Location unsightly Office messy…read moreWaiting time horrendous Dr very rude If u do at some point get a physical it's a make shift incomplete one

Rude and unprofessional staff. Always a problem going there. They will verbally attack you if you…read moreask a question about billing, and then close the window in your face when you respond to them. How they can run a business like this without repercussions is insane to me. Jim, the "office manager," denies patients from seeing their primary doctor if they don't pay their deductible in full, even after paying your co-pay and then some every visit. They also make up fees and make you come in for additional visits in order to make more money. It's truly a shame because the doctors at this practice aren't terrible, only the people below them with terrible attitudes. Do yourself a favor and save yourself the headache and find another doctor's office. They should be closed down for the way they treat their patients of 15+ years... If you can't treat your patients with respect at the very least, you should probably find another career.

If you're looking for a doctor who will listen, spend time with you , and provide a meticulous,…read morethorough exam, you should strongly consider Dr. Ahmed at Beach Family Medical. She is easily the best GP I have ever had !

Doesn't care about patients at all. They charge you a monthly "administrative fee" and claim it's…read moreto improve quality of care LOL. I've never seen a doctor office do this, what a scam. Avoid at all costs!

I went to his office at South Shore Family Medical, Beach 54th St, Rockaway, NY, and except for the…read morefirst two visits when I saw a Nurse Practitioner, Rayven Mason, the only people in the exam room with me were young inept NURSING STUDENTS. This was after a wait time of 1 to 2.5 hrs Every Time, just to get a med refill. The last time, when I went to the pharmacy to get my refill, I found that the UNLICENSED NURSING STUDENT GAVE ME THE WRONG DOSAGE. A secretary got Rayven to order the right dosage. But when I called the office to tell Rayven I refuse to see unlicensed students again, I was told she was unavailable, and she did not respond to the two call-back messages I left. I was later told it's a VIOLATION for nursing students to work with patients IN ANY WAY, UNLESS A LICENSED MEDICAL PROFESSIONAL IS PRESENT IN THE ROOM, OVERSEEING THE INTERACTION BETWEEN PATENT AND STUDENT! I don't understand how this is allowed to go on.

This office is horrible you never get to see the doctor only the multiple NPs or PAs he has as…read morestaff. They are almost all new graduates. The secretary at Baldwin office is attitudinal and gets aggravated when you call for referrals or refills for prescriptions. Not like I ever asked for sleeping meds or ant narcotic pain medications. Don't go here. They don't input your meds that you're on. It is just a mill to see as many patients as possible in a day. Don't even get examined completely.

-I made an appointment TWO WEEKS ago for 4/16 -Day before…read moreappointment, I am told the doctor can't see me, but a PA can -Day of appointment, I am told that they are switching the time AND the PA -I canceled at time of appointment. #SoDone The office is highly disorganized and the documents they ask you to sign are well beyond what most practices ask. Do not waste your time. Find a primary associated with NYU or one of the better hospitals. Thanks to Arsenio Medical, I have to wait another 10 days to see another doctor because of their ineptitude.

This place is a joke! I made an appointment for 1230pm I arrived at 12:22 and waited over an hour…read moreand 45 minutes to see someone. To top it off there are a few of the front office staff that need an attitude check especially with patients that are sick. Why make appointments? Why not schedule less patients? Why waste peoples time when they are sick? Makes zero sense to me if I ran my business like this I would have no clients! If I could give them less stars I would. The only saving grace is the doctors if it wasn't for them I would have left after waiting so long. But I WOULD HIGHLY RECOMMEND YOU GO ELSEWHERE if you're sick.

The South Shore Family Medical Associates at B.54th St is like NO doctors office I have ever been…read moreto. The first two visits, I saw a Nurse Practitioner, Rayven Mason, who was very nice. I had to go every 90 days for medication refill. After the second visit, after a 1 TO 3 HR wait, I was lead into an exam room where only YOUNG NURSING STUDENTS were in attendance -- NO LICENSED DR OR NURSE PRACTITIONER WAS IN THE ROOM TO SUPERVISE. At no time was I ASKED if I wanted to serve as the subject of a SCHOOL PROJECT. On what would be my FINAL VISIT to get my 90-day refill, the Student asked me, "What kind of pills do you want?"...LIKE I WAS ORDERING A CONE AT A SODA SHOP! I ASKED IF SHE WAS A STUDENT. SHE SAID, "No." I asked, "You're a NURSE?" She nodded and said, "I'm usually at the Long Island office." I told her my medication 3 TIMES, and informed her to just look at her computer screen! On the day before the worst snow blizzard in NYC history, when I went to pick-up my prescription, I found that THE STUDENT GAVE ME THE WRONG DOSAGE! Rayven contacted the pharmacy and made the correction. Later, when I contacted her to discuss the matter, there was no response. I was unable to speak with anyone but the receptionist who took my message, and promised the Nurse Practitioner would contact me. I LATER FOUND OUT, IT IS A VIOLATION TO HAVE NURSING STUDENTS WORKING WITH PATIENTS UNLESS A LICENSED MEDICAL DR, ETC, IS STANDING IN THE ROOM TO OVERSEE AND SUPERVISE. If I could, I would give this office MINUS-ZERO stars,

Listen, I can handle rude people, it doesn't tend to bother me, but the staff at south shore family…read moremedical take it one notch too high. Aside from their demeanor they were horrible at helping me find out what was going on with me. I was sent back and forth from urgent care to them 4 times and still don't have my problem resolved. Going here is a waste of time and I suggest you find a different PCP

I have been a patient of Dr Sirota since the 1990's. I like that he is straight up and no nonsense…read more... wished I had listened better to his directions when I was younger; he is an excellent doctor and I would recommend him to anyone. Health care is a joint venture between patient and doctor; we all need to accept that as patients we have to act responsible and follow doctor's orders when given.

I've been a patient with Dr.Sirota for many years. The wait to see the Dr usually doesn't take…read morelong . I appreciate Dr. Sirota for being patient , professional and most importantly thorough . He listened to all of my concerns and gave me honest genuine feedback. I highly recommend this doctor.

I have been a patient of this practice for more than 20 years! I have seen each of the providers…read moreover the years and have been very pleased with the care I received. An excellent medical office.

Disclaimer : I write reviews after about 3 visits to ensure I've had enough interactions with an…read moreestablishment and to ensure my reviews are fair. Please keep in mind that the practice has several doctors. This review is specifically for Dr. Charlene Grace- Foster. I recently changed PCP because I didn't feel as though my past practitioner's office staff did a good job with getting test results etc back to me in a timely fashion. After a frustrating search, I think I've landed my dream team. For me, it's super important that reception receives me well and that process is seamless because it sets the tone for the visit. My first visit was with the Rockville Center location. The staff was incredibly warm and check in was easeful. Wait time was less than 20 mins. The intake forms were very through even asking about my sleep patterns and mental health. I appreciate a good screening as long as they are actually going to use the information to serve me well. I was super impressed that before I even saw the Dr that they ran an EKG and outside of vitals was having conversations with me about bone density test and scheduling my first colonoscopy since I'm now middle-aged( gasp). Dr. Foster introduced herself and asked me what brought me in. It took a while for me to feel relaxed in her presence. We had conversations about everything that was concerning for me, I asked for what I needed and was satisfied with the quality of the experience but my 2nd visit was the game-changer. Less than two weeks later, I had to revisit as I got ill. For this visit I saw her in Valley Stream which is a much smaller location. Before we even addressed my labs and the results of my tests, she checked in with me. She actually paused to put the person ahead of the procedure and that really made me feel seen. We were able to connect as women, mothers and that reminded me of why representation in health care matters so much for me as a black, Caribbean woman. I walked away feeling really connected and confident that I was in good hands. Delivery of results and RX has been great and I look forward to a longstanding relationship with my Dr and the practice.

After more than 10 years with Todd helpers practice, I'm 82 disabled. I can't get to the office the…read moreoffice they gave me a real hard time the manager I lost it said s word , so the office manager I just got in touch with Dr. Todd helper I haven't seen him in 10 years though and they call me back this morning so you'll have to find another doctor. He said oh he doesn't want to see me anymore and they wouldn't answer that question. I don't know why, but he takes the office staff word every time of them the patient the office staff is more important than the patient. It seems so I have to find another doctor. It's like elder abuse in my case.