The food is delicious, and the place is really nice, an oasis in Hamburg. Good for any kind of…read moresituation or if you are just craving for good Chinese food. The service is friendly and the prices are fair. Too much to choose d

Please don't go to this restaurant, especially if you are a POC. The staff are very racist, which…read moreis mind boggling as they don't appear to be from there! A group of us who were in town for a conference, all highly educated scientists, from all over the world, who also happened to be brown and non-German speaking, visited this restaurant on July 11th, Thursday around 7-7:30 PM. The head waiter was super rude. He could not communicate in English, but our French friend tried to speak with him in German. Throughout service, he was rude and impatient with us and kept telling us to hurry up with ordering when we were asking questions. The food was mediocre, all the people saying on here that this was authentic Chinese food and very good, have never eaten authentic and good Chinese food. I'm from the US, and we have excellent restaurants here with amazing food and great, courteous service. We were so disgusted by his treatment of us, especially as he forcibly added a 10% tip without our permission. When I discovered what he was doing, he insisted it's mandatory in Hamburg to add 10% tip automatically. That is not true, tips are reserved for good service and are up to the discretion of the customer. Normally, I always add tip, but I have never encountered such rude, horrible service anywhere in the world!!!! Afterwards, our friend who understands a bit of German overheard him bitching about us to another customer and he even made a rude gesture to us, when we were leaving! Can you believe the audacity?! This guy is an awful, awful human who shouldn't be in the restaurant/hospitality business, and I hope the owner deals with him. I never wish ill on someone, but I sincerely hope karma prevails! From what I've read of some of the reviews below, there are other POCs who also had a terrible experience dining here, so please consider this a PSA!!!! Sure, the ambience is beautiful, but the food and the awful service are simply not worth it! If the owner actually cares about his customers and delivering good service, he/she will respond to my comment on here. What happened was inexcusable!

The Chalon was recommended by family and I was not disappointed! The restaurant is furnished…read moretastefully, and the staff is courteous. There is a delicious variety of dishes - buffet style. They offer some sushi, but the sushi isn't that special. But you don't come here for Sushi. And the Chinese/Mongolian food is awesome and great value. I'll definitely be back!

A nice place to go for eat-all-you-can buffet. They have a huge parking space. The restaurant…read moreambiance is decent. The selection is good & they do offer a "create your own meal" where you can handpick the ingredients. Would definitely go back one day.