In the 7 weeks that we had Happy Earth clean our home, we had 5 times that were IN our home.......disappear. 3 Clothing items, hiking backpack, nick nack - and that's what we're aware of. We contacted the company and they did an "internal investigation" and not to our surprise, the cleaners who were in our home never saw any of the items. We are not people who misplace things and had searched extensively for the items prior to assuming the cleaners. But when they're the only other people who enter your home. A police report was filed so that it would be on record. It's a really unfortunate situation, we were very much hoping to support a business with this type of model. But we ended up getting bit. As far as their cleaning quality, I would rate that a C-. read more

I've had bad experiences with multiple cleaning companies in the Minneapolis area. It was to the point I thought I wouldn't be able to find a cleaning service. I found Happy Earth through a neighbor recommendation. Someone from their company came out and toured my house. They asked me specially what I wanted in my cleaning. This was so helpful! I was able to point out areas I wanted extra attention. They have now cleaned my house twice and they do such a wonderful job. They send me a recap email each time - such a personal touch. I can only say good things about Happy Earth and have already recommended them to many people! read more

Jesse and Marion and the crew at Happy Earth are punctual, professional and most importantly, really GREAT at communication. They are dedicated to pleasing their customers and will do most anything to make it happen. It's clear to me that they hold clear, detailed and friendly communication at the core of their business model, and they pay attention to every special detail of your household - from your family's names and ages to the rooms and details that are most important to you. My bathroom porcelain SPARKLED and the tired, yucky carpet leading to our second floor looked refreshed and fluffy after they were done with it. They lovingly made my kids' beds and took the trash out to the garbage when they were done. It's these personal details that really impressed me, along with their responsiveness and the flexibility in scheduling they displayed at every interaction. I love working with Happy Earth and highly recommend them as a rising star, with an already excellent track record, among the many choices for Minneapolis house cleaning companies. read more

Happy Earth is great! If you're looking for a reliable cleaning service with friendly staff, who does an awesome job, then call Happy Earth. So far 2 different "teams" have cleaned my house, and both were absolutely wonderful. They were super efficient, detailed, and did a little extra each time. Additionally, they were very welcoming to my dogs. read more

Happy Earth cleaned my house until I moved out of Minneapolis and too far out of their service area. They offer excellent, personalized service. I originally tried them out because I liked they use earth friendly cleaning products, and they were able to help me finally organize my home which is something I'm not very good. I continued using them because they did such a nice job. Marion's organization of my home ridded me of a lot of clutter, and made my living area much more functional. I could find anything I needed much more easily, and it became easier for me to maintain my home more easily from day to day. On cleaning days, I easily picked up the basics in the morning or the night before. After the cleaners came & went, I had a nicely cleaned home, and it smelled nice. Other services us harsh cleaners with smells I find irritating, but not Happy Earth. When I was home when the cleaning people were there, they were always very nice people who worked thoughtfully and diligently. They took care of whatever I needed in the amount of time we had planned. When I wasn't home, they came in, properly disarmed my alarm, took care of business, and left my home so it was inviting when I returned. Whenever they had finished the usual with extra time, they filled the time doing extras which I previously listed could be done. If those had been done recently and looked good, they cleaned other things which needed to be done. I highly recommend Happy Earth to anyone who could use a cleaning service. They made my life much happier, giving me a clean, pleasant home. I no longer had to trade off a clean, functional home to have the time to do things I really enjoyed and wanted to do. You should give them a try if you ever wish you had more time to do the things you love. read more

I had Happy Earth Cleaning clean our house before it went on the market. They such an amazing job I almost wanted to move back in! I can't wait to get settled in the new house and have them clean it. read more

I used Happy Earth cleaning for the first time and was very pleased with the quality of the work. They did a quick walk through to identify the areas I wanted cleaned. The cleaners were knowledgeable about the products and which surfaces they could use them on. I love that they use earth friendly products, and my kitchen was sparkling when she finished the room. I recommend them highly read more

We hired Happy Earth Cleaning Service to start cleaning our home bi-weekly about two months ago. It's been quite a pleasure working with their staff. Marion and Jen are great and making you feel comfortable and ensuring that you understand that they genuinely want to meet your needs. I think this is important because their services are so customizable and everyone's expectations are different. Things may not always be 100% as you feel are perfect but they want to know and want to make you happy. Simply set forth your expectations and priorities and they'll strive to put a smile on your face. I am impressed with what they can do given the time provided. Since you pay by the hour, it's nice to know they are working hard while they are "on the clock". I come home to a clean house and appreciate all their effort. It shows that they work hard. Again, everything may not be 100% perfect but they are willing to work hard with time constraint and are eager to understand your priorities. They make the most of what they are given. Considering I cant afford to pay them for a ton of time, that's an important characteristic of Happy Earth Cleaning Service. I do not have any other experience with cleaning services but I expect that this incredible willingness to make a cleaning schedule for us work on our budget that also largely meets our needs is not to be taken for granted. I really love that they use eco-friendly products. I'm allergic to perfumes and sensitive to chemical exposure so this is a big plus for me. If you are looking for someone to trust in your home, with your pets and belongings - this is one great company to consider. read more

I was hesitant about hiring someone to clean my house. Not because I'm afraid of strangers in my personal space, but because I have a tiny house and no real reason beyond laziness to need someone to come in and clean for me. But then I met Marion. She's awesome. She made me feel like it was okay to have someone clean for me, and not because I was going to pay her to do so, but because SHE has someone clean for HER. (Note: She's not lazy or slovenly, just very, very busy because SHE'S AWESOME!) And she played with my cat and excused my over-shedding dog...and her cleaning crews play with my pets, let my dog out and prevent my crazy cat from escaping all while making my house sparkly clean. And I have to add that twice I've had either an email or a phone message from Marion or someone on her crew following up with me on something ridiculous that my dog has done (One time it was getting in the garbage - Marion sat with him to make sure he was okay and let him out a couple of times to make sure he didn't have any accidents. How cool is that?!). They are awesome. And worth paying for. And, although I still feel silly (because my house is really small), I also look forward to coming home from work once a month to a clean house and happy pets. As for the cleaning...FANTASTIC. The initial cleaning was an all-over, and the subsequent follow ups have kept everything tidy. They've washed down my cabinet fronts, cleaned the baseboards, the vacuuming (with two animals, chaos and fur rule my home) alone must take them hours, and they make my bed, change the sheets, whatever I need done, they've done it...even if I don't realize I need it! Seriously, just call, you'll be happy you did. read more

I hired Happy Earth Cleaning Service 3 months ago and I've been extremely pleased! I'm a small business owner and between travel, work and social engagements I just can't find time to address all the cleaning details. I also have a golden retriever that keeps my small vacuum busy all the time. When I hired Marion, I was very impressed with her work and professionalism. I was also drawn to her passion and support for animals and the fact that she uses organic cleaning materials. After several cleanings, I find coming home to my cleaned space something I can't live without! Happy Earth does a fantastic job and I've recommended them to friends that have also been impressed. If you are considering hiring a cleaning service, at least give Marion an opportunity to meet with you. You'll be happy... read more

After vetting a half dozen cleaners, I decided on happy earth and I'm very glad that I did! Their sales person was delightful, kind and caring. He listened to my needs and was careful in detailing them. I was provided an estimate very soon after the appointment. The crews are thorough and very pleasant people. They leave the house with a feel-good clean. There is a rotation of 6 to 8 people who now know my house and how to clean it so things run very smoothly. Their office staff is competent, calm and detail oriented. I receive a summary of the clean after each session and an invoice emailed to me for my records. Bonus: they adore my kitties and are definitely pet lovers in general. I love that this company is community oriented and supports local shelters and food banks. Overall: I can't say enough good things about happy earth cleaners. I am delighted to have found them and I will continue to use them... happily. read more

Happy Earth is awesome! We have been using them for about 8 months, every 2 weeks. They do a great job. They are very organized, in that we had a planning session with their representative before cleaning started, and very clearly identified what tasks would be a part of the regular basic cleaning, and what tasks would be considered "extras", being tasks that could be done if they have time, but would not necessarily be done in every visit. That transparency has been really helpful. It's a different crew on almost every visit, but everyone is really nice and friendly. They are also pet friendly, so we have felt very comfortable having our pets around during cleanings. Overall we are very happy with Happy Earth, and would recommend them to anyone looking for environmentally-friendly house cleaning. read more

So, HE has been terrific. I had back surgery that just didn't turn out that well and I was really discouraged about how little I could do around the house and how messy things were getting. To the rescue came they diligent and friendly folks at HE. If you haven't had your house cleaned in a long time, or ever, expect the first visit to be between 8 and 10 total person hours. It really takes that time to do things right. After that, 2 - 5 person hours usually does it, or less if you have them come back frequently. They are upfront and spot-on with their estimates and services and easy to work with. Cleaners are nice folks who really work hard and get to task...appear to be very thorough and honest. They use earth friendly cleaning products that leave little or no odors or residue and they really have some great cleaning trucks using these products that are very effective. I have been very pleased with their work. read more

Happy Earth has been cleaning my home for about 5 months now. I can't say enough positive things about them. The crew is always on time, works efficiently and does a great job. If you're looking for a cleaning service you should definitely give them a call. read more

Exceptional service! Personable, Kind, and Professional management and staff. I would highly highly recommend Happy Earth Cleaning. They are Not just a cleaning services company but a group of people who care about other people, the planet, and doing an amazing and thorough job every single time. I have never been disappointed and hope to use their services for years to come. read more

We've been using Happy Earth Cleaning once a month for several years. I contacted them because they use earth-friendly products which fits into our philosophy and also to augment the cleaning I do once a week. They have given us reliable, friendly, and efficient cleaning with great customer service (we receive an email from the team after each cleaning). I can high recommend this cleaning company. read more

Meaghan and June performed a move-in cleaning and they did a great job! I was home during this cleaning and was amazed the ladies actually cleaned the hardwood floors while on the ground. I've had a half a dozen cleaning services while living in many different states and I have never witnessed this type of cleaning. Customer service was awesome by Jesse. I was quoted a certain amount of time for the cleaning service and when the items were not quite complete, the ladies continued to perform, while not in a rush. They still took the time to walk through the house once the cleaning was complete to make sure I was completely satisfied. Highly recommend Happy Earth Cleaning! read more

Amazing service! Our cleaners were always pleasant and did an excellent thorough job. They email you after a cleaning to tell you what they did - basics and extras. I'm sad we moved away and can no longer use their awesome services. I highly recommend. read more

I used Happy Earth for 2 months, and while I agree that Marion herself is quite professional and interested in providing a customized service,she's no longer the one doing the actual cleaning . Following the initial cleaning which was quite thorough the crew assigned to my home for the three subequent cleanings noticably missed areas of funkiness each time. What bothered me about this was that there was an attitude when I brought this up that they are so diligent, how could I be less than delighted? But fact is, they are o.k. but I don't feel that they are unsurpassed and feel someone needs to say so. read more

0/0 stars. I had high hopes for this company as i read the reviews and they were great. But this is a very "niche" service company as they are unable to meet for a consultation after 4pm during the week or anytime on weekends...this is very limiting (to them as a service company) as the most common work hours (i believe) are 9-5pm, Mon-Fri. I'm looking for a house cleaner since i work a full time job and do not get home until after 6pm on the week days. If anyone has any great recommendations for me, please let me know. Thanks. read more

Marion and Jesse run a great business. I hired Happy Earth to do a deep clean of my home when I moved out. The consultation was scheduled right away and my cleaning was scheduled the next week. Stuart (cleaning supervisor) followed up with a summary of their cleaning via email shortly after they were done. Happy Earth does it right with eco-friendly products and great communication. Highly recommended! read more

We got a great cleaning from a very personable, punctual, professional, and enthusiastic pair. They cleaned a glass coffee table that is very hard to do (lifting large pieces of glass out of a frame) and left it looking like it did when it was new. They covered a lot of ground in a long neglected house and we are very much looking forward to our next cleaning. So glad we found them! read more

Extremely satisfied with my first experience with Happy Earth Cleaning. Brooke and Holley were professional, efficient and did a wonderful job. My home looks so much cleaner thanks to you guys. Highly recommend them. Thank you. read more

I contacted Happy Earth about setting up a deep clean for my home and never heard back from them. Very poor communication - I don't understand how they get new clients if they can't even email back to someone. read more

I'm getting a house ready for sale. After a kitchen and bathroom makeover I had a carpet cleaning scheduled and needed to get a cleaning service in there the next day if possible. Jesse and the crew over at Happy Earth took on the job sight unseen, quoting me a price based on my "bachelor's eye" assurance that on a scale of 1 to 10, with 10 being gasp-inducing filth, the place rated a 7. The next day, after the crew had started the job, Jesse called me and let me know that his crew were reporting that the place rated closer to a 10, and that they weren't confident they'd be able to complete everything I'd asked them to do. In particular, the bathtub was an issue: The rehab crew had used it as dumping ground, and the cleaning team was finding it all but impossible to the scrape out a porridge of construction debris coating the bottom of the tub and hardened into something like an unbroken and unbreakable space shuttle tile. I didn't have the balls to tell Jesse that some of that construction debris was probably an enamel of human detritus that had built up over years of me splashing about without cleaning the tub a single time. Instead I suggested they take the bathtub off the to do list entirely. When I got home though, not only had they done a first rate job addressing everything else on my list, but somehow they had managed to make that bathtub as clean as a whistle. They really did a commendable job, taking on (much) more than they had contracted for, sticking around until the job was done, and invoicing me for the original contract price. I chose this service based on the strengths of its reviews here and I they more than lived up to their high marks. read more

Disappointed. Today was my initial cleaning. The areas that were cleaned were cleaned very well, however, I don't think that some areas were cleaned as professionally as I had expected, for a 3 hour session. I was willing to overlook much of this as I realize working with a company in this capacity is a work in progress. Probably the most disappointing aspect about this experience was the response I received rom Jesse when I brought some of these issues to his attention. Instead of a clarification and a "customer is alway right" approach, he took the opposite stance, getting very defensive, placing blame on me for not allowing enough time. His email concluded by letting me know that they would no longer accept my business. An extremely unprofessional and childish response. -- almost laughable. Even if the work was the best around, I would not want to work with this company owner. A shame too, as Mirian was very polite and pleasant. Oh well, there are plenty of cleaners in town. read more