Splendid customer service with positive energy attitude. Appreciated the kindness heart Amenread more

When my mom fell and broke her hand while we were on vacation, we looked for just a walk-in urgent…read morecare clinic for her to go to, but found that they were inside the hospitals in England. We had a full day + a travel day left in our trip, so wanted to get it take care of as soon as possible. Unfortunately, St. Thomas was unable to help us due to their absolutely extreme and unacceptable wait times. We arrived around 8 PM and waited in an outdoor but tented queue for about 45 minutes before being checked in to the emergency room. Signage was not very clear, so we really weren't sure we were in the right place until we got to the front of the line. There were people in line with us with all types of absolutely terrible ailments, and a few that looked like they needed to be lying down, or at least sitting, but all wheelchairs were full. When we finally made it inside, a lovely nurse named Elle checked us in. She was fantastic and so helpful and friendly. She took some notes down, and offered medication if needed. We sat for about 20 more minutes before being called to another station where we told another person all the same things, and were sent down the hall to "urgent care" where they warned us it would be a 3-4 hour wait. And there we sat. And sat. And sat for about 3.5 hours - observing only 4 people being called back, having x-rays, and then coming back to the waiting room to sit. They made several announcements over the intercom during our visit asking people not to ask reception for a wait time update as it only hinders their ability to work through the line. I believe we only saw 2 people leave with, what appeared to be, a solution to their injury. After nearly 4 hours and absolutely no end in sight, we decided to call it quits, and try to wait and seek help when we returned to the States. Before we left, the receptionist had us go in and speak to the nurse practitioner on-duty who gave us some tips and a sling. She was lovely as well, and seemed sorry that she wasn't able to help us. I know that England's healthcare system plays a role in the terrible experience that we received here, but we sat in this waiting room for hours in hard plastic chairs (still with plastic walls separating them, by the way, making it impossible to talk to the person next to you), and the water jug was completely empty. The ER waiting room had vending machines, so I ended up going back there at one point to get a drink, but my goodness, they aren't even providing the bare minimum here. My mom was in a lot of pain, but there were people here with all sorts of wounds, waiting all night just for a few stitches. After returning home to the US, my mom was able to visit an urgent care and only wait about 15 minutes to see a doctor. She's all squared away now (or on the way to it, at least) but this is such an extremely terrible way to do things as she was in a lot of pain for days.

I wouldn't normally review a medical centre but I really feel that this one gives outstanding…read moreservice to its patients. For one thing, it's open 'til 8 pm on weeknights and it opens on saturday mornings, meaning you don't have to take time off work to consult a doctor. They also have a service which allows you to book your appointment online, which is handy as the phone is often engaged. Since moving into the area in June, I've always found it easy to get an appointment within a couple of days. The first time, I wanted advice on vaccinations I would need to travel to China and got an appointment that afternoon. I was seen by a lovely nurse who advised me on the vaccines I'd need, worked out the cheapest way for me to get them, and administered them there and then! When I went to consult a doctor, I found him attentive and friendly, which put me at my ease immediately. There's a chemist right next door too, making it easy to get your prescriptions. If you need a doctor in Wandsworth, this is the place to go!

I've been a member here since they opened their doors, and have been very happy with service levels…read morein general. I had a hygienist's appointment with Patriciija this morning and have to recommend her as the most thorough hygienist I have visited in London over the last few years. Keep up the good work.

Care is Excellent. The Care Quality of the Doctors is exemplary…read more The Reception staff are polite, helpful and kind

I'd say Gower Street Practice is pretty acceptable. Although, having no UK-based surgeries with…read morewhich to compare it, I wouldn't necessarily take my word for it. Just sayin'. But if you still want to, by all means read on. The physicians are concerned for you yet hurried and therefore get you in and out of the office in ten minutes. They strike an unusual and slightly unnerving balance between making you feel as if you're just another blip on the radar of the appointment day and as if you're a real person with potentially real medical problems. The front-office staff work efficiently. Since the office is in a primarily student-populated area, the waiting room is full of pamphlets that run the gamut from warnings against chlamydia (you whore) to instructions on how to cook healthily for yourself to stave off the obesity epidemic (booga booga). It's also full of students and the odd pensioner. Conveniently, the office runs walk-in clinics every day for those people who seem to be personally opposed to setting doctor's appointments. Although, if this applies to you, be prepared to wait for a long time. And then to use the toilet during your wait because of the four cups of coffee you had before arriving. And then promptly cut the flesh of your hand open and rip your fingernail off on the toilet lock because it's fidgety and gets stuck while you're trying to lock it whilst fidgeting yourself. And then need to book yourself in to go see the nurse on top of seeing the doctor to get your wound cleaned and bandaged. This is all hypothetical, of course. I can't say I've ever got a same-day appointment like another reviewer, but the option of going to the walk-in clinic is always there. The nurse also conducts walk-in clinic hours for the prescription of contraceptives and the performance of smear tests. But of course the one time I went specifically to get my cervix swabbed she was too busy and made me set an appointment for the following week. I'm not gonna lie; I was pretty pissed about that. Not only did I reserve time in my day to make a special trip to get my vagina probed, but I was turned away-- My vagina, rebuffed; its pride, wounded.

This clinic absolutely deserves 5 stars. Fantastic staff, clean clinic and location in one of…read moreLondons best areas. Have done my full hair removal from this clinic and super happy. Now still going to keep taking facials with fenomenal results. I will strongly recommend this clinic. Thank you Diana for all and of course all the other staff who gave me treatments. Have send some friends to you guys and soon will my daughter start at this place with permanent hair removal. I travel all the way from Norway for this clinic.

I've been going to this clinic for the last 6 months or so and they are fantastic!…read moreThe first consultation I had with them was very thorough and professional - the full process of the lasers were explained and I was able to ask any questions. The lasers themselves are very up to date and the technicians have a very in-depth background. In terms of prices, they are affordable in the sense that you can pay it off in installments. Overall it's a great clinic, I would recommend it to anyone - especially those who feel insecure, undecided or who may have certain medical conditions, like myself. You can book a consultation by either going on their website and asking for a call back or call them directly for any queries. :)

This is an excellent, well established private hospital providing first class medical treatments…read moreand care for both in and out patients. A number of members of my family have utilized the services of this hospital, and they have all found the nursing staff to be very caring, helpful and professional, and the facilities state of the art. There is also a small cafe near to the entrance reception.

Really bad toxic smell coming from the air vents today. I hope it gets sorted soon. Thanks.read more

I have never been to a dentist who took such great care of me. He makes all of his patients feel…read morerelaxed with his gentle touch and his soothing personality.

Thank you Pall Mall made a last minute emergency appointment. Was seen to quickly and made to feel…read morereally welcome. Fantastic Service.

Doctor today is one of those places that make you feel like you are in good hands. Both doctors are…read morehighly experienced and offer great advise. I was sure I needed antibiotics but was explained it was viral and I should rest , within 2 days I was 100% and so happy I was not given pills unnecessarily. I will definitely go back when I am sick again. Very trusting. One of the very rare medical clinics that offer home visits. +

Recently had a very blocked ear which made me fell quite unwell and dizzy. It was on a Saturday and…read moremy own GP was closed and not important enough to go to hospital. I decided to go private and found "Doctor Today" online. I found the service excellent with polite and helpful staff who took their time and didn't rush. For the consultation and syringing of my ears cost £75, a small price to pay to be able to hear again and not feel dizzy

I cannot speak too highly of Same Day Doctor, they were very friendly and accessible. I got my…read moreappointment quickly, with a super Doctor, and it was all dealt with kindly and quickly. Thank you so much. Highly recommended.

I have worked with Dr. Gerlis for decades and his clinical astuteness--his ability to "connect the…read moredots" so that the patient understands the biology of their presenting complaint--is a wonderful gift to any patient. At the same time he builds up a "developing history" of the patient (over years) revealing underlying somatic patterns that are hugely important in making not only differential diagnoses but in providing clinical advice or referral. Knowing that one can email such a person and hear back within an hour (usually it is within 15 minutes) is healing in itself and leads both doctor and patient to come to reasoned and thoughtful decisions during a time that might be stressful. And it is fine that a clinic now offers in person drop in appointments. A model from the 1960's (when drop in's began) which is now revived and renewed in the 21st century. Great stuff.