No one plans to proactively replace their water heater - it's usually panic time when you look for a plumber- I Had a great experience with Hank - he answers his own phone -24 hours later I had a replacement done- I liked that his first course of action was he came out to see if it could be repaired before just replacing it- he was right on time and very concerned he didn't make a mess- great job and very fair price read more

Hank & Sons Plumbing - New tank - Plumbing Near Me - Pomona, California

He came out to check on if we needed a new shower faucet. End up just replacing a washer and voila! Saved me a bundle! Could have taken me but was very honest and got here in a hurry! Great customer service, would highly recommend! read more

Hands down can agree with the other 1 star rating. This guy is a joke save your money. Nothing more than a handy man. Extremely rude! Telling me how water leak happening cause of "physics" taking water up and it having to come down. Dismissive toward woman (had my mother talked down to). Extremely condescending thinking he's smarter than everyone. I think he needs a reality check. Regardless we put through it cause he had broke some of the pipe to "fix" it and then strong hand demanded we pay him an amount that was not discussed. When told the problem wasn't fixed, forcefully wanted to come in the house to look and fix. Again stating it's "physics" causing the leak and just water left in pipes. We decided to just actually call someone else and have them change the pipes. Turns out this buffoon did an amazing fix!(sarcastic tone) He decided to break the drainage pipe so who knows how long it was now leaking!!! 10/10 would not recommend. Save your money and go somewhere else. Here are tips if you want to improve in future: - Learn to give quote before you start breaking stuff. - Learn to not be such an asshole dick. (Will take you far!) - Stop strong handing woman and old people Fucking scammmmer read more

Hank is extremely impatient and rude as he talked with his customers. As the other reviewer said he does not want to listen to customers. His poor communication skill often leads to poor work quality and low customer satisfaction. It will also take him long time to figure out an issue. I will not recommend him. read more

Hank is prompt and charges a fair amount for the work he does. I called on a water heater problem at a rental property when I was out of town and he replaced it that day. I also had a problem with a gas wall heater and I thought I might need a new one, but Hank repaired the defective valve at a fraction of the cost. read more

I've called this company twice. Last year he cleared a shower drain for me after a plumber from a large, big name company couldn't. He charged me less than half of what the other guy was going to charge. Today I had a stuck valve on the water line into my water heater. He came by and easily freed it up without charge. He could've taken advantage of the situation and milked it for a big dollar repair bill to replace the valve. He didn't. Seems like an honest man. These days, that's a hard thing to find. read more

My sink was clogged and I didn't know what to do or who to call. My neighbor said call Hank and sons, they come quick and they do a great job. She was right. They were in and out of 5 minutes, cleared the clog, and fix the wobbly faucet. Worth every penny and I will never have to worry about finding another plumber, because I will be calling Hank and Sons to do the job. read more

Hank just left. It is Sat night at 7:45 pm. He was the only Plumber who called me back. He was eating dinner and came over within an hour. He kept his word on price which was so reasonable. He was respectful and spent the whole time talking to my husband. While doing more then he came for. He did this for free. I will use him over and over again. You should too. Thanks Hank read more

Hank and his sons have been servicing my cars for almost 12 years. The two most important factors in choosing any kind of service are TRUST and good service. I trust Lou and his staff to give me an honest evaluation of my service needs and honest and an excellent job on the cars. I have never been disappointed with either. I highly recommend Hank and Sons to anyone in need of good honest service. You may find cheaper service centers butI am a firm believer in "YOU GET WHAT YOU PAY FOR" Joe Merlino, Richboro, Pa. read more

He came out twice, missed diagnosed the problem and charged us twice. I suggested that I would remove a drywall panel to see if there may be an issue, and he said no, not necessary. Had he listened to me, he would have seen the problem and would not have had to come out twice to snake my line. Had he listened and found this problem, I would have given him the repair job - change out utrap. He was professional, and available at immediate notice, however, he was not willing to take a suggestion from me so it cost me an extra visit and fee of $80. :( Hope this helps you. read more

I have rarely encountered a more rude condescending individual. Hank seemed like he didn't want to assist in my plumbing needs. Be forewarned, don't take my word for it. As soon as you contact him I'm sure you'll feel the same way read more

I had a problem with my outside sprinkler system (everything was leaking) the leak was underneath the ground and hard to find but he found it and repaired it promptly. He was very professional, and did a great job. Did I mention he came out on a Sunday. read more

I had a leak under my bathroom sink and I called Hank & Sons. Their work was quick and efficient. Most importantly it was reasonably priced. Since the job wasn't too big Henry offered to check out another problem I had with my kitchen sink. That was also handled effortlessly! I will always recommend them for any plumbing needs. read more

My mom was having water leakage in her kitchen and called me for help, I looked on yelp and found Hank and Sons I called in the morning At 8am and by 11:45am he was here at my moms house after doing several tests he figured out it was a pin hole leak in one of copper pipes in the kitchen and he fixed it. He was professional and kind and very honest and I appreciated that as my mom is living on a fixed income. I would re commend him if you need a plumber call him. read more

I have used Hank & Sons plumbing for a number of years on both my home and rental properties. Henry is prompt, attentive and professional and is good for big jobs as well as small ones. He knows what he is doing! read more

Just called Hank & sons for a leaky toilet I had installed. Hank arrived within 15 minutes of my phone call. And fixed the problem before my wife got home thanks Hank & Sons read more

Horrible. Would give no stars if possible. There was a clog that took Hank countless times running a snake to figure out he didn't know what he was doing. Called another plumber and they had the problem solved in one day. read more

Henry is the best plumber!!! I had 2 previous plumbers come to my house who couldn't find the problem to my water heater! Henry took that extra step and took it apart and got to the root of the problem. I will recommend him to anybody!!! Don't waste your money on anyone else!!! He wasn't expensive either!! read more

Had major plumbing issues at our house; my friend told me about Hank and Son's, I called and the service was very prompt. Henry was professional, courteous, and put things in order before he left. I was nicely surprised at the amount we paid and the quality of work provided. I would recommend this company without hesitation. read more

Hank has always done a great job for a fair price. He a person you can trust. He cleaned out the sewer line and has given advice on how to keep it maintained. read more

Hank & Sons is a great company! Called him for a same afternoon job to replace my kitchen faucet and he fit it into the schedule within a couple of hours. Excellent work, very neat, professional and personable. I'll definitely use Hank & Sons in the future!. read more

I had a leaking shower faucet. House was about 25 years old so the pipes were old. Henry had to cut my wall to get to the old pipes and replaced it. He also patched up my wall very nice. I always recommend Hank and sons to all my friends. read more

Hank is a great plumber and I would highly recommend him! He was professional, courteous, prompt and performed the work at a fair and reasonable price. read more

Henry installed 2 bathroom faucets. He was on time. Finished the job quickly and professionally. the faucets look great and work perfectly.

Hank is friendly on the phone. Had a special project with a filter and stuff. Couldn't wait to have him study the youtube instructions but if We need normal plumbing stuff might call him. He was the best value price quoted. read more

Hank was amazing! I had a leak that need to be fixed and I couldn't even get another plumber to call me back. He answered the phone when I called and came out right away. He took care of several problems for me in no time at all but was very thorough to be sure that he found the problem so it wouldn't happen again. Great work for a good price. I've already told several people that if they need a plumber, I've got one that I highly recommend. read more

I was in a bind. The pilot light for my mother's hot water heater was not working, therefore she did not have any hot water. I called several plumbers and none were available(this was Saturday after Thanksgiving). I got a hold of Henry and he told me that he would be right over. He came within 30 minutes and fixed the problem at a very reasonable price. Henry is very professional and courteous. I recommend him wholeheartedly. read more