I was a patient that was supposed to be fitted with a new prosthesis on December 14, 2022. The prosthetist opened the box and left the room for 45 minutes. While he was gone he was searching for a method to NOT fit my prosthetic. I must add that the company Christmas party was happening the second my appointment ended.
His claim was that Hanger could not place a new and different prosthetic under me because of my osseointegration. his claim was that my new Freedom leg weighed .08 grams more and could break my femur. I immediately said my winter boots weigh four pounds each. This makes no sense. His response was... it was company policy.
The reality is that Dr. McGough, the installing surgeon, stated, that this is ABSOLUTELY not true and borders moronic.
The need to have a Christmas party. The attitude that ensued from my repeated calls stating that my C-Leg was inoperable and I was falling is completely a violation of the oath that they take to protect and care for their patients. The interaction with them was uncomfortable and the prosthetist DID NOT make me feel safe.
Lastly, it took until April 15, 2023, four months of walking on a broken prosthetic, to receive my new prosthetic from a small firm that actually cared about their patient.
I would not recommend Hanger Clinic with their restrictive policies and moronic non-medical facts and ideas that affect any patient osseointegrated or not. Our lives are hard enough. Dealing with a person or persons that make you feel unsafe is not acceptable.
GO SOMEWHERE ELSE! read more