I am 20+ year veteran social worker in the field of protective services. I have worked with many…read morefamily law firms in that time. I have never observed such unprofessional behavior as I have observed from this firm's secretary. I've been party to two phone calls between the client and the secretary. The client was merely calling for case status update and clarification on paperwork, respectively. The secretary was immediately condescending and dismissive to the client. She would not allow the client to explain her confusion or concerns during either call. At one point she even told the client she needed to get a backbone and stop calling the firm about the concerns. She literally spoke to her as though she was a child. During the last phone call, the client was trying to ascertain some kind of proof from the court that the temporary restraining order had been dismissed to provide to the client's child's school, as the school has stated they need the proof to allow the client on campus. The secretary talked over the client stating nothing was needed as it was a temporary order. When I tried to explain to the client that they still need something showing the final outcome of the court proceedings, the secretary began to speak at me rudely and hung up on the client. She was so condescending and rude, did not try to be helpful at all and I'm just bewildered by the behavior. Do not recommend.

It sure would be nice if I could be leaving a five-star rating here today. Unfortunately, not in my…read morecase. Instead, one star is one too many. I want to start by saying that I have nothing against Lane personally. He's probably a great person. For some people he may have represented them properly and kept them informed with the right amount of professionalism we all expect to get from our attorney. He might have put forth the right amount of push forwardness that you needed him to give to move your case along. He may have kept on top of things. He may have put in the due diligence to bring forth a fair outcome for them. They may be satisfied with his quality of performance. However, he didn't give me that level of professionalism. After a year and a half, I had no choice but to accept the facts and seek counsel elsewhere. I hired Lane Heginbotham to represent me with my divorce. And of course, when he gave the consultation It all sounded great. If only I had known what a mistake, I was getting myself into. My divorce went nowhere. I was left feeling alone, misinformed, deceived and improperly represented. I trusted that I would be given a fair and equal representation by Lane. I was very wrong, and my time and money was wasted. As we all know those are rather important in everyone's lives. It became clear that my case wasn't important enough to him. Why file motions against the opposing side and then not follow through with them. Why were the temporary orders never followed through with? My "someday" ex-husband was allowed to disobey the standing order multiple times, make up his own rules, his counsel was allowed to be as leisure as they wanted with every request asked from them and nothing was done about it. I can't help but think that if I had behaved like such, I could rest assure the opposing counsel would have done something about it. That is most certain. Why make excuses for the opposing side and allow them to stall and drag out a divorce that should have been done and over with even with COVID, within a year or even much less. It's not like were Hollywood stars here. Lane would say he's working on this and that and I would wait and wait and wait... Just to find out that no progress had been made. "We're waiting to hear back from the opposing counsel" became an in every conversation sort of thing. I felt like asking if he was representing me or my husband. Why would you not advise your client properly so they could make the best discussions possible and not be bullied and run over by their spouse who wants to play games and keep everything to himself. Finally, after hearing every excuse one can be told by their attorney as to why nothing was happening, it became obvious that my case didn't really matter. I was as transparent as I could be with Lane. I wanted to move forward with my divorce so I could move on with my life. I expected to be treated with dignity and respect. He didn't need to lead me along by telling me that the opposing counsel had dropped the ball when the truth be known he (Lane) dropped the ball! I trusted Lane to give my case as much effort and attention as he would any other case. Yet again the joke was on me just like in my marriage. A big ha, ha! This was not good attorney ethical standards by a long shot. I guess if you don't really understand or care about what your client is going through, how their whole life is hanging by a thread, and how important it is to move forward as quickly as possible, to be able to move past the devastation in one's life, then I guess it just doesn't really matter to you. Therefore, you don't put in what's needed to get good reviews. How can a 50/50 split, 1 house, non-contested, no minor children divorce be dragged out like this? Shouldn't there be a timeline of some kind. Can you just stall a divorce for as long as you so choose? Has our JUSTICE system turned into a JUST "US" system? Where's the justice here where's the humaneness in this. You may not be going through what I'm going through, but I hired you to be mindful and act like you are. That's what makes the difference between an attorney/lawyer who will represent you to the best of their ability and one who puts your case on the back burner for over a year because he has more important things to worry about. Good luck to those who choose to move forward with Lane Heginbotham @ Harris Law Office.