I DO. NOT GIVE THIS ESTABLISHMENT A STAR, NOT EVEN ONE AS THEY ARE THIEVES AND CROOKS!!! I JUST HAD TO GIVE A STAR IN ORDER TO LEAVE THIS REVIEW!!!! 1-5-24 I came in to this Bardstown Road location of Happy Smokers by El Nopal and Moby Dick off Bardstown Road on January 5,2024 and bought a "MyMy" Slimpen Vape battery. First of all, i didn't get a receipt, but luckily i have proof of transaction via my bank app. But i went in and asked for the "cheapest cape battery" they had. And the guy rung one up, without asking or saying a further word, and said "$24.99", i said "dont you have a cheaper one", because by the counter i seen one that was marked $11.99. But, the guy rung up another one and said "$21.49". I just went along with it and accepted it and left the store. I went to my car, in anticipation of hitting my new cart, and to my dismay, it didn't seem to be precharged, so i quickly plugged in the charger in to my cars power source, waited, impatiently, as i was beyond needy of the hit of the cart, and started reading the packaging and seen it said that it did, in fact, come precharged, so, i unplugged it and went back inside of the store. The guy remembered me, obviously, as it hadn't been ten minutes since my purchase, and told him it didn't work and he proceeded to mess around with it and realized that in fact, it really didn't work! He just kind of stared at me and i finally said "well, i can exchange it right?" and he said "unfortunately, we don't do exchanges or refunds!" I thought i was going to pass out right there. I have never been told that i couldn't be refunded for a faulty product, especially since i hadn't even left the parking lot of said business. I will NEVER go to this place again, and i advise you all to not partronize this establishment as well! They are thieves and crooks and stole my $24.99!!!!! DO NOT BUY ANYTHING FROM THIS STORE, AS THEY ARE THIEVES AND CROOKS!!!! read more

Chris is the owner of this fine establishment, and saying he makes you feel like family is a severe understatement. This store is located in a hidden area but it is well worth searching for. There hasn't been a time that they didn't have what I needed personally, but if they ever don't, they have made it known that they will order whatever I want. All my smoking needs are here and I wouldn't go anywhere else. If you're closer to Dixie Highway, he also owns SK Smoke Shop, so check that one out as well if you're around :) read more

i am 45 years old and never in my life have i been treated as horribly by any retailer!! i asked for the product i needed and the guy automatically gave me the most expensive one there was in the store. it didn't work and they wouldn't take it back - exchange or refund. he said they would "be out the money"... well, so i'm suppose to "be out the money" instead?! w in the reject f is this? has anyone ever heard of this happening with any business who is supposed to be thankful for their customers!! i'm contacting the better business bureau!!! read more