We've given this place about 5 chances now over a year or so. Every time we get our food more than an hour after we arrive, 50 minutes after we order. The one time we've ordered starters, it's like they wait for us finish them completely then restart the clock! The food is fair to good standard pub fayre in a pub environment; it's nice food but the quality of the food isn't worth the wait. When we inevitably ask when our food will arrive, they always say there wasn't a wait when we arrived and they half our bill or something like that and make out it's a rare occurance. In one case we were told for a full 30 minutes (leading to a total 1.5 hour wait) that our food was just arriving, 5 minutes away!. I suppose this could be seen as a good thing; more time to talk to friends, not rushed etc... but this isn't a posh slow evening restaurant with great atmosphere, it's a nice enough pub environment. So if you want it slow and nice but average food then it might suit. With a hungry toddler crying, or family that needed to head home after 2 hours, or popping in for lunch, either we've been very unlucky or they just aren't set up for the volume of customers they allow in. It really spoils the visit. Also... I've tried calling a couple of times and they didn't pick up, neither did they respond to emails (e.g. online wouldn't allow 4 adults and a child, so would booking for 4 adults allow us to add a high chair?) but I haven't contacted them often enough to know if this is regular. On the plus side, given we've usually paid less than the cost of the bill (which is a good gesture when this happens once, and why I've held off reviewing), the quality of the food for us has always been excellent value for money. read more