J&L recently removed 4 Trees (2 Lage, 2 small) from my Bristol, Tn residence…read more They did an excellent job at a very competitive price. Thank you J&L !

We had them come to bring trees down that were leaning over our house. They did that, but caused a…read morehuge divot in our driveway which they took off $100 for. Then, we had them build a retaining wall and they made divots with the machine in our driveway as well. We were leaving and paid them for the job thinking it would be finished that day. Well, they get 4 bells of hay and lay them on the bank, don't finish the wall, and are supposed to bring a load of gravel for the back part of the driveway they dug up. It took them a month to come back to lay the gravel. The still didn't finish the wall at this point. I call them and ask them when it will be finished and what the plan was with the bells of hay. He tells me the city "made" him buy them but not to spread it.... Makes sense. Then he says he will be here Friday (today). He sends his dad today to finish the wall and my husband texts him asking him not to let whoever was doing it throw the excess block over the bank. Well, they did. My husband calls to ask him why and he says "we didn't do that". My husband had spent the entire day before cleaning out what they dumped during the project. When he was told that, he hung up the phone on my husband. It was clear that once they got their money they did NOT care about finishing the job. Very disappointing considering we waited a month for them to finish and spent a LARGE amount of money and this is how the owner decides to treat us.

I want to retract my review of this company. I was SO IMPRESSED!! But, in my cost (close to $10k)…read moreit stated my chain linked fence would be taken down and replaced back in PROPER place. When the guys returned to pick up the huge brush pile, their removeal of fence and their replacement of it was pathetic. I have dogs (they knew this). The chain link fence post holding the two panels 1) wasn't even hammered back into ground 2) there is now at least a 2-3 inch gap at the bottom that can easily be pushed so is of NO USE. The top of the chain link was attatched (two sections mind you) by two hooks that they haphazard "rigged". Due to health issues (a broken foot) i was unable to CK the fence but thought it would be great given their professionism. I was WRONG. I've sent multiple emails, calls and texts to owner Ed Sheffey and Bo Rowan since the beginning of Nov. with NOT EVEN A WORD in response. Everything I previously stated I retract. Any company (esp one you've done $$$ business with) should respond to ANY inquiry. HORRIBLE HORRIBLE CUSTOMER SERVICE & TAKING RESP FOR THEIR WORK. I (who am on a very limited income but was fortunate to have some funds, due to my Father's passing, for household repairs.) NOW will have to spend MORE MONEY to replace / repair my chain link fence that was in excellent condition with no holes, gaps etc.. No response is unacceptable with the amt of money you have to spend for tree removal and for the end result to be shoddy, inconsiderate and ignored. I would give NO STARS if I could. I do NOT appreciate a company taking my money, mangling my fenced area for my dogs (which they had knowledge) and having NO RESPECT or CONSIDERATION for their customer. Pathetic. Do not let them lie to you about their great, Veteran service because 1) there is no respect for their customer and 2) any follow up or questions or ANYTHING - after THEY DEEM JOB COMPLETED- will be IGNORED. In my exp this indicates that they acknowledge their mistake but do not give a damn to either speak to their customer about it or to repair the damage THEY caused and guarenteed. DO NOT be fooled by their bs. I'm so, so disappointed.

Rowan Tree Care took down two trees for me, one which had crashed thru part of my fence. Great job,…read moreprofessional, personable, timely, fair price and went above and beyond on service!

Real Tree Specialist went above and beyond for me. When I noticed a tree leaning toward my house,…read morethey came when they said they would and took it down two days before the February ice storm. I've never worked with a company that was more responsive and professional.

Great guys! Professional job! Best prices in the area! They said they'd be here at 2 PM, 1:50…read morePM, here they come! If I hear anyone that needs tree removal, these are the guys I'll recommend!

We had a large tree branch break off from a large tree (70 to 80 feet high). We were referred to…read moreTrinity by a friend. Mo came right out and checked out the situation. The large branch had fallen across a large LP tank and hit my truck. Even though the crew was off, they returned to work and and quickly cleared the fallen branch. They returned the next morning and took down the remaining tree. They did an awesome job. I have to admit I was a little worried when a group of young guys showed up. Not to worry though. I was quickly impressed at the professionalism of these guys. They worked fast and safe. They knew exactly what they were doing. I am glad to see there are young guys out there working hard and not afraid to get dirty. I highly recommend Mo and his crew.

I've been using this company for our weekly maintenance and seasonal cleanups, and our yard has…read morenever looked better! The crew is always on time, courteous, and takes great care to leave everything spotless. It's a huge relief to have a beautiful lawn without the stress of doing it myself.

Made a deposit for a large landscaping job that was barely started. Worked with the owner for over…read morea year to complete the job, do other work in the yard for remaining deposit or return the remaining deposit in a timely manner. No response except for more excuses. Unable to resolve this issue with equivalent work or a return of the balance of the deposit. I am open to continue to discuss this issue with the owner.

I would definitely recommend Associate Tree Service! Randy came out to give an estimate and I felt…read morelike he was very honest and he answered all of the questions I had and provided great customer service! Honesty goes a long way in my opinion and I don't feel like he was trying to take advantage and price gouge. Give them a chance, you won't be sorry! Jane Colson

Very good people to do business with…read more I had 25+ white pines (70' tall) towering over my house since I moved in, February 1995. I called Associated Tree and after a few weeks got a return call from Randy who arrived and quoted me a price within a half hour. His crew arrived when he promised and worked safely and steadily to fell and remove the trees. Mine was a huge job for a middle class homeowner but the price was fair NOT CHEAP...YOU DONT WANT CHEAP! and his crew excellent.

We have used them on two different occasions and they we always very professional. They showed up…read moreon time, did great work and cleaned up properly. We would highly recommend !

A major limb fell from our large oak tree that completely blocked the driveway. We called them, and…read morealthough their day was already booked with jobs, they came right away before starting their schedule and took care it. 25 minuites after we called, the driveway was cleared, the wood was cut and stacked, and we had scheduled for them to come back at their convenience to trim other problem branches from the tree. They came back at the end of the day and completed all the trimming! The prices for both jobs were more than fair, and the work was of a very high quality. We won't use any other company in the future: we've found the best!

Steven, Eric and the crew removed a massive cherry tree that leaned over my house. At every point…read moreof contact, they were responsive, professional, courteous, and above all highly knowledgeable. This is a decades-old family business, and it shows. We had to use my neighbor's yard to access the tree, and they were so considerate, careful with all their equipment, and cleaned up after themselves to the highest standard. We couldn't be happier with the quality of work - these guys are the total package!