I personally cannot say enough wonderful things about Harlem Doggie Day Spa and Bridgette, the owner!!! We refer to her as Auntie Bridgette because she has really come to be like a family member since I have been using her services for about 6 years now. I mostly use her for boarding, but have used her walking service in the past. I have two quite difficult (special needs boston terriers). Miles is blind and Marley is a rescue with what you could say a chip on her shoulder. Neither of them for some reason like other dogs (to the point where my sweet dogs get aggressive). I needed someone to take care them for times I traveled for work and occasionally walk them when I couldn't get home. I was very concerned with leaving them with just anyone because of their challenging attributes. Bridgette assured me that she would treat them like her babies...and she certainly did and does! I was very confident that she would be able to keep up with Miles's complicated medication schedule as well as keep him from hurting himself since he can't see. I felt at ease that she was able to handle the aggression they display around other dogs. Perhaps most importantly, I trusted her 100% with my apartment key. Bridgette is the New York City "Dog Whisperer". Not only has she taken the time to get them to co-exist with other dogs, now they actually socialize and slumber with them! It is unbelievably AMAZING to me! Seriously while walking my dogs, I can't even get them to pass by other dogs without an aggressive response. I absolutely know they're in good hands with Bridgette because of their reaction when she comes to pick them up. I always tell people that my dogs love her more than me. They get so excited that they hyperventilate when she arrives....no joke! I now have 2 small children and sometimes just have her take Miles and Marley for a couple days because it's like play camp for them. They get the attention they used to get before I had kids and my dogs come back happier dogs! Bridgette goes above and beyond. She picks my dogs up and brings them back. Every year she gives them Christmas presents (the best kind...doggie treats of course) and I get a little magnet calendar that goes on my fridge. She takes pictures of Miles and Marley while they are in her care and sends them to me. She has even printed and framed them for me. I truly appreciate how much effort and care she puts into her work. You can really tell this is her passion! I'm shocked at the negative comments here, since my experience is the opposite! I guess most people really only take time out of their busy day to write a review if it's negative. Case and point, it has taken me 6 years to write this positive review. Bridgette is the sweetest person in the world with a heart of gold. I feel so blessed and lucky to have found her and Harlem Doggie Day spa. Without hesitation I recommend Harlem Doggie Day Spa!! read more

Hello Animal Owners, Since I am in the service industry also I have to say this, you know the customer is always right, BUT that is for 75% of the customers because the other 25% are CRAZY and delusional!!! I have known this business for just six months but they have helped me out so much. I was in a bind and I could not have held my baby kitty without them. I was about to move and I needed to leave my cat with them until my new place was ready and thank god that they were able to accommodate me because she would have gone to the shelter because I had to wait four months for my new place to be ready and the person I was staying with was highly allergic. They helped me so much and were friendly, understanding and patient because I called to check on him and visit him a few times) and the prices were unbelievably within my budget. My cloud (my Persian kitty) was so relaxed and loving when I picked him up that tears were in my eyes because I knew he was in best hands next to his momma"s (me)! Now when I read thing's like, they had the "it happens attitude" and "I asked for a Schnauzer cut for a Morkie", I think really are these people serious, because maybe it was the owners that was on the wrong side of understanding to begin with! Brain and Madeline were nothing but generous, helpful and playful with Cloud (my baby) and Bridget, she was one whom Cloud stayed with and he was safe, loved and happy: and at the end of the day that's all that matters to me. So for me, when I go away for a business trip or vacation Cloud is staying there or they will be Cat sitting for me and I have sang their praises of my fellow animal owners, just like I am now. Have a wonderful and lovely day, Harlem Doggie Spa, Thank you for everything 2012 is going to be perfect now that I have you!!!!!!! read more

I have taken my precious baby Jean-François, over to Harlem Doggie Day Spa over this passed year and a half, and I must say I always entered and left with a smile. It does not matter if I have prearranged a play date in order to run around town a bit, or need a last minute over night the staff has always been extremely accommodating. When ever Jean-François, see the front of the door he knows he is in for an extra special treat, and that not only puts a smile on my face but it also makes me feel at ease. I recall a few months ago I was there was some work being done on my floors. I thought it was going to a day to my great surprise the job took over a week I called and the staff was more than pleased to extended my baby's stay with them. I was able to visit during his stay and I must say I times I had tears because he preferred to play with his friends nonetheless, I always left knowing he was happy and enjoying his stay. One thing which truly brought delight to my heart was the fact that the staff took the time to call and put me on speaker in order for Jean-François to hear my voice. Over the passed year we have tried a place or two for both grooming and boarding and have always returned home to Harlem Doggie Day Spa. Thank you from the bottom of our HEARTS for taking such excellent care of my baby Jean-François. We Love you guys... xoxoxo P.S. Jean-François' birthday was earlier this week I had a last minute appointment for him he received a wonderful bath and cut took a Birthday hat the works. That was truly unexpected. Thank you for making his Birthday even more special than I thought it could have been. read more

BEST DOGGY DAYCARE IN NYC Well, I do not know anything about grooming, but the daycare is AWESOME. Our doggy Loki has been coming to Harlem Doggie Day Spa since he was a little puppy (if he was ever little! he is a cane corso) and we have nothing but wonderful things to say about Bridgette, Alex, and the rest of the staff. It is so rare to find a place that treats your dog like he is their own. Everyone at Harlem Doggie Day Spa loves Loki and he always comes home happy and all tuckered out from running around all day at their awesome facility in Harlem. Whenever Bridgette picks him up from our house he is SO excited to see her!! He gets all giddy and his little tail goes crazy. If you are looking for the perfect place for your doggie while you are away at work or taking a trip, then you have found it! We love the daycare packages - they are super affordable AND come with pick up/drop off and overnight boarding nights. Bridgette boards them at her house and we feel great knowing he isn't locked up in a cage over night. Overall, the pros for this place are plentiful: reliable, affordable, convenient, my dog LOVES it there, other nice pups to play with, and the list goes on. In terms of cons, I seriousy cannot think of any!! I hope my review has helped. All of the reviews here on Yelp are negative and involve grooming, but believe me when I say that Harlem Doggie Day Spa offers much more!! - Juliana read more

Krishna (my doggie!) and I LOVE this place! In fact, when we're just passing it with no intentions of going in, he runs over to it, runs down the stairs and puts his front paws up on the door, begging to go inside! It's his favourite place to be! Since he's a short haired Chihuahua, he doesn't really need grooming, but he's gone there for daycare several times and has always had a blast. He's come home smelling good and wearing a big blue bowtie :) (And they took some great pictures of him for me too!) I've seen some of the dogs they've groomed and all looked fabulous. Brian, the owner, is as sweet as can be and is always helpful. We're planning on having a free small dog socialization group in their nice backyard on Sundays and we're really looking forward to it. Krishna's favourite thing is playing with other dogs his size. We live only a few blocks away from Harlem Doggie Day Spa, so it's convenient to go to. It's also clean, friendly, and just an overall dog-loving, positive environment. I'd absolutely recommend it to anyone for grooming or day care. They do accept walk-ins for grooming, just don't go too close to closing time because they might be overwhelmed with doggies and unable to take you. Go early. And come to our socialization group on Sundays from 2-4pm. Call them to see what day it's starting. Sometime in late August. It's going to be lots of fun for the dogs and for the dogs' parents! read more

Ok first off I would like to thank Brian again even though I thanked him a bunch of times in person then when I got home I called him and spoke to Mercedes to thank him again. Mercedes is nice ,sweet very polite and patient made me feel like more than just a customer. ok for the review I talked to Brian and decided to give Harlem Doggie Day Spa under new management a second chance Brian was true to his word and more he did a really really great job so did Mercedes. When I came to pick up Tyson my handsome Maltese I was very satisfied. They did a great job only reason I did not give four or five star rating I want to save something for the next time. I really wanted to give four stars but I want to be able to give the fourth or fifth star next time thanks Harlem Doggie Day Spa. I am glad this worked out its close to my home I can walk there in fifteen 20 min. I am glad I am back keep up the good work. I will see you guys around April not sooner cause Tyson when he gets a short cut he gets cold and shakes but maybe I can come around end of January or February to comb and touch him up a bit but no cutting till April I would like that very much again Thanks Brian and you too Mercedes sorry if I spelled any ones name wrong best of luck the rest of this year and the next few years to come. Merry x-mas happy new year and have a safe and healthy holidays read more

I recently took my baby Micko to get a bath and nails trimmed. Now my cat is not always a big fan of getting his nails trim let alone a BATH. I have taken him once to another local pet groomer and he was not having it. He kept spazing out with the groomer after that experience I just gave on him ever going to a groomer again. But he gives me such a hard time to just cut his nails and they were getting out of hand. I have passed by harlem doggie day spa several times, i decided to pop in one day to see if they did cats. The manager was very helpful and didn't look at me like "a weird cat lady" I can be very picky and particular when it come to my baby. That cat is such a spoiled kitty. I gave it another shot and took him here, right off the bat i can tell they were gentle. Usually people grab cats by their skin around their necks, which i hate! So when I saw that that they held him as they removed him from his travel case and didn't grab him by his neck, I had a feeling I was going to be happy with their service, it was just up to micko to behave. And SURPRISE he did, or at least that is what I was told. But his nails were nice and trimmed, he smelled fresh/clean and looked shinny. I would take him again especially since their fee was pretty good. read more

I took my 1yr old maltese/shih tzu Panda to H.D.D.S. on Sunday May 26th for his first grooming session there . Panda's appointment was for 10am, when I arrived the gate was closed . This seemed like the start to a bad experience but about 3 minutes later Brian arrived he had stepped away from the shop briefly before my arrival. During the admission process Brian was very thorough when reviewing Panda's immunization and also read his license registration information . He noticed that all of his shots were up to date but that H.D.D.S. also required a shot by the name of Bordatella . Brian asked me many questions to be sure that he gave Panda the precise cut that I wanted . He also went over the price and services covered under the price . Brian made it clear to me that the entire process would take 3 hours . I left Panda at 10:30am and he was ready by 1:35pm . I'd say that's great only a 5 minute difference . I arrived to the shop a little early and I could here him talking to panda to soothe him as he clipped him . When Panda came out he looked and smelled great and seemed to be very at ease he wasn't running for dear life . That was enough for me to know that I will be taking my baby back to H.D.D.S. again . read more

First and for most they don't even deserved a star, but a piece of dog shit!!!! I thought that this place was going to be best for me since I lived near by. To be honest I would rather pay the 100 bucks that petco charges me. This has been the worst grooming experience ever, that my dog and I have had. Not only does the groomer don't know how to cut hair but neither does not know her breeds. I have a 4mon old morkie with soft hair. All I asked her to do was trim ... TRIM His face like a schnauzer.... She looked at me with a blank face. How in the world u are a groomer and u don't even know what's a schnauzer cut. ???? Stupid. My dog looks like a rat and I hate the way he looks. Don't take your dog to this place. Not only did she fucked up his cut but they told me that he would be ready in 2 hours and half and I had to called. The guy in the front forgot. How u forgot that I left u my pet n u don't call back!!! Idiots literally. So while I am paying the guy tells me is $76 something... Bullshit I was told $70 and never did they ever mention tax. Of course I ended up paying $70 for a review that I would post for them... Here it is a bad one bc ya suck ass big time. So unprofessional read more

I can't recommend HDDS enough. I have been taking my rescue dog, Bey there since we moved to Washington Heights from midtown east about 3 years ago. We could not be happier with the grooming we have received from the amazing and super sweet Juanita. Since Bey's very first grooming, she has made both of us feel like we are VIP clients and that has continued each and very time. We were just there yesterday (Feb 1, 2019) and we received the warmest greeting. Not only does Bey come out looking like a more beautiful version of herself (I'm a little prejudiced), I never have to worry that she will come out with any cuts, scrapes or she'll fear going back. Juanita cares for each and every dog as if they were her own. She's also just the loveliest, kindest person who cares about you and your dog and will remember the little things going on in your life. This little shop is such a gem in the Harlem Heights/Washington Heights neighborhood and Brian Taylor the owner, is a big supporter of the neighborhood/community. He and his small but dedicated staff at HDDS do whatever they can to accommodate you and your pets and it really shows. Please support this great place! read more

We met Juanita when she worked at the grooming salon of a large commercial pet department store chain while standing in line waiting to pay for some items we were purchasing for our fur baby, Lu-Dee. She saw my Lu-Dee and complimented her. I asked a few questions about the grooming services. We made an appointment and it's been a match made in heaven! My Lu-Dee loves Juanita! After her first grooming, Lu-Dee came out so excited like showing us how beautiful she looked. Lu-Dee was 2 at the time. Lu-Dee is now 8 years old and we still come to Juanita. Juanita is the only one I trust with Lu-Dee. Juanita always takes her time to make sure Lu-Dee is sparkling bright and that her nails are done right! We have followed Juanita over the years. Juanita understands Lu-Dee's current medical condition and is very patient with her. I know that if anyone gets an opportunity to meet Juanita and see how their fur baby comes out after that first grooming session with Juanita, you will be just as satisfied and more than happy like we are. My partner and I would not trust anyone with our Lu-Dee but her. Juanita is simply the best!!! read more