The main reason I come to this hanger location is because of TONY! He has a lot of experience I noticed compared to the other technicians. Very friendly guy and knows what he's talking about, he fixed every single problem I had with my braces and adjusted it. Staff is very nice also and it's a clean facility. BUT ASK FOR TONY AS YOUR TECHNICIAN! read more

I've returned to this prosthetist after a lot of research. There's been some positive staff changes and the office staff seem to have their routine together now. The lead prosthetist is great! Check them out. read more

This place has a friendly enough staff and the waiting room is always packed. The parking SUCKS big time. There is very little to no street parking, so you are forced to park in their building. Just one hour of parking is $10!!! Highway robbery which prays of invalids who go to this place to get their services. They do not validate either. read more

Do NOT go here. This clinic is full of people who don't understand insurance billing nor do they care. I cannot even fathom the number of people they have ripped off who don't know better and are trusting them to get help and get better. First, the woman behind the counter doesn't understand how an HMO and PPO work. I have an HMO and was told I haven't met my deductible and so I owed roughly $200 before even seeing anyone. FALSE, I don't have a deductible with my HMO plan. My EOB will state I have 20% co-insurance though. They then came up with some arbitrary number for me to pay and refused to bill my insurance so I could see the EOB and amount my insurance was paying. I was forced to agree to pay far more than I should to get my air cast. - OK fine, went on my AmEx so I knew as soon as got the EOB if they didn't refund me immediately AmEx would be getting a call and would have no problem giving me my money back. So then I had to go about proving their scam and showing that the $76 I paid out I should NOT have paid on the spot and the actual co-insurance I owed was closer to $22. Proved my point and was sent a CC receipt for a refund. Ok thought this was over but then I get a bill in the mail for $304!!??! How many people who don't understand their benefits or how their insurance works have paid out hundreds, even thousands in fraudulent billing to this place. They try and take advantage of people and tried to pick and argument with me. WRONG person. I'm confident I know more about how to be billed and what my benefits are than anyone working at that place. If you are forced to receive a a medical device from this place - please, please have someone well versed in what insurance policies are walk you through it and help you. This place has been reported. read more

Hanger Prosthetics and Orthotics - This is my EOB stating how much I actually will pay out of pocket. - Los Angeles, California

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