I called him about a refrigerator problem. He was generous with his time and information. He helped…read moreme through a phone diagnosis of the problem. Very professional and very helpful. I would recommend to anyone.

I contacted Tony's Repair for a problem with my freezer. He was able to "fix it" over the phone!…read more He was very knowledgeable, helpful and polite. We really need this service in our town!

I have used him twice, very efficient ,readily available and explained everything he did. The first…read moretime he installed my gas stove when we built our solid log cabin in Voyager Village in 2020. Stove worked beautifully. The 2nd was most recently when our dryer kicked out the breaker as it was brand new we thought there was a malfunction on part of the dryer. So when the technician came out he found out that the outlet had been wired wrong by our electrician(ABI Electric). Then the electrician who wired it came out and tries to tell me it was a faulty outlet. That was NOT true. The appliance repairman told me he checked the outlet and it should have read 240 but didn't. So now we caught him(ABI) in a bold face lie. Not only was he incompetent but a liar. Thank goodness we have honest people who report the situation as it really is so we can deal with our issues when we need people who do their job and not cover up their mistakes by lying. Folks if you want someone with a short fuse call ABI Electric.

He came right away the next day, and in no time fixed my refrigerator! Wonderful experience! He…read moreexplained everything!

Tom at Better Service is very good at what he does and has competitive pricing. He is punctual and…read moreprompt. Couldn't ask for a better service man.

Tom was Prompt, Competent and Friendly We called at 9:00 AM…read more Prompt callback. Arrived here in Lake County within 2 hours. Purged, recharged and finally injected a sealer in the freezer which is back maintaining the desired -4º temperature. The price was competitive.

My dishwasher was leaking water onto the kitchen floor, so I called this appliance repair service…read moreto identify and repair the problem. Mr. Johnson came out, spent 12-15 minutes looking at the dishwasher and said he couldn't see a problem. He collected a $95 fee for the service call that did nothing to correct the problem. I called another repair service, the technician came out, looked at the washer for 10 minutes, ran a diagnostic on it, and identified the problem, and repaired it. If you're looking to pour money down a hole, call North Shore appliance repair.

From the owner: Fast Courteous Service, Reasonable Rate…read more At North Shore Major Appliance Repair, owner Todd Johnson promises you fast courteous service and reasonable rates. We handle:* Washers and dryers* Refrigerators and freezers* Ovens and ranges* DishwashersServing the Duluth, Two Harbors and North Shore area with satisfaction guaranteed.Call Todd anytime, seven days a week for quick repair to your appliance!

Excellent service. Timely. When we decided to replace the dishwasher he did not charge us for a…read moreservice call.

You're not going to find a better repairman/person in the area. Reasonable, honest, personable and…read moreextremely qualified. I've saved Jeff's contact info in my phone for any future repairs and won't bother going anywhere else. Highly recommend. Appreciate your help, Jeff, you made our summer better this year!

The manager and owner acknowledge their repairman is arrogant and rude. They also have full…read moreknowledge the repairman misdiagnosed my washer, recommending me to purchase a new washer due to $600+ repair. I replaced the common part that caused my issue in 30 minutes for less than $15. No refund of diagnostic charges or apologies. just excuses. The known poor customer service definitely fits this compan.

It's really time for them to close up shop. After giving the repairman $84.95 and told our…read moreLiebherr refrigerator needed a new sensor for the freezer and that would cost $495.00, I never heard back. I called every single day after a couple of weeks and was told they were waiting for tracking on the part. I gave up after 5 weeks, called Liebherr's "after sales service" and was guided thru fixing my freezer, using my cell phone as a camera, amazing! It did not need a sensor. This appliance service is where Johnson Mertz in Duluth sends you. Shame on them!