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8 years ago
SO RUDE AND UNPROFESSIONAL! I was referred to Diana to get a mental health assessment after years of destructive behaviour, substance abuse and poor mental health. Diana appeared disinterested, unwelcoming and annoyed from the get go. I struggle to articulate my feelings and emotions at the best of time, so when I was having trouble answering a particularly vague question she snapped at me. "YOU KNOW WHAT I MEAN" and then explained her question. Towards the end of the session I told her a long-winded story about a fight I'd had with Dad whilst on holiday and how I extended the olive branch to not cause tension in the group even though I was in the right. So at the end of session when she said I "had no mental health problems and my biggest problem was conflict resolution". I asked her how I could have handled the conflict with Dad better and she shrugged She obviously hadn't to a word of what I had said. Then I asked her why or how she came to that conclusion and she changed subject. My close friends and family had all told me to be patient and that I wouldn't get answers straight away. That it would take multiple sessions for a mental health diagnosis. But Diana managed to do it in only one session without listening or paying attention. I would have got more compassion in the smoko shed read more
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103 Nerang St
Southport Tasmania 4215
Australia
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