Excellent treatment in a luxury feeling salon. Cannot fault the service and treatmentread more

Thoroughly enjoyed my chocolate massage the day before my wedding, a proper treat!!read more

Karen came to my hotel and gave me one of the best massages I have ever had. She was professional,…read moreprepared and had a great calmness about her that added to the relaxing experience. I highly recommend her service!

My experience with Create Your Beauty was very ugly. Last…read moremonth I attended an electrolyses session from a course of 6 treatments with Hayley, and although she was a very nice girl I was very disappointed that she missed some hairs on an already treated follicle. That meant more sessions and spending more money to treat follicles which was supposed to be treated the first time. Therefore, I asked for another therapist to take her place and asked to see the salons accreditation for the electrolyses treatments that they were offering. I received an email from the manager, Colin Solomon in which he explained to me that they are spending thousands upon thousands on paying for professional training for their therapists and that he doesn't see the need of special electrolyses accreditation. Now, the thing with electrolyses is that if the therapist hasn't have enough experience and the right training for this type of treatment, to know how to insert the needle into the right angle, there maybe be danger of infection, scarring or bruising (done by a bad insertion into the follicle causing a blood vessel to be broken) thing that happened to me after i asked to be treated by another therapist called Sarah working at their salon. After the penultimate session of electrolyses I saw the bruise on my right underarm, and I sent them an email with a picture for proof and asked for a refund on my last two sessions. Two days had past and I hadn't received any reply back. After two days of waiting I called to the salon and spoke with an employee that told me my situation is under review as has been escalated to the manager.I told them that this is not the way they should treat their clients and that if they don't give a resolution till the end of the week I will escalate the complain to the ombudsman and any other authority that deals with this kind of issues. I am now waiting for their reply, but I will urge everyone who is thinking to start electrolyses treatments to avoid Create Your Beauty as they don't have accreditation specifically on these type of hair removal method. I would urge people to look for accredited electrologists trained only in this method of permanent hair removal, as there is danger of loosing your money, time and scaring your area of treatment (whatever that is) for life.

I cannot speak highly enough of Create Your Beauty- Jo and Colin were incredibly welcoming, right…read morefrom the start. Whilst I was getting set up for my massage, Jo was kind enough to show me their floatation room and tell me more about the experience. It looks fantastic, and much large than I imagined- certainly one for next time! I was taken through to the treatment room and it is clear that they have really spent time finishing the salon to a high standard, considering the small details to make the experience as special as possible. A small flower on the massage table, large warm fluffy towels and a basket for your clothes and belongings. Colin made sure that I was comfortable, asked if I wanted to concentrate on any areas and started my deep tissue massage. It. Was. Incredible. I had initially booked the massage as a treat after a long week as I suffer from neck and back ache from sitting poorly at a desk all day. However, he manage to find and attend to knots and pressure points all over my body that I didn't even realise I had! An absolutely fantastic massage, with just the right amount of pressure. Next came an unexpected treat as I was asked if I'd like to use their sauna. I was unprepared for this little complimentary extra, but I needn't have worried as they provided me with a towel sarong, another huge fluffy towel and showed me through to the sauna room. After a relaxing sauna in the private room I headed for a shower with their sumptuous shower products. I would really recommend taking advantage of this extra benefit to extend the relaxation of your trip, made me feel like I was having a little spa day! All in all a fantastic experience that offered incredible value, highly recommended!

Everything great and perfect friendly and sweet supportive helpful…read more Reasonable Helpful and friendly

My sister and I went to visit this lounge and we got these AMAZING pedicures and manicures, the…read morelady was so polite and professional and everything went well! It was such a luxurious day, and we both enjoyed being pampered. It was cheap, but professional, the results were at such a high standard of beautiful quality. We plan on going again this summer, it helped our confidence. The Hemel Hempstead Lounge was probably one of the best beauty therapy we have ever been treated with!

Amazing! But be warned if you haven't had a Thai massage before, they can be a full-on experience…read more It is a whole body massage that can sometimes have a bit of pain, but for me the results speak for themselves. If you find it too painful, tell the therapist they listen and adjust appropriately. The philosophy is to relax your whole body and it will heal itself. Their english is often quite basic but I regularly see the same people there and I can say that they are talented people. Go there :-) You'll feel fantastic :-)

This place has the best head massage in London. I go every month to have a head and meck massage…read more It is about 15 pounds for 30 minutes. It is very relaxing and comforting. They have other massages as well like a full body massage or sports massage. All their therapists are trained and can help advise you on the different kinds of massages they have. At the end of it, you feel like a new person. I felt so relaxed and energised. It jusr feels great.

Great pressure and great knowledge. I went into the massage not knowing what to expect. Admittedly…read moreit was stronger then I am used to but I felt fantastic afterwards. He said he can do spa type massages as well but felt this was the type of massage that I needed. I have to agree! Highly recommend to anyone looking for a professional sports massage!

Just had the best back massage ever at this one to one therapy centre. Was so relaxing and I left…read morefeeling refreshed and amazing. I can whole heartily recommend this therapist and treatment. Karoma also offers facials, body wraps and reflexology, I hooked and wondering with to choose next!!

Great massage, sorted my aching back where many have failed. Very friendly staff. I have been…read moretrying to find somewhere like this for a long time, thank you.