I went there to buy coils. I told, I guess the guy that was there. I just needed the coils. The one…read moreI had in my vaporizer was only 1 hour old, and he tore my vaporizer apart and took it upon himself to put one in. I told him 5 times to stop and he just did what he wanted. He could barely speak english so i should have known better. I will never patronize that place again. It's a shame one of the best if not the best stores in the butler area went from highly recommended by me to me wanting them out of business.

I like this place, very knowledgeable. I had a few questions that new vape shop could answer except…read morethis place. They were able to give me my answer. We will definitely be going back.

The new store is beautiful. The service of Cloud 9 is well known and now Cloud 8 has the same…read moreamazing customer service. This store has the biggest selection around under one roof. Everything you need is here and the price and value can't be beat.

Great prices friendly staff that has no problem helping and offering suggestions. Only place i shop.read more

Jeremiah Very nice to work with. Answered and Explained all my questions…read more Stop in !!!

Good service. Owner is patient and explains everything patiently. Nice staff as well.read more

Ali was the best at helping my friend and I decide what flavor/brand to purchase. We were in the…read morearea and stopped by the closest vape shop. Definitely make sure to stop by here for your needs. Thanks Ali!!!

Process is terrible. Don't know who made this business plan where people have to stand outside in…read morethe freezing cold to wait to come in the facility. And then once in, it doesn't matter if u are deer online or not you still have to wait and stand behind the person who didn't and has decided to come buy 2 months worth. And they never have enough staff and are super slow. Sorry I don't want to have a conversation with you, give me my stuff so I can go!! I only go here bc it's the closest to my house.

they don't answer the phone when you call for question. The automated teller will never give you…read more and when it does, it just rings and rings and rings. I was ringing for 45 minutes and no one answered it's ridiculous. They're horrible when it comes to their phones and I've been coming to them for years, so I'm highly pissed about . It's upsetting that somebody doesn't know how to answer a telephone!

The selection is great but very over priced one of the employees can be very rude and demeaning…read moreabout a charge on my receipt that I decided to put back ($10 can of butane) but didn't notice till later and showed him the short guy was extremely rude to me!!! The other employees are super though I'll probably go to East Coast vapes in Cranberry now after that.

I visited this store twice. The staff was very inviting both times. I don't know much about the…read morewhole "vape scene " but the employees were very helpful and not pushy, which I'm alway afraid of. They were honest about some products that don't hold up and I appreciated that. I'd go back if I were in the market.

If i could give this 0 stars i would I went to this smoke…read moreshop to buy something not to be profiled, for someone who can barely speak english which im assuming is the owner of the smoke shop you should see my ID before you tell me how old i am.

I grew up here for decades and am back visiting family for the holidays. I have never been so…read moreoffended by someone in my own town. We walked in there and what I'm assuming is the owner scoffed at me and my partner and asked for my ID which I gave him and he looked at it like it's fake (I live in Arizona now)...ok....he then looked at my partner and laughed And said he isnt even 19.....he's actually well into his 20's...talking to us like we weren't even worthy of being in his dumb ass shop. I travel back often to see family and will literally never spend any money here. Don't go here if you want to be profiled incorrectly and made to feel like shit. We went down to the Vape Lab in downtown Kittanning and they were so very nice in there and completely redeemed smoke shops for me in Kittanning. If you want to give someone worthy of your business any money go to The Vape Lab.

Very knowledgable. Very friendly. A Must for NEW Vape user to come in and feel free to ask…read morequestions. They were answered beyond accuracy. Cleanliness was outstanding. Walked in and didnt get "confused". Only thing I like to see more of is literature on vaping. Most walk in and want to ask 1k questions and it is almost not fair for the single employee. I also recommend a better Street sign. The sign points to a building other than the one it is in. So, when u turn in look for the sign next to the door.

Great products, knowledgeable staff. The lady working the store did everything she could to make…read moresure I got the right device and juice for my needs. Need a new vape or juice, this is the place to go.