I have had 3 spinal surgeries over the past 18 years, all at this practice. Up until 2025, my…read moreexperience with this practice was exceptional. However, I went in this year with pain in my lower back that has been increasing over the last year to the point where I cannot always get through a full day. The same symptoms lead to 2 of my 3 surgeries, this is not a new experience. The surgeon talked to me like I was a new patient who has never experienced back pain or surgery before. He basically said "let's get an MRI and go from there". From that appointment it took me 3 weeks to get an MRI. After the MRI (which they estimated at zero cost and then billed me $450) I waited 4 weeks. After 4 weeks I called and they said they had the results, and I could make an appointment to go over them with the surgeon. To her credit, the person I spoke to listened. I told her that I knew it didn't need surgery but that I needed to referred to pain management. She told me that the surgeon noted in my file "not in need of surgical intervention". I asked her if I could go ahead and make an appointment with pain management since that was the case (in the hopes of speeding the process along so that I could make it through the day). My previous experience was that they would refer you to pain management to help with your condition. This time I was told that pain management wasn't an option as they don't prescribe drugs and that my condition wasn't suited to epidural injections. In the years leading up to my previous surgery, their pain management did prescribe strong anti-inflammatory drugs as well as pain medication and anti-neuropathy medication. Apparently that isn't an option. That's it. I have seen the same surgeon 1 - 2 times per year since 2015, and you're not a candidate for surgery, we can't help you. Call your family doctor and see who they can refer you to. I don't know what happened since the last time I visited in 2024, but this is not the same practice. I have recommended this practice (and surgeon) to countless people. He has operated on my mother, my aunt, at least 4 church members, and two of my co-workers. He is an amazing surgeon - but apparently it has come to this: If you don't need surgery, go be someone else's problem until you need surgery. Because of all of the drug addicts, it seems they just don't want to help people who aren't bad enough that they are bedridden. I am disappointed beyond all measure and hope that my family doctor can recommend someone to help me.

My daughter was referred to this office for a neurosurgeon consult for the vagus nerve stimulator…read more She saw Dr. Neelesh Nundkumar. He was very thorough in his explanation of what the surgery would be like. While discussing the risks, he mentioned possible vocal cord damage that has happened in two of the couple hundred of these surgeries he's done. We mentioned that my daughter had had previous vocal cord damage due to a MVC that required long term life support. So to be on the safe side, he referred my daughter to the ENT to have her vocal cords examined to determine if it was her right of best side previously damaged. This was important because the vagus nerve stimulator is lot in the left side. So if the prior damage to her vocal cords were on the right side then we couldn't risk damaging the left side as it may leave her without a voice and possible requiring a trach. All of that to say... I am grateful that he was so thorough and erred on the side of caution. He was very pleasant and thorough at the hospital the day of surgery. He made sure I had any questions answered, made sure to speak with me once surgery was over, etc. The follow up appointment was quick and easy due to no complications. Very pleased with this provider and office. In addition to the exceptional care, the office is very spacious, well lit and clean.

after surgery he let me suffer for months, traumatizing pain....dismissed ignored by his arrogance…read moreonly to find I have spine infection. he didn't care if I lived or died

I came under the care of Dr. Cram for the simple reason that two Duke doctors were more focused on…read moregiving me steroid injections and Physical Therapy without really solving my L #4 and L #5 problems of crushed disc and heavy stenosis. I had been in severe pain for 10 years and finally found Dr. Cram through a referral through a podiatrist inn Eden, NC. I had much more confidence in a Moses Cone surgeon than UNC or Duke. We met in his friendly and efficient office 3 times, had a current MRI done and my cardiologist, GP and endocrinologist did some testing and gave me the green light for surgery. Dr. Cram had a final meeting with me, discussed the chances of a successful procedure (there was a 85% chance the surgery would be effective) and I figured the pain I was living with wasn't really any kind of life so I agreed and surgery was 6 weeks ago. He cleaned out my arthritis and installed titanium hardware to secure the plates in place. The area was then packed with a bone-growing organic mass and closed back up. I was also told to be very careful about bending and putting extra strain on the fusion. That was 7 weeks ago and I've been back once and he x-rayed my back and it was healing extremely well. I was told to try and get up to a hall-mile a day on a track and my muscle-tone would return to my legs wgixh had been basically unused for 2-3 years. I am no stranger to surgery and to say I wasn't apprehensive about going under again would be untrue. But, when I can sleep through the night, roll out of bed with no pain and look forward to exercising instead of loathing it, I'd say it was worth it. Dr. Cram's staff is fantastic: friendly, attentive and keeps the patient load moving. It's so nice to have my life back. Thank you. What a great Christmas present.

Every time I've had to visit they are nice, quick and efficient. I've had to have in office…read moreprocedures and they were very informative about after care and setting me up for the next visit.

Dr Hyatt is the best. Efficient and quick. I had been in so much pain so long and be diagnosed me…read morequick and gave me Injections into my heels and a boot to wear during sleep and sent me to physical therapy. By 2 days I was mostly pain relieved. Now 2 weeks later I am still mostly pain free.

I am highly satisfied about my experience with Dr. Shadduck and EmergeOrtho!…read more Six weeks ago Dr. Shadduck operated on me to repair a small hernia on the right side of my lower abdomen, called an inguinal hernia. About 15 years ago I had a similar hernia repair on the left lower abdomen (which was done at UNC) and therefore I have some comparative experience. Before choosing Dr. Shadduck I also saw another surgeon (at one of the big medical facilities) for an opinion. Below I'll go through the numerous things that I liked about Dr. Shadduck and EmergOrtho: 1) Getting an appointment for an initial assessment was straightforward and easy. I really liked not having to navigate a big institutional medical organization (i.e. - UNC & Duke) when calling on the phone. 2) Going to this initial appointment with Dr. Shadduck was again much easier at the EmergeOrtho location than the huge parking decks at UNC/Duke. When I arrived on time, the receptionists were great . . very friendly and efficient. The waiting area was not crowded and I only had a short wait before getting into the exam room. 3) Compared to the first surgeon I had seen for an assessment I found Dr. Shadduck was MUCH more through in his exam. The first surgeon I saw appeared to only take a superficial look at the hernia and they also had a student doctor in the room watching. By contrast, Dr. Shadduck took a good deal of time to assess the hernia both with me standing and also lying down (not done by the first surgeon). I feel like he really did a very complete assessment of my condition. 4) He said that my hernia was small and it was not necessary that it be repaired at this time, however after learning that I spend about half of each year on a boat in remote regions of the Bahamas, he thought that this tipped the scales in favor of having the procedure . . . but he was not insistent or pushy with his opinion. 5) Something that I found quite remarkable when getting assessed by Dr. Shadduck was how exceedingly patient he was in explaining everything about the possible surgery and then gave me all the time I needed to ask questions. I find it rather rare when a physician is such a good listener. 6) Scheduling for the surgery was easy and it was performed at a 'hospital' right across the street from EmergeOrtho called "North Carolina Specialty Hospital". 7) The process of having the surgery went smoothly and I felt like all the staff (nurses, anesthesiologist, etc.) were excellent and everything went according to plan. 8) My recovery process seemed easier than the same surgery I had ~ 16 years prior. I was offered a prescription for opioid type pain relievers but ended up not needing them (Advil worked fine). 9) Two weeks post surgery I came back to see Dr Shadduck for a follow-up and everything was healing up as expected. Again, he was great in talking with me and answering all my questions. My only small complaint is that I had a fairly long wait to be seen (20 minutes waiting room & 35 exam room) but this is small potatoes relative to my overall experience. In summary, if you think you may need the kind of surgery that Dr. Shadduck offers I can HIGHLY recommend choosing him as your surgeon!

Dr Shamly Dhiman performed surgery on my daughter's face for a basal cell carcinoma. We were not…read moreable to use a dermatologist because my daughter is mentally handicapped and needed to be put under for the procedure. The dermatologist said that I would need a general surgeon to do surgery and referred us to Surgical Specialists of Charlotte. I would not recommend Dr. Dhiman for surgery on the face. The area that was removed was under her right eye. Dr. Dhiman only used 4 surface level stitches to close the incision. There were no stitches used that dissolved in order to keep the incision from coming apart. When the stitches were removed a week after the surgery, the incision completely opened up leaving an ugly hole in her face. The after care instructions were not correct for surgery on the face. She told me just to use iodine and keep it dry. The dermatologist told me to use Vaseline to keep it moist. The iodine burned so badly because it was an open wound. I was only able to use it once. I'm not sure why her instructions were completely different from what information that I was told by others who had had the same surgery and by the dermatologist. There was no follow up appointment even though the incision opened up. I asked if they wanted me to bring her in and they said it wasn't necessary. Her primary care physician is the one who removed the stitches due to the bad weather when it snowed. We couldn't get to the office due to the weather and the weekend. We didn't want to wait until the next week because the longer the stitches stay in the face the more scarring there can be. As of now, the scar on her face is very obvious. The dermatologist said that she would most likely need plastic surgery in order to smooth it out. Given that she would have to be put under for that, we won't be having that done. Dr. Dhiman was a nice lady and she was very kind at the pre op appointments. I just would not recommend her for this type of surgery. Also, while she was under anesthesia, they drew blood to run some tests on her. Whoever did the blood draw, stuck her arm and hand five times and left her arm badly bruised. That took about weeks before the pain in her arm was better. I know that it wasn't a problem with her veins because I saw them put the IV in her other arm with no issues before the surgery.

I went in to see one of their doctors in January. He's told me that I would need surgery and it…read morewould be scheduled by the end of the week. I have yet to have a phone call from this establishment and I have called the surgery scheduler who comes up with excuses why she can't get me on the schedule. She's busy she's rearranging the Dr. schedule, she's overbooked and having to rework everything. It does not take three months to schedule somebody. Maybe they need a new scheduler??