This used to be a great place to go for dental care when the former owner Sven Erickson, DDS was…read morethere. Unfortunately now it's a whole different story. The new owner, is efficient but not very people friendly. The previous office staff was knowledgeable in billing, insurance and taking care of the patient's financial responsibility. Now, they are not only charging more for almost every service, but the billing and insurance is a complete mess. We needed to change our dental insurance company and called to make sure Modern would take what we were considering. They said absolutely 'yes', so we signed up. After routine cleanings, and xrays for me, we received a bill for nearly $600. as our payable. When I asked about it they said they were not actually 'in network' for the insurance company. I explained we made our choice base on making sure with them it was a company they worked with before we signed up ... to no avail. It fell on deaf ears - when it comes to the new owner Andrea the priority is the money, not doing the right thing by her patients. Save your self time and grief and go elsewhere. We have found another 5 star dentist in the area that whose staff are excellent, friendly, took our insurance information first so we are not being charged unfairly. The new Modern is in business only to make money, and not what the old Modern was all about - namely taking care of their patients in all aspects. If you look at the reviews you will notice that most of the good ones are from the past, and the newer reviews are like mine - they are overcharging both the insurance companies and their patients. Maybe it's just a sign of the times - money is the major priority and taking care of people is a distant thought. But please be aware there are alternatives out there who still do the right thing by their patients - this outfit is not one of them!

Dr Andrea & her staff are so friendly and nice. Dr. Andrea is so fast and efficient in her work…read more The office staff are very wonderful as well.

I had a recent experience with another Ortho (Harrington Orthodontics) which is local to me. That…read moreexperience was less than stellar - frankly less than anyone should have to endure from a medical professional. I made the decision which was both time consuming and financially impactful to switch Orthodontists 6 months into treatment with the other said office (the investment financially would not be refunded, as well as time being that their office is very close to me and Dr. Thomas is a 20 min drive each way). Even my first consult with Dr. Thomas made me feel at ease with his office. He was both kind and empathetic to the situation I was coming from. I had a long road ahead and seeing the difference from office to office I now know what great hands I am in. We removed the braces from the previous office, allowed my teeth to stabilize and then started completely over. Dr. Thomas takes his time and really puts all that he has into his patients and ensuring their smile and end goals are clear and articulated in a way that I could understand. Now, being well into my treatment with this office I couldn't recommend them more. I feel informed, respected and know this is the type of experience everyone should have - especially when it comes to something as important as your smile!! HIGHLY RECOMMEND!!

I was a Dental Assistant while doctor Thomas went through his graduate degree and can attest to his…read morecomplete dedication and conscious detail of care for his patients beyond expectations required ! He was an absolute joy to assist and admired standing out as one of the very best of all I have worked with at my 30 years of experience at UB School of Dental Medicine ! Also he found such joy in the Christmas holiday starting his Christmas music even before the Thanksgiving holiday ! Miss you Nate

I've been a patient of Dr. Won for about ten years now but he's been my 4 children's family dentist…read morefrom before that. I can confidently say that he is the most experienced, skilled, gentle, courteous and efficient dentist I've ever seen, and I've been through many dentists. The staff is always friendly and accommodating to my schedule. If it were possible to give more than 5 stars I would. He is a hidden gem in St. Joseph!

I have been a patient of Dr. Won's for over 5 years. I am 78 years old. I am very satisfied with…read morehis service. I had a root canal that was very successful thanks to his help, referral, and attention. I have never had a bad experience or pain from his service. I would highly recommend him to others based on my care through him over the years. Betty B

I had a chip in my front tooth. I called Lakeshore Family Dental and they got me in to see Dr. Luz…read more in 3 days as a new patient. The staff is very friendly and knowledgeable. I thought my first boos visit would be only a consultation. However, they had time in her schedule to repair it then! Dr. Luz is amazing at cosmetic repair! My front teeth look so much better. This is the place to go for all your dental needs!!! Erin P.

Dr. Bargren and Dr. Luz have made my dental experiences much more enjoyable than my past dental…read moreexperiences. Not only do they do great work, but they are honest and gave me choices for my treatment in regards to financial options while also making sure I have the best care. Their front desk is thorough, friendly, and answered all my questions. I'd refer them to all my friends and family.

The entire staff was so a welcoming and nice. Everyone made me feel comfortable and at ease. Going…read moreto the dentist can be stressful and overwhelming but Dr. Grider was very upbeat and honest with me about the health of my mouth and gave me some great advice when talking about the next steps in my dental health plan. She made me feel like we were just two people talking about teeth. Very happy with my care and happy to know that my family will be in such caring hands! Kristin M.

Been going here for a year now and I haven't 1 good experience. Dentist is always late and…read moreinconsiderate and not helpful at all so my wife and I started looking at finding another family dentist so we found one and they requested dental records so we requested our dental records from St Joseph Dentistry and not only did they send them over the records but they canceled my whole families cleaning appointments without letting us know. I called and receptionist and she was very rude and said she was contacted awhile back and was told to cancel the appointments which did not happen. Not surprised tho. The business is a money maker with little to no customer appreciation and as the customer I've always felt like an inconvenience. 0 stars. By the looks of the reviews I'm not the only one that has had issues here. Charles thank you for the quick response but that is just a professional way of telling me to pound salt the same way your receptionist did when I called your office with concerns and to try and resolve the issue. Thanks for the abandonment of care for me and my family. Thank you, Come to find out this is just an automated response. Thanks for the sincerity Charles.

Dr. Guyer and his staff are AMAZING.. I got my braces in 2011 and its going really great. I've…read morealready recommended him to everyone I know and you can look at my Teeth to see what a great job he's done.

Thanks to you good Yelpers, I was able to find Dr. Miller's office late last year. Many dental…read moreprocedures later, I'm caught up on my dental work and no longer anxious about going to the dentist's. Dr. Miller and his staff are so friendly and fun. I knew coming in that I had a LOT of work to be done, and was so relieved that Dr. Miller wasn't tsk-tsking me about not going in sooner. He just told me about the extent of the damage, and discussed the work that needed to be done without any shaming or judgment. Another great thing about his office is that he's very willing to work with your schedule (he was about to schedule me for an appointment during his lunch time!). One thing that needs some updating is his billing system though because it's very confusing to understand. I'll make a payment at the office, but then I'd get a bill to my house. When I brought the bill into the office to pay, the receptionist said that I should wait "until the end" to settle the account. What does that even mean? If I didn't need to pay, why was I billed? Oh, well. It's a small matter given how awesome everything else is.

First off, Dr. Miller is a stellar Dentist. That said, as a long time patient I contacted his…read moreoffice with an emergency and was told they were booked until the end of that day, some 6.5 hours later. I offered to come sit in the waiting room hoping they could find 5 minutes between appointments to take a look. But sadly the staff would not help me short of making an appointment for the end of that day. I went right to Aspen Dental in Benton Harbor, they did not know me but had me in a chair within 20 minutes of walking in the door. Aspen took immediate action and probably saved my life. I still ended up being hospitalized for 4 days and according to the doctors, my dental emergency that would have killed me was likely a result of recent work I had done at Dr. Millers office.

At 30 I just had my first cavity. I gotta say, after this experience I might just stop brushing all…read moretogether! I didn't even feel the shot. I have been coming here since I was little and Dr Neal always took care of me. Dr Thomas has been fantastic since he joined the team and later took over the office. I now live 10 hours away, but I always stop in for a cleaning and checkup when I am in town. Thank you BFD!

Dr, Ryan Thomas is a lovely and kind person!!! On a holiday weekend he took time to cement in a…read moretemporary that fell out even though he was not the dentist who initially installed the dental work. He was thorough and kind as well as an excellent dentist. I would highly recommend him.