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    Harold Washington Social Security Center

    2.5 (4 reviews)

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    US Post Office - Nobody on the window again!  Broken self service.  Terrible

    US Post Office

    1.7(308 reviews)
    0.9 miNear North Side

    There was nobody to help me for like 10 minutes. All I needed were two stamps to send my…read morepostcards. I was the only one there for a few minutes and then 2 other people walked in behind me. Once the postal worker got to her station and I got my stamps, she got into a confrontation with the man behind me. He ended up just walking out cursing. During those 10 minutes, you could here shuffling going on in another part of the post office. All of the customers were practically yelling for help, but it took them a minute to get any attention.

    I had a very disappointing experience at this USPS location today while trying to mail an important…read moredocument to Japan. The lady clerk 56 who assisted me was impatient and unhelpful throughout the entire process. When I asked about international shipping options and pricing, she did not explain anything and simply pointed me toward some envelopes. After I figured out which service I needed myself, she handed me the paperwork with no instructions. When I had trouble finding the tiny signature box and politely asked for help, she repeatedly said "it's right there" instead of simply telling me which box to sign. After I finally found it, she remarked, "Wow, finally." What bothered me most was that when the customer satisfaction survey appeared on the payment terminal, she selected "Satisfied" on my behalf before I had a chance to answer. This experience left me feeling unwelcome and frustrated.

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    US Post Office
    US Post Office - Monday morning. Nobody on the window. Kiosk broken.  Terrible service.

    Monday morning. Nobody on the window. Kiosk broken. Terrible service.

    US Post Office

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    Harold Washington Social Security Center - publicservicesgovt - Updated June 2026

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