If you are not an anorexic 6 foot skinny model guy/girl, which clothes designers seem so keen to…read moremake garments for; and are about a centimeter taller than your average oompa-lumpa, then you will most likely be in regular need of a clothing alterations store. Well Looksmart alterations in Melbourne Central are well....central. Chances are that they can take those pair of jeans in while you wait for your next train. Well, that maybe overstating their services slightly. But they can do alterations, dry-cleaning, repairing and tailoring of all things material. On a personal note I find the people at Looksmart Alterations intimately understand the needs of the vertically challenged, which I tell you is no small matter. They are also very professional and understanding - they do after all also resize bridal dresses, and therefore most likely need the patience of a mountain.

great service! I had two items repaired there and they did an amazing job. They really take pride…read morein their work and took a lot of care in the two items they fixed for me, definitely recommend!

Love this store .. Excellent customer service an great prices .. Has everything I need for mobile…read morean iPad

So Ali does amazing work. Yesterday he fixed my iPhone in 10 minutes. Today I discovered a problem…read morewith the replacement screen. I went back and he figured out the problem and replaced it for me! He does great work and has really pleasant customer service skills. Definitely recommend and would go again! Hope I don't have to, but you know what I mean. Thanks Ali!

Have had a couple of things repaired and keys cut here over the years, and have always been happy…read morewith the work and service. Around four weeks ago, I brought in my five year old Daniel Wellington watch to have the glass replaced, due to some fine scratches that had developed over several years of use. After paying $80 for the repair, I picked up the watch a couple of weeks ago. Three days later, when taking it off it fell about 20cm onto my bedside table and smashed instantly. This was a very minor impact that the original glass (and my other watch) have endured many times without issue. This suggested to me that the replacement glass was not strong enough and/or the repair made it more susceptible to breaking. I brought the watch back to the store last week and politely explained that I was unhappy with the quality of the repair and that I didn't believe such a minor impact should cause the glass to smash. Instead of listening to my concerns and trying to find a solution, the owner was extremely rude to me. He kept saying "it wasn't like that when you picked it up, was it?", even though I never suggested that it was returned to me broken. He essentially told me to pay for another repair or go away, and basically started serving another customer before we'd even finished speaking. Everyone (and assumably the owner) knows that watch glass (especially from a brand like Daniel Wellington) is designed to be strong enough to withstand day to day knocks and drops. If it wasn't, then people's watches would be smashing all the time! If replacement glass is lower quality and more likely to crack than the original, then I should have been warned of that beforehand. I tried resolving this a second time by writing an email to the owner, but was just sent a generic reply again refusing to repair the watch for free or offer me a refund. A complaint has now been submitted to Consumer Affairs Victoria. Judging by other negative reviews about the owner's rudeness and attitude, I'm clearly not alone. What a way to lose customers! Will be going somewhere else now.

I had two keys cut from this establishment after getting new locks installed from purchasing a new…read morehome. I gave the owner an original (which worked fine, this was one of the two keys given when the new locks were installed), to make 2 additional copies from. When I got home I tried the two new keys which worked fine. What I didn't realise till days later that the original id given him to copy from now didn't work. It refused to go any further than the first bump. Being new locks I wasn't about to force it and do any potential damage. I returned explaining the situation to which his first response was "it must be your lock". I then asked "how do the copies you made work, yet the copy I gave you stop working after I gave it to you to copy from"? To which he responded "I've been doing this 47 years mate and this has never happened before. It was nothing I did, I traced the key, I didn't even touch it". I said "so I've damaged it then? ok" as I start walking out thinking this guy has no interest in keeping a customer base and why would I make this up? As I'm walking out in disbelief he said " I would have cut you a new copy for free (which he absolutely SHOULD have done) if you'd been nice but you had an attitude so I won't now". Ok buddy, I've got the attitude. I just said "good luck" and will never return. Bloke is clearly incapable of accepting responsibility and I was compelled to share this with anyone considering seeking out this guys services. In one word, avoid.

Excellent work in very good time. I thoroughly recommend their service at the front desk and the…read morehandiwork of their tailoring.

Excellent and professional service from these guys. They were able to assist me quickly and…read moreprovide the correct repairs without any hitches. I can't thank you enough! I would highly recommend TryTerra to anyone needing phone or computer repairs :-)

Great bloke, Very knowledgeable.. had some trouble with my business website and within minutes he…read morehad it back online ready to go! highly recommend!

The employees are always friendly, warm, and personable. I have had dresses, pants, shirts,…read moresweaters, jackets (leather, down, wool, etc.) and bedding cleaned and when needed, repaired here. My items are always laundered to the highest professional standards. Highly recommended

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Can't thank you enough as you replaced our daughter's iPhone screen this afternoon with a new one…read moreand also fitted a glass screen protector. Great job and we will be back with other IT repairs. Very reasonably priced, well done!!!

These guys are great! Fast, efficient, high quality and the price is reasonable!…read moreI will be recommending this to friends

You already had 1 Review for Bridge Road Alterations, my question is why can't it be found? It has…read morebeen operating for twenty years! This couple are fantastic! Very professional. I have recommended one person to try them already. I bought a very expensive top for my girlfriend for Christmas which was slightly too big, they took the darts in back & front and lifted both the shoulders up a little. Such a perfect job, no problems! Ready when they said and all for $55. I call that, great service!