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    Hallmark at Timberlake

    2.0 (5 reviews)
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    7 months ago

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    1 year ago

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    The Lively Indigo Run

    The Lively Indigo Run

    (5 reviews)

    I rarely write reviews, but after living here for a year, I feel obligated to share my experience…read morebecause future residents deserve to know what they're signing up for. The floor plans and photos online are misleading. For example, the "Juliette balcony" is not a balcony at all -- it's just a screened door with a gate outside. If you expect your apartment to look like the pictures, make sure to ask for clarification before signing. When I moved in, the unit had not been cleaned and was left exactly as the previous resident had it. A vendor admitted days later that they had never serviced the apartment. On top of that, the refrigerator burned out on my first day. When I leaned against it, I was shocked badly enough to leave me shaken -- yet maintenance dismissed it as "just a shock" instead of an electrocution. Regardless of terminology, this is unacceptable in an apartment at this price point. To make matters worse, the unit was infested with ants, including in my bed. I eventually transferred to another unit that actually had a balcony like the ones advertised online. Management, however, failed to tell me that my $200 security deposit would not transfer -- they simply applied it to the new lease, and I never saw it again. Another major concern was my privacy. Five days before my lease ended, vendors entered my apartment without my knowledge to "prepare" it for the next tenant. I only discovered this because they left a Starbucks cup on my counter. The thought of strangers being in my home, with access to all my belongings, while I was still living there is extremely unsettling and irresponsible. Community-wide issues are constant. Management regularly sends emails complaining about loud music and a pervasive weed smell throughout the property. The valet trash service is unreliable, leaving garbage piled up and making the complex reek. The pool is often closed because residents bring in children who aren't potty trained. The mail setup is another nightmare. Packages are delivered to an outdoor hallway with no cameras, making theft easy. I personally had an Amazon package rifled through, along with several others, before the office finally stepped in. By then, items were already scattered and tampered with. Overall, this complex is mismanaged, unprofessional, and unsafe. Between the misleading advertising, poor maintenance, privacy violations, community issues, and lack of security, I strongly recommend looking elsewhere before signing a lease here.

    Very nice property! Mya helped my son through the entire process. She was Very friendly and…read moreprofessional in all aspects of the rental process. The property is well maintained and the apartment was the perfect spot for him. Would highly recommend!!

    St. James at Goose Creek Apartments

    St. James at Goose Creek Apartments

    (16 reviews)

    My husband and I lived in these apart for 5 years. We were ALWAYS great tenants, in good standing…read more Earlier this year we started to have problems with a man that lived in another building. I did not feel safe in my apartment, much less walking around with my toddler, and I carried mace everywhere I went. I informed the office staff the first time we encountered this person and was told it would be taken care of. Nothing was done and his anger continued to build, this man was TOTALLY off his rocker, until he threatened to KILL my husband. We called the police, got a police report, and again informed the office. We were told the man would have to leave. He never did. The police told us they knew this man and had previous run ins with him. We ended up having to break our lease and move because we felt so unsafe. We informed the office over a month prior to our leaving. The apartment was totally empty and cleaned. We paid over $600 because we moved out on the 5th of July. We paid for rent and services for those days. I spoke with the higher ups (Lynn Mauldin) and gave her all of the documentation of the police report. After that point, she wouldn't return any calls or emails from me. She turned over a balance to collects, of over $3000, the amount of time it took them to rent our apartment. My husbands life was threatened. I guess that doesn't suffice breaking your lease. Just want to keep this relevant. This place is a nightmare. Someone was shot and killed on their patio. Office personnel changes several times throughout the year! Beware!!

    I wanted to make it a point to bring recognition to one of your employees, who deserves to be…read morepraised for the great things that he does for the community. My sister and my 2 nieces are residents of your community, and I visit them very frequently. For the past couple of months, I've noticed that my sister and the girls seem to be a little more comfortable moving around in the complex, and it's all thanks to your maintenance man, Mr. James. You can tell that he is (or was at some point in his life) a family man, and really cares about people. It's demonstrated in his behaviors and the way that he carries himself when he encounters others. I don't know him on a personal level; however, I have had the pleasant opportunity of meeting him and understanding why they praise him the way they do. One particular evening when I was visiting my sister, I stayed a little longer than I originally planned to. As you can imagine, it was quite dark and since I was parked a decent distance from her building, I wasn't comfortable walking by myself. As luck would have it, Mr, James just so happened to be cleaning up around the trash compactor at the time. My sister called him over and asked if he wouldn't mind walking me to my car. With absolutely no hesitation he agreed, and was 110% a gentleman, and I felt so relieved that I wasn't by myself. The little kids around there really like him and are excited when they see him moving around the complex. He goes above and beyond for them, doing little things like buying candy, popsicles, snacks, and things that they would be interested in. Again, these are the praises that the babies in the community are singing about him. It really says something about his character and the kind of man that he is. I can't say thank you enough to him because it's "home" for them. It might just be "his job" but at the end of the day, you can see that he takes it very seriously and is not afraid to stand up for that. I wish we had more men of his generation, to show these young guys coming up, what it's like to be a real man. KUDOS, MR, JAMES...keep up the awesome work, it doesn't go unnoticed.

    Coopers Ridge Apartments

    Coopers Ridge Apartments

    (11 reviews)

    Absolutely worst place to rent from; here's why * your…read morethings stolen off your front door consistently. And after giving them VIDEO proof of the tenant stealing they don't do anything about it * they unfortunately will let anyone live here * In the 6 months I've lived here there's been 2 shootings that I know of (one being right across from me) * it took them over 6 months and many residents complaining to half fix the gate to the dog park. *Kids are constantly running out in front of cars * this "gated community" hasn't had a working gate since Before I moved here * trash is ALWAYS overflowing and piled blocking the door. *extremely overpriced for what you're getting * promised a new stove when we moved in and still haven't seen it *there's roaches EVERYWHERE no matter how much they spray Moral of the story is NEVER rent from coopers

    Absolute worst community I have ever resided in. Office staff is not helpful, very rude and…read moreunconcerned with issues. Maintenance is a complete joke. Constant issues with noise and continual issues with walking through a group of individuals smoking illegal substances right in front of the building. Had a guest who laughed about the used condom visible in parking area. Is cheaper than other apartments in the area, but very clear now that you get what you pay for. WOULD NEVER RECOMMEND TO ANYONE! Not a pleasant experience. Stay away if you want to live in a regular community. Awful experience!!

    Hallmark at Timberlake - apartments - Updated September 2026

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