First time staying here. Very, very clean and the smell of Clorox upon entering it 2 floor room…read moremade me feel at ease for having a clean room. Comfortable bed and couch. Hide away fridge was very neat, however the hinge needs to be fixed where the door closes to hide the fridge. Breakfast was very good and hot. Quiet area at night and slept well.

I was in town for a photography session and stayed here for the weekend. I cannot say enough good…read morethings about this hotel! The staff, the rooms, the beds, and the showers were top tier! This mama thoroughly enjoyed her mini vacay!

Positives: Front desk staff was very friendly and helpful. Room had a good layout and was very…read morefunctional. Negatives: tv remote was not properly programmed. Pillows were flat and bed was like a stone slab - very uncomfortable. Painters and housekeepers need to pay more attention to detail. I am definitely not a fan of the no cancellation policy. I expect I'll try a different hotel next time I'm in town.

all things considered this was absolutely perfect since it was the only place with an empty room…read morefor less than $200 because someone missed their check-in by over an hour and I showed up with a tired spouse and a wad of traveling cash in my pocket... in real life it's a Candlewood Suite suite. we had a spacious room with a kitchenette, plumbing, conditioned air, two beds, and a locking door. queens would have been better than twins but beds are beds are beds. the shower was a little under powered but still brought plenty of hot water. no breakfast in the morning but that's because we didn't cook however the cooler and perishables were in a full size fridge and cold packs in a real freezer over night: cold as new starting day two.

We were only in the hotel room for probably about 5 minutes.We were sitting on the bed.My boyfriend…read morewent to the bathroom.I turned my head and looked at the pillow.And seen a bed bug crawling on it.I went to the front desk asked for a refund and told them about the bed bug. I had seen even showed them a photo of the bed bug on the also asked them if they were aware of this. They all stated no when I looked on Google. It states that they have been having problems with bed bugs.asked for a refund and told them about the bed bug. I had seen even showed them a photo of the bed bug on the also asked them if they were aware of this. They all stated no when I looked on Google. It states that they have been having problems with bed bugs. We left and went to another location.Without bugs, I would never even go back another day in my life there.Warning if you don't like bed bugs stay away

Hi guys yelp by design here here is my review for 1 night that I stayed at this establishment…read more .The room I had was huge was expecting that .I was surprised that the pool was closed but it was because of the temperature outside .Gym was small couldn't complain on it .The lady at the front desk was amazing didn't catch her name so helpful and warming . The business center was good but only one computer was working had to wait for the person to finish up .The shower was good and hot only problem the drain got clogged up and the water wouldn't go down This is my review for one night at this hotel thanks for reading yall

It was the end of the year and you know what that means? Getting as many hotel points as possible…read moreso you can hold on to status/get bumped up in status. It's a silly game but it needs to be played. Before I used to go all out. Now, I go for the bare minimum. No use going in debt to have a made-up status. So, my usual MO is to look for a nearby area I haven't spent much time in and book a couple of nights in a hotel that's not going to break the bank. This way you get a new experience while performing the necessities of maintaining breakfast perks. I hadn't been to Hendersonville in years. So, Hendersonville it would be. Even off peak times during the holidays can be tricky, so I booked a beginning of the week stay. I'd read that parking can be tricky (and I didn't want the headache) so I took a rideshare to the hotel. First impressions: not bad. It looked decent from the outside. Second impression: woof. The desk clerk could have used some holiday cheer. She was neither pleasant nor helpful. Begrudgingly, she worked through my status script and sent me on my way. Third impression: ehh. A loud family was screaming (like, 3 members) in the hall a few doors down from me. Fourth impression: heebie jeebies. The desk chair was filthy, as in laden with crumbs (I texted the management who apologized after the fact but did not move me). Fifth impression: um, what? Multiple red streaks along the walls of the bathroom (along with handles falling out of the wall). What the actual... ? I should have gone home. Had I checked the bed and it was anything but pristine, I would have. The bed passed the check. I was there for two sleeps (and had arrived in the early evening). If I kept my socks on and only sat on the bed and checked the towels for cleanliness I could make it through. But reading the above as preamble to a hotel stay doesn't bode well. I made it through without any further incident thus the extra star. It's the holiday spirit. It was definitely not a comfortable stay.

Location Location Location…read more I was here on business and didn't have a car. This is a super walkable area. Pretty much everything you need is within easy walking distance. The biggest problem you'll have is deciding which place to choose. About every chain restaurant you can think of is nearby and a few independent restaurants too. There's a really nice Regal Cinema about a ten-minute walk from the hotel. Across the street, there's a nice park if you want to take a walk. The room was nice, comfortable and clean. My room didn't come with a microwave. That's a bummer, also, no safe, another bummer. The A/C unit made a slight knocking noise which I didn't notice until I was trying to fall asleep. The coffee setup in the room is clunky. It's a really small bag of coffee that makes very weak coffee and you have to tear open two bags to put it all together. Best to just go downstairs and get the coffee in the lobby. They can surely find a better way, or system to make in-room coffee. The walls are pretty thin for a hotel of this type. The room next door had a crying baby that cried on and off throughout the night. Other than that, I have no complaints. I didn't do the breakfast bar, but it's open from 6am to 10am. They also have coffee and hot water available in the lobby all the time. Nice! There's a nicely appointed gym on the first level, also a business center and a large lobby area with TV screens. This is a pretty nice place! There's no restaurant, but there are plenty of snacks and drinks you can buy, including beer, in the lobby. The staff is super nice! Big shout out to Kevin at the front desk. He is a great guy. You'll enjoy meeting him. You'll feel like you've made a new friend when you meet him. I would certainly stay here again if I'm ever in the area.

DO NOT BOOK HERE: A Complete Breakdown in Service, Safety, and Basic Management…read more If you are planning a trip to Nashville, especially for a convention at the Gaylord, do yourself a favor and book literally anywhere else. My stay at the Hyatt Place Hotel Opryland/Nashville from July 6th to July 11th was such an unmitigated disaster that I checked out a day early. This hotel charges premium rates while delivering a sub-hostel experience, completely failing to provide the basic amenities they advertise. The Safety Hazard: Broken Room Phones Your room phone is your direct line to help in an emergency. In my room, the phone was completely non-functional. When I tried calling the front desk, they couldn't hear a word. Their "solution"? A front desk attendant had to physically walk up to my room just to ask why I was calling. If I had experienced a medical or safety emergency, this system failure could have been catastrophic. It is a massive liability. The Complimentary Shuttle (And a Hilarious Excuse) I specifically booked this hotel because they advertised a complimentary shuttle to the Gaylord Convention Center. Upon arrival, I was told the shuttle was non-operational. When I asked why, staff informed me that the shuttle driver had gone into labor. While I wish the driver a healthy delivery, pregnancy lasts nine months. The fact that management had nearly a year to plan coverage for a key advertised amenity and instead just let the service collapse is mind-blowing. The Cost to Me: I had to pay out-of-pocket for round-trip Uber rides to and from the convention center for four straight days. The Hotel's Response: Absolute silence. The hotel made zero effort to reimburse or compensate me for these unexpected transit costs. No Breakfast Juice, No Warning, and Filthy Facilities Deceptive Construction: The hotel completely failed to advise guests beforehand that they were undergoing construction. Filthy Elevators: The elevators were constantly disgusting and covered in grime. The "Complimentary" Breakfast Joke: I selected this hotel partially for the complimentary breakfast. As someone who does not drink coffee, I rely on juice for that morning spark. For three out of the five days of my stay, they served absolutely no juice. If you can't manage to keep juice in stock, don't market a "full breakfast included" rate. Absentee Management: The absolute worst part of this experience was the total lack of accountability. The General Manager was completely missing in action. She was not onsite or did not present herself for the entire duration of my stay (July 6th - July 11th). Note, I as not the only guest dissatidfied with the lack of service. I have reached out via both phone and email to address these severe gaps in service. She has not cared enough to return a single call or reply to a single email. Final Verdict I am a World of Hyatt member and have stayed at Hyatts around the world at various levels. This property is plagued by filthy facilities, broken safety equipment, nonexistent communication, and a management team that hides from its guests. Save your money, protect your safety, and stay elsewhere.

We were in Nashville for a conference at the nearby Gaylord Opryland, but booked our rooms too late…read moreto get into that hotel. This option nearby was well-located for our needs, and the price point was much lower than the convention center, but it was definitely less luxurious, as expected. The rooms were quite large and spacious. WiFi was good. There's a small pool in the back, which made my nephew very happy though it wasn't as nice as the water park at the Gaylord Opryland. The water pressure in the shower was AMAZING. And the daily free breakfast was utilized, though the variety didn't change much over our four day stay. The staff was SO friendly, but it always seemed likey they were short-staffed. Check-in was a slow process and check-out was a bit confusing as two different people tried to help us print out one invoice. And housekeeping comes every two days...they did come to empty my wastebaskets and clean the bathroom but didn't make the bed. It was unusual. They offered a shuttle to the Gaylord Opryland for free that was supposed to leave every hour on the hour from 8 am to 4pm, so that was really helpful when it was running, but with the hotel being short-staffed sometimes the shuttle didn't go as planned, so we Ubered when needed. They would even come pick us up if we called them...it's less than a 5 minute ride or a 20 minute walk. It was just too hot and humid for us to do the walk...and you do go through a major intersection near the highway exit/entrance. There's a McDonalds, Bob Evans, Cracker Barrel and a BBQ restaurant nearby. And though we didn't get there, the Catio cat cafe is close as is Cooter's Museum dedicated to all things Dukes of Hazzard.

I came for a business conference and had a great time at the actual event. I'm a young…read moreprofessional and was treated terribly by the staff outside of the event. Would absolutely not recommend to anyone under the age 35. One person out of the entire staff I interacted with was acceptable.

Excellent room. Nice beds. Enjoyed the atmosphere along with a show at the Grand Ole Opry. Mark…read moreWills ruled the show for me! Looking forward to what tomorrow brings!

I stayed here for 5 days last week, and it couldn't have been more comfortable. yes, it's an older…read moremotel without some of the amenities people might expect.....like a hot breakfast, or an in room coffee maker. But what's important to me is staying somewhere clean and my room at Drake's Creek Inn was spotless. Very comfortable bedding, and incredible shower pressure was the icing on the cake. and the coffee available in the foyer at 6 am was really good. can't beat their pricing, the innkeeper was incredibly nice..... this motel is in the heart of Hendersonville, but tucked away off the main road, so traffic noise was nonexistent. will definitely be my home away from home when visiting family in Hendersonville!

I come to Hendersonville about one week a month every month and have been staying here for about 4…read moreor 5 months now. An older motel that has been tastefully remodeled. Rooms always clean, always quiet and reasonably priced. Onsite management friendly and helpful with suggestions and recommendations. Very convenient location for Nashville, Hendersonville, or Gallatin. My go-to motel. No restaurant but coffee and pastries in morning and a local favorite for dinner across the street.