Hanger is the only place my husband will get his prosthetics made and serviced. He lost his leg 13 years ago and only once did he try a different prosthetist and that was because we did not have a Hanger office available to us. Hanger makes sockets that fit like a glove. My husband has a severe contracture of his stump which makes fitting his prosthetic especially challenging. Hanger always makes sure that his leg is just right despite the contracture. read more

Here is a brief summary of my interaction with Hanger today. I called a inquiring about a post op shoe. I was told that that they did have in stock, but the other person would have to call me back and let me know pricing. I needed this quickly, so I went to Tylerfrom Gimer, about40 miles to pickitupasiknewthey had it. Iarrivedat their office spoke to the lady atthefrontdesk about 3:30 PM. She said she had a note to call me back. I asked why she had not and shereplied it had been really busy. There was not another person in the waiting area. It was a ghost town. I find it hard to believe that she couldn't spare 30 seconds phone call other than just not caring enough to do her job. After all of thisiwasi formed that I would need a press edition toget this show from them. This moteequredby the insurance company, she said,but a Hanger policy. Most ridiculous thing ever as you can buy the same shoe online with no prescription. Very unhappy with them. Abysmal customer service. I have used them 2 times in the past for orthotics and shoes and my mother has as well. Never again. There are many other places that I can spend my money. They are dead to me. read more

Poor customer service. I waited an excessive amount of time to see someone. When I questioned what was taking so long their only offer was to reschedule, not even an apology. Too many other options in town to deal with this. read more