expert by paying off the mortgage. What kind of expert doesn't know that's a possibility? And the last text message I received from him? 11/3/24 - "I'm calling you in the morning. We have some choices to make."