I have been blessed and happy on having a working relationship with Karen. I needed help in…read moregetting my parents house ready to sell. She worked with me, my contractor, inspectors and stager, to get this beautiful family home ready for the market. Karen is thorough is transparent with everything she does, communicates effectively and is truly an advocate for the seller. In todays market with all of the uncertainty with housing interest rates and the global economy, it's reassuring to have such a positive and enthusiastic realtor. KUDOS to Karen, you are my rock star!

Worked with Karen getting our apartment last year and she was great UNTIL we were moving out and…read morehave been in communication with her about doing an inspection of our space for three weeks, she THEN informs us that she is not our property manager and will not get involved?? Sorry, you've been answering my emails for the past month to only say you're not involved? My only conclusion is they want to keep your deposit. Do not trust.

Rachel Swann and her team helped us sell our Noe Valley Victorian for well above asking under a…read moretime crunch, as we had already purchased another home. We vetted several Noe Valley realtors and chose Rachel because of her professionalism, knowledge, "can do it - get it done now" attitude and strong work ethic. She and her team were exceptional in every way - responsiveness, getting our home ready and staged for sale, marketing and negotiating until the early hours to close the deal. She makes excellent recommendations regarding home prep and has the contractors on "speed dial" to start work immediately. We just can't say enough about Rachel Swann and her team! We highly reommend using the Swann Group for the sale of your home. Thank you Rachel!​

Seriously, people. I have never seen a professional service provider with all 5 stars, until now…read more But I am not at all surprised that Rachel is the first I've seen. My husband and I have moved multiple times and worked with many realtors. We have never worked with someone like Rachel. We are so thankful that our friends referred her to us. I was skeptical at first that someone could really be so great - after all, what real value to agents add nowadays given the age of the internet? (So I thought...) You tell her your tastes one time and she gets it. We were in the market for a home needing TLC and she was spot on with a number of places she showed us. She also was more than willing to work on deals that were complicated (probate, estate sales) and that would take more of her time/energy. If we sent her an inquiry about a place we saw on Redfin, she would respond quickly with details on why/why not it was a place to see. Even when we were unavailable to see a place, she would go check it out on our behalf. No bringing you to see homes that don't make sense. You don't have to ASK her to get info on a house from the selling agent, she does it automatically. And she gets every last detail, including multiple reports that underwriters need nowadays. She will be honest with you about if a house is over/under/fairly valued. You don't have to worry about her showing houses only at the top of your budget. Or fighting to get you the best selling price, even if it is only $5k difference (or a better toilet when the seller has to install one! HA!). She also doesn't sit on her hands when things, procedurally, get hung up - she gets on the phone to figure out a solution even if the other end isn't playing nice. Even more, Rachel really pampers her clients even after the close. She continues to check in and see if she can be helpful with anything as we go through our reno. There are so many other examples I could give for why Rachel is just an awesome human being in addition to an incredible professional. We. Love. Rachel. You will too.

My experience with Judy was (regrettably) TERRIBLE, echoing what other reviews here have mentioned…read more If you know her, you know Judy is 100% shrewd, which is useful sometimes in an agent. But it's a different story when the shrewdness is driven by self-interest and accompanied by blatant deception and manipulations (how is she still practicing?). As her client, I expected honest candid transparency (since it is MY property), and hard work from her. I got neither. This is the third house I've sold in the Peninsula, so I'm no newbie to the process. But my god, I should have listened to the "warnings" I heard from others in the community. In the end, I picked her because I felt her shrewdness would help me get a better price. I was wrong and 100% regret choosing her. I knew I was taking a risk, and I have learned my lesson. Honesty matters in an agent-client relationship. I don't care if she finds a way to inflict revenge on me for writing this review. I feel it's a public duty to share my experience of someone who performs their job unethically. I didn't share this feedback directly with her because I knew she would feed me more lies to cover up what she did. She knows what she did. And she probably feels like she got away with it successfully. How many times will this happen before more clients speak up? It's absurd. For the amount of money I put her in her hands, I expected fairness, honesty and decency.

Judy just sold our home for us and we are over the moon!…read more I'm a working mom with 2 very young kids and felt like this would be an overwhelming project. She and her team helped make the whole process manageable by recommending great people and providing actionable checklists. I felt like I had a great advocate in my corner the whole time. Best yet, Judy had a strong vision as well as an adaptable and prescient strategy. The house is absolutely beautiful and there were some definite strengths, but it also had its challenges. She presented the house in the best light and found the exact right buyers for us. She and her team have such extensive knowledge of the area, the processes, marketing, but most importantly, they really understand human nature. She should teach classes at business school! We really hope we can work with her again.

Karin was wonderful to work with - not pushy. She knows the Bar Area market and guided us through…read morethis very difficult and emotional time of buying a first home. I highly recommend her. Thanks. Alicia & Nelson

We recently sold our home in San Bruno and selected Karin as our agent. She met with us several…read moremonths before we put our house on the market and provided useful information that got us started and helped us plan which tasks needed to be completed and when. When it got closer to our list date we met several times and she always provided sound advice, was available, responsive, helpful, informative, thorough, patient, fair and professional. She did not have us perform any work on the house that she didn't think would provide a good return for us on the sale price. We were thankful for this because the entire process is a lot of work and she made it easy for us while still getting us top dollar for our home. We had 16 offers in the end and her marketing and negotiating skills helped us get well over our list price. She remained available to us for questions after the sale and was as responsive and informative afterward as she was before. We would work with Karin again in a heartbeat if we'd stayed in the area. I cannot speak highly enough of her and would recommend her to anyone without hesitation. She also referred us to great mortgage broker for the purchase of our new home and we got a great loan!

Anna helped us sell our home in Berkeley this spring. She is an exceptional professional--…read morethorough, detail-oriented, ethical and warm. We moved abroad just before putting the house on the market and Anna and her team handled all of the details related to preparing the home for sale. We always felt we were in good hands as she guided us through the process. I am very grateful for the high quality representation she offered and we were very happy with the outcome of the sale.

Anna helped us sell our home in Berkeley in Fall 25 and we cannot recommend her more. This was our…read morefirst time selling a home, and we had to do the entire transaction while abroad. We placed all of our trust in Anna, and it paid off. From the beginning it was clear that her top priority was getting us the best deal while making sure we felt supported. She never let us stress. She took care of every detail, and her team handled everything from touch ups to staging to closing with total professionalism. Anna also did an excellent job setting expectations around price. She gave a clear and honest assessment of the market and kept us updated as we approached our listing date. Once our home went live, she was a powerhouse. She drove visibility, brought in serious buyers, and guided us through final negotiations with multiple strong offers. We reached our dream price, and a new family found their dream home. Do not look any further. Anna is the one you want.

Being first time home buyers in the Bay Area can be extremely intimidating and discouraging as most…read moreknow it's a crazy market. Our excitement was quickly shifted to feeling overwhelmed. That's until we met Crystal. We were referred to Crystal by a friend really early on in our home buying process and I'm glad we were. We didn't know where to start! Crystal provided her time, guidance and experience to set us on the right path to get things moving. She is very knowledgeable and broke things down for us in steps to make the process feel more approachable and achievable. She kept herself available throughout the loan application process to answer any questions we had since we were brand new to it. This was all before we even started looking for a house! Once we got all our ducks in a row, we were ready to venture out into the hunger games of home buying, Crystal first off tried to get a sense of what we were looking for and our potential price range and location. We were primarily looking for a place on the Penninsula, but we were open to the East Bay. We definitely didn't make it easy for her as we weren't the most decisive. Still she managed to set up a bunch of showings very quickly on days and times that suited us (along with being in COVID appointment only times). After a few showings she seemed to really start to pick up on what we liked and what we were going for (I think before we even did!). Soon we were making offers. Crystal never made us feel pressured to go beyond what we were comfortable with, but she also will tell you what the she feels a strong offer would be. She also reviewed disclosures and told us what her thoughts were with each house we were interested in. I have to say we probably bought during the hottest time of the market and our overbids were sometimes getting obliterated. Still she kept us confident and stuck with us. She eventually had us take a look at a house that I thought we could never get due to price and location, but she felt it was worth a shot and it checked off a lot of things we were looking for. We loved it, made an offer and amazingly got accepted! She helped us get inspectors and also went over each form during the closing process to make sure we knew what was being signed. I don't think we could have done it without Crystal. We did meet some other agents prior to her and along the way, randomly, and they were just too pitchy, aggressive and some arrogant! Crystal is professional, knowledgeable, timely, but also down to earth. We always felt like a priority to her and she never requested any commitment from us. I'm glad we had her through this huge milestone to guide us through this daunting process and even happier that we made a great friend along the way. HIGHLY RECOMMEND Crystal Shetaya to be your real estate agent!

My experience with Crystal has come full circle after she successfully sold my home in San…read moreFrancisco, 5 years after she helped me purchase it. Crystal is one of the hardest working people I know. She adds grit, perseverance, and partnership. From the moment I entertained selling my home, Crystal was immediately present and available to answer any and all questions I had. As this was my first home selling experience, she would walk me through each step, explain, and ensure I made sound decisions. Even if she did not have all the answers (IE San Francisco ordinances and requirements), she took it on herself to find the answer and ensure a prompt follow-up. Before listing, Crystal leveraged her expertise and network to ensure the home looked top-quality. From simple repairs to repainting, and staging, I could rely on and trust Crystal to handle the entire process on time and within budget. Once listed, Crystal would provide daily updates on the process. Her communication was stellar. Crystal was also very data oriented, using metrics to make an informed decision. I really appreciate this approach as the area I was selling in had very few comps making it difficult to price. She would dig up the data and present it to me. Despite interviewing multiple agents, many of them from well-known and big name brands, I knew I wanted to support Crystal because I could trust her to keep my best interest in mind. My home sold well over list which I attribute a great deal to Crystal. Crystal is not only a great agent, but a fantastic person. I would highly recommend her.

When I started looking into buying my first home (Alexa, what are capital gains taxes?), I found…read moreLiz through Redfin and Zillow on accident after a realtor my aunt knows didn't respond, which turned out to be lucky for me. Liz had my best interests at heart, asking the right questions that I didn't know needed to be asked. She's an amazing communicator and human who was responsive to my text messages and emails (and phone calls), knowledgeable about the San Francisco homebuying scene, friendly, and warm, going out of her way to visit homes for me, take video and pictures, find different listings, and more. I'll never forget looking at a second floor unit with her and wondering, "will people be able to see in from the street?" So she took me outside and we walked around multiple sides and up a hill to determine that yes, people could definitely see into the living room from different angles on the hill. I would recommend Liz to anyone I know in San Francisco who is looking to buy a home!

We have worked with Melanie and her clients on a few transactions over the past two years. We find…read moreMelanie to be an extremely hard working real estate agent who is clearly dedicated to her clients. She is extremely responsive, friendly, and overall very professional. We would recommend her to anyone looking to buy in the Bay Area

We started working with Melanie when we were trying to decide if we could afford to sell our home…read morefrom out of the area and buy in Marin. It took us a couple of months to even decide if we could move, but Melanie kept working with us and let us make our own decisions. By the time we started looking in earnest for a replacement home, she knew us pretty well and showed us appropriate homes that fit our tastes. Throughout the whole experience, she was available, up-beat, and well-informed about our situation and the tight market. When we finally found the home we wanted, she helped us keep our eyes on the big picture and she got the job done and the purchase completed. She has good support from her broker, Cliff Perotti, who also gave us some valuable advice.