Budget friendly, plus a good Hot and ready breakfast! Great location. Would recommend!read more

The front desk lady was super mean and so rude for no reason my kids were walking to the pool and…read moreshe yelled at them for no reason. also she hates my colored friend.

Tried to stay the night, felt unsafe after an employee attempted to gain access to our room to see…read moreif it was vacant at Midnight. They could not give a reasonable answer. We immediately checked out, contacted customer support. They generated a case number. Contacted the owner and the resolution was an apology, refund and a free night at THAT location. Will not be returning.

Room smelled like a pack of cigarettes were smoked in it before I got there. Water pressure is…read morehorrible. Carpet looks like somebody was tortured and murdered on it. Fridge makes a really weird high-pitched noise all night. Tv are old and cable went out every 10 min or so. Breakfast is at 6:30. That a little too late for those of us working here from outa town. Should be at 6 like other hotels next door. Didn't spend a lot of time here other that's sleeping. A little movie theater a block away kept me outa room for the most part. Bed is comfortable so there that.

We had a nice weekend stay here. Our daughter is a student in the area and this is our second stay…read moreat this location. We like that they allow our small dog to stay with us. The rooms are nice and clean. The lobby area has a large sitting area where they serve the continental breakfast. There is gambling room and small gym. Did not visit the pool but there is one of those too. Staff is very friendly and overall the hotel and surrounding area is nice and quiet.

Nice rooms and facilities but every morning the woman would start cleaning up breakfast 5-10…read moreminutes prior to breakfast closing. Placing all chairs on the tables and removing items from the breakfast bar. If the breakfast is open til 930 it's fully stocked and opened til 9:30.

There was roaches in the room!! The walls were yellow but there was an orange stain down the wall…read more The roaches were crawling up and down the walls in the shower and on the floor by the desk. I would not recommend we did not stay there.

The front desk didn't really know much about hotel when called for reservation. Then when we…read morearrived the hallway was definitely a smoking parlor and after going into the room it was worse asked for a refund which was granted. Rooms were very dirty.

I am currently staying at the Baymont in Jacksonville Illinois the staff is professional and…read morefriendly but they will accommodate your needs I've brought my pet and the rooms are extremely large and roomy bright clean all the amenities you would ask for I would suggest anyone stay there over the local super 8 which I have stayed at and the quality inn this hotel is exceptional

It is undergoing a COMPLETE renovation. And I mean COMPLETE. I believe only the top (3rd) floor is…read moredone. There are boxes of cabinetry and sinks and chairs scattered all over the front of the building to the point we weren't even sure they were open for business. When you walk into the lobby, you will understand why the renovations are needed. It looks run down and not very inviting. I only saw an employee one time for the 6 days we were there. Admittedly I was discouraged about having booked a room there. But once we got upstairs to the room, it was nice. The tv was large and the room was a good size. There was a microwave and a medium sized fridge (for a hotel room). Since they didn't serve breakfast and the town is so small with not a lot of options for dining, it would have been nice to have a little larger fridge for snacks and meals to heat up. The mattress was brand new, but the linens, towels, and pillows were not. The towels were old and very small.

Glen and Casey were amazing hosts! State Street in…read moreJacksonville is a historical wonder onto itself (do the walking tour!). This lovingly-restored bed and breakfast is a 150-year old architectural gem. We had a wonderful time learning about our hosts and their journey to State Street, as well as great nuggets about Jacksonville. A bed-and-breakfast is such a unique hospitality experience - 10/10 recommend!

5 Star Charming B&B. Hospitality a plenty from check in to check out. Amazing good full breakfast…read more Coffee and mini fridge available 24/7 in foyer next to room. Very quaint, small capacity. Beautiful grounds for sitting and chatting pleasure. Owners/Innkeepers, Gwenn&Glenn delightful, personable, professional. Jacksonville itself boast it's own personal history and just a short drive (28 mi) to Springfield which was our purpose of the visit to see the Abraham Lincoln Museum/Library. Highly recommended. From the other pictures and history of this B&B Christmas looks pretty special here.

Furniture taped together, food and beer caps under bed. Arms on recliner were filthy.read more

Had a few issues this morning. Very upset with Carol, one of the hotel staff here at Super 8. I…read morebrought up dirty towels and asked to exchange them for clean ones in return. She said it wasn't her job, and that I'd have to wait for housekeeping to arrive. If hospitality isn't in your job description your working at the wrong place. It wasn't busy, and I know there were clean towels in the dryer. Irregardless I left my towels and returned later to pickup clean one's from the housekeeper on duty, whom is a very nice lady. Same with the rest of the hotel staff. Later in the day me and my girlfriend came back to our room as she had to use the restroom desperately. As I knew she would be awhile, I went to use the staff bathroom and asked politely from one of the staff to whom I explained the current situation at hand. I needed to use the facilities. She said yes, then Carol overheard and was angry at her co-worker. So I asked Carol where she wanted me to go. She threw her hands up in disgust, told me to go ahead angrily. I told her don't go there with me. Gave her attitude right back. Idk what her deal is but this isn't hospitality. I get that this is a staff bathroom and you don't have a dedicated lobby bathroom. I even feel like the management has told her to not let guest to use that restroom. I'm sure this is do to the possibility of stealing towels and linens perhaps. The horrifically poor attitude needs to stop. I hope the manager and owner addresses this. Next up is the breakfast options here are very limited. It would be nice to have eggs and bacon. Bagels and cream cheese would be great. They have 2 cereals here, donuts, toast, make your own waffles, a few snacks. I feel more people would enjoy there stay if they would do a few things such as that. The room I'm in I do enjoy very much, it's very spacious. Clean and comfortable. That's all folks. Happy trails to you!

rooms are barely cleaned. I found a heroin needle in a drawer indicating the staff does not clean…read more Brought the needle to the attention of staff who sugested i planted the needle. Karen Day threatened me and has yet to respond to BBB complaint. DO NOT STAY HERE despite the cheap price.

Excellent service. Clean rooms. Comfortable beds. My wife and i and my granddaughter stayed for two…read morenights. Quiet and peaceful. Friendly and helpful staff. Will be using it next time i go back to Jacksonville

I booked a room through Priceline in January for 12-16 April ( like right now) only to be told by…read morethe staff that my registration was not valid but I showed him the information Priceline sent me and it did say it was valid. His younger relative gave me a non-smoking room I had requested down to the key (yes- he made me a key he took my money and made me a key card). I had just barely open the room when the young guy told me that my room was not available to me, but he could give me a smoking room instead ( yes, he was serious) Why would I want to stay in a smoking room if I did not request it. I would hate to bring race into this but this old man is a grumpy Indian guy who could care less about customers, so yes I'm calling him out. It's a good thing I know other people with the same nationality that don't behave like this guy. Word to the wise: STAY AWAY FROM THIS PLACE!!!! SAVE YOURSELF A HEADACHE!!!

The people at the desk were rude, the room smelt stale. It was clean but very dingy. It was also…read morekind of scary at night. I wouldn't want to be there alone or have my children there with me. We forgot a charger, realizing it when we got home, and they said they could not send it to us. It's a two hour drive.