I would give 10 stars if I could. I had a problem with my door opener ear. The fellow who answered…read morethe phone asked a few questions and tried to tell me how to fix it myself. I had to go see it so called him back and he told me exactly what to do and was able to do it myself. He said he hated to come out and charge someone for doing something tht I could do myself. How nice was that?!

Our 2 garage doors were 20+ years old and failing, plus the openers were becoming intermittent…read more I e-mailed Dortech after a lot of searching, and was able to arrange replacement quickly with Sal, even though he was out of country on vacation. Sal was prompt and provide clear options and a wide selection of styles without any fuss about pricing. He was also up front with quotes and timeframes. Sal checked back with me a few times to reconfirm my choices while we waited for arrival. When the time came, Sal confirmed the day and time, arrived on schedule and did an excellent and efficient job of removal installation and cleanup. He also gave some advice on trim repairs. We are extremely happy with products and end results and highly recommend Dortech.

Friendly - Quick - Skilled…read more My garage door fell apart today and I had troubles opening and then closing it. I then managed to knock out the wheels off the door too. I randomly found Dortech and spoke with Sal. He was able to come the same day. He gave me a time frame in which he would arrive and even texted me when he was on his way. He took a quick assessment and started fixing the broken pieces and reset the garage opener to close properly. He had quoted the price before he started the repair and it was all done at a reasonable cost.

I highly recommend this company. they are efficient, pleasant and reliable. I definitely will call…read morethem again and recommend them to all my friends. Judy

I contacted Icarus Services yesterday to repair a bedroom window at my sister's home. The…read moretechnician arrived while I was not present. He began the repair and initially quoted approximately $350. My sister was surprised by the high price, but because the window was unstable and at risk of falling, she felt pressured to proceed. After about 10 minutes of work, during which he had already removed the window from its frame, the technician informed her that the repair would actually cost $530, claiming he had discovered additional issues. At that point, my sister felt she had no choice but to agree, since the window was already removed and she could not stop the repair midway. The entire repair took about 40 minutes. The parts he replaced--shown in the attached photos--cost approximately $75 when purchased retail. This means the company charged $465 for 40 minutes of labour, which is unreasonable by any industry standard. At the end of the job, the technician requested cash payment, stating that he would "not charge taxes" if paid in cash. This is highly unprofessional and raises serious concerns. The following day, I contacted management to file a complaint. They were dismissive and only provided a receipt after I insisted and mentioned the technician's cash request. The receipt they issued is not itemized--no breakdown of parts, labour, or time spent--despite my request. This lack of transparency is unacceptable and appears intentional. I have home camera footage confirming the technician was present for only 40-45 minutes. I also have proof of the actual part costs. There is no justification for the inflated price, the mid job price increase, or the refusal to provide an itemized invoice. Lessons learned (and advice for others): * Always demand a final price before any work begins. * Never allow a contractor to change the price mid job. * Request an itemized estimate (parts + labour) before they start. * Ensure the time billed matches the actual time spent. * Always insist on an itemized receipt. A vague receipt is a red flag. I acknowledge that I made the mistake of allowing the work to begin without a confirmed final price, and my sister felt pressured. However, the company's behaviour--price changes mid job, refusal to itemize, and a request for cash to avoid taxes--is unacceptable and unprofessional. In my experience, this company's practices are predatory, and I would strongly caution others to avoid them

Showed up when promised, repaired my garage door at a fair price and did it quickly…read more Very easy to review this company favorably considering how easy this transaction went, call them, you won't be disappointed

Great guy. Quick response. Quickly assessed that the springs needed resetting on the garage door…read moreand reattached the belt on the garage door opener. Very professional and will recommend.

The owner Luis Cardenas is a very professional person who you can trust with your garage door…read morerepairs,replacement or anything else related to garage doors. He will go the extra mile in order to make sure that you are a satisfied customer. Myself I am a repeat customer for quite some time due to his excellent service. I also recommended his services to my friends who were also happy with his professional service. He will not overcharge or try to sell anything. His prices are quite reasonable and what is the most important thing is his quick and professional response to us which is speedy service. Always on time. Thank you Luis for your service and attention.

His service is shady and he has no clue on how to properly fix a door. He came over once and told…read moreme the motor was toast. But it was a door clamp. He fixes a door then 2 years later it's broke. The lift master opener freezes and doesn't work in the winter then tells me these doors aren't made for cold weather

Phil was helpful and provided a quote quickly, within a few days Mark came out and took the…read moremeasurements. 3 weeks later the installer arrived and plugged in his ghetto blaster. 5 hours later I have a brand-new $2,000 dented garage door complete with weather stripping passing daylight, misaligned track and my brand-new poly vinyl floor has scratches in it. Obviously not happy at all with this. Still waiting for resolution.

Replaced broken door-spring and installed new wireless receivers and remotes for door openers. Very…read morehelpful staff at office (Phil) and installer was skilled and efficient. Checked units and lubricated doors etc., Door-spring was ordered and delivered within 30 minutes...very impressive!

5+ stars! We had a garage door mishap on a Friday evening (of course) in which the door would only…read moreopen half way. I called around 9 pm to leave a message and wishing 5 minutes Arjay called me and said he would be at my place the next morning. He called and had the problem fixed very quickly and did some quick preventative maintenance as well. I am very picky with contractor/repair companies and I fully recommend AVF.

Well, Was getting ready to go to work in the morning and my Garage door fell off the rollers…read more David came by about an hour later and before 4 o'clock the garage door had been replaced along with the door opener.David does fantastic work,absolute professional and a pleasure to deal with. Would the highly recommend for any garage door repairs or replacements. Everything is working fantastically and you can see the door looks great.Well done,sir!!

I knew the garage door was broken, but of course, it wasn't until it couldn't close all the way…read morethat I started to panic. Thank goodness for TBC garage doors! They returned my call within hours and made time in their schedule to swing by and assess the situation the very next day. David arrived within the window of time that we had agreed upon. We are still in the time of COVID, so he was masked - as was I - and all of our interactions were outdoors. I have a large dog, and David was not phased. The doggie is usually hesitant around male strangers, but she was very comfortable around David (win!). I wasn't expecting the garage door that day, but after checking out the situation, David indicated he could fix it that day and he offered a quote for the work. An hour or so later, the garage door was fixed and working better, and quieter, than ever! Thanks so much to David and TBC garage doors. You can expect our business in the future :)