The boiler system in my elderly mother's house failed earlier this year in Suffolk, VA. I called…read moreMike Wells Services to assist and he did a great job fixing our boiler system. It was an old system so they had to order replacement parts and install them. They kept me informed about the repairs and came to the house as scheduled. Very pleased with the service from Mr Wells and his company. I will definitely use them again if the need arises.

1. I am a REAL customer. 2. Mike himself came out to my…read morehouse for the original diagnosis. I needed a new unit as it is 22 years old. 3. He, with integrity, worked with me on finding the most affordable and effective solution for my house. 4. In order to hold us over during the new install, he provided mini-portable units that we placed downstairs. Mike, himself, personally brought them to our door on a weekday after 9PM. 5. The technicians are all very knowledgable. In the past, I have had young technicians come over my house that didn't really know much. That is definitely not true for these guys. 6. They moved my thermostat upstairs to a place that is more suited for the structure of the house (under return in hallway as opposed to two (2) thermostats: 1 in master bedroom, in which there is no air handler, and the FROG). 7. They spent a good amount of time adapting my new air handler with existing duct work. I will definitely make Mike my "go-to AC guy" from now on.

Very honest, very hardworking. They put in a outside-vented cooktop vent hood for me, asking how…read morehigh I wanted it, etc. Other electricians in the area would not touch this job (not experienced enough??) Quickly and neatly patched up the holes in the wall. Looking forward to calling them back to replace our panel.

Best service EVER! I can't say enough about this company. Most friendly, honest, efficient person…read morethat isn't out to take you for everything you have. I almost want to find things wrong with my home, just so I can have them come back! Look no further, this is the company to go with!!

Dean came out and repaired three appliances for me same day I called him. Price was reasonable…read morewithin what my warranty company is willing to recompense me. I can't say enough good about him.

Jonathan and Amber are terrific! I hired a so-called contractor on Angi and they measured for my…read morepatio door incorrectly then ordered the door but never showed up to install. Second contractor same story-no show. I called Jonathan and he was courteous, efficient and friendly. He showed up on time and made the door fit like a glove. It's good to know there are still a few honest tradesmen. Thank you so much!

Besides the fact that they do great work, they're friendly, prompt, and professional. I'll…read moredefinitely keep them in mind for any future projects.

The gentlemen that came out to my home were respectful and listened to what I was looking for and…read moreexplained the best way of how to do it without trying to sell me another product or an easier way for them. Very well priceed and stayed on schedule. I would easily recommend this company to others looking for custom fencing and Gates.

I requested a repair of my fence broken by pitbull. The quality of the fence repair is impeccable…read more I'm pleased with the results and cost. I will continue to utilize the services of this company. Thank you.

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

We had a plumbing issue in our home with low water pressure. Jaeyway Services was assigned to our…read morework order. They were prompt, fixed the problem the immediately. We have not had an issue since. This is one of the best experiences I've had with a vendor for a home warranty and I would hire them again even if they were not part of the network.

Replaced our hot water heater. It's in a closet so it was a challenge but he got the one out and…read morethe new one in like it was nothing. Great work.

We have used Ali-Cor for several years and have always been very happy with their service,…read moreresponsiveness, and quality of work. We have used them for extensive jobs and simpler things. Love Brandon and Brandy

We had a sneaky slow leak inside of a wall that over time damaged some flooring. I called Ali-Cor…read moreover the weekend and asked to be contacted on Monday. 8:30AM Monday I got a text and they were at my house by 10:00AM. Found the leak and repaired very quickly and professionally. Quality, value and honesty. What else could you ask for? Highest rating.