closed early with asshole Guard. Came ing about 20 mins before closed. even when i said online and when i closed said 10pm but the guard sand were closed All asshole like. i been coming here since it opened. looks like im never coming back again. they are way over priced an half of there staff dont know what they are talking about. Everyone is better off growing your own i Do. Only reason i came in was for some Vape for my road trip. DONT COME HERE ITS 30% TAX ON TOP OF UR PRICE read more

They close at 9:40 not 10, nuff said, came after a long day of work to pick up my online order, they wouldn't let me pick up my order when o ordered at 9:10 btw... came at 9:43 they wouldn't let me in to get my stuff on top of that now I've basically lost a 25% coupon on Weedmaps due to that.... we live in California 20 dollar bills don't grow on trees. And btw I live a half hour away it's not a 5 minute drive read more

They had 35% off carts today so my half gram pod came out to be just under $20. Love the deals and I liked that they all said welcome when I came in. The parking lot is horrible that's why I took off a star, so small and inconvenient. read more

I want to thank the ladys and the staff members who worked on july 12th in the evening. There was a weird guy who was being inappropriate outside the shop and they really stood up for me and made me feel safe! I always come here and always have the greatest experiences which is why i come back. You guys are awesome !! read more

The people in the front are always super nice , bought some edibles for Disneyland and haven always has a big selection of everything. I would pay the dispo prices because you know everything you are getting is legit and tester. Recommend the live rausin gummies. read more

Julia was super helpful today while choosing a different item and was polite and fun to talk to .

I have been here twice and the employees are so helpful and kind. They've been willing to answer my questions no matter how many I have. The customer service here is just wonderful. read more

Just want to bring attention to the experience i had last week at this location. I want, to mention the names Jay and Gailin ( I'm so sorry, if I spelled your names incorrectly!) I came in on one of the worst days of my life, and these two amazing human beings were so compassionate and empathetic, and showed me the exact kindness and care I needed to hang on for one more day. Bless you both, your presence in my life that day made all of the difference. You may not know that your efforts are recognized, received and impactful, but they ARE, TRULY. I thank you so much. I also thank you on behalf of those whose lives you have touched that you are unaware of! read more

My husband and I just started coming here not so long ago. Everyone here is so nice! Our favorite is Luka. The way he introduces every product is so professional. We also love his manners and the way he attends us. He is the best! Also, the place is super clean and organized. Not to mention the free cold water bottles that are free and given to us. Thanks guys! read more

This is the best spot it is so easy to get to it is so easy to navigate, the staff is helpful It's not a giant store which is fantastic the product is all there - very understood and explained I prefer coming over here read more

Their edible selection is great, but my biggest issue was the staff. I wasn't a fan of the vibe in the store and I got a strong feeling the staff gets paid with commission. While one staff member was attentive, it was evident that the girl helping me didn't know what the hell I was asking and was just your average weed smoker. I was trying to ask about cbd selections for my back pain to make an informed decision on what to buy and the employee helping me seemed to only parrot my questions. It was clear she was answering just to push a sale without knowledge of the products. I don't have an issue with staff getting paid on commission but at least have basic knowledge on what your products are. After guessing the hell out of what cbd topical I should buy I just opted to buy the product with the most appealing packaging because the staff sure as hell wasn't going to help me figure it out. After purchasing my topical I wanted to check out the buds selection and was ignored for a good while with one budtender making eye contact with me for a brief moment only to ignore me as she attended to something behind the glass without assuring me that she or someone else would help me in a moment. I waited awkwardly long enough to lose interest and walk away without a bud purchase. To avoid the awkwardness of standing in the middle of the shop like some creep while I waited for my sister to finish getting rung up by one of the workers, I stared at the same CBD products I was confused about when entering the store. When my sister finished getting rung up, I decided to place my cbd along with my receipt in her bag. A security guard continued to come up to us and asked us if everything was alright. I assume he probably thought I had stolen something (no biggie he's just doing his job and I can see how that looks suspicious). Unfortunately after he thought I stole something he continued to stand close to me and watched me for my remainder of my time at Haven. Good on this guy for doing this job, but the store stalking coupled with unknowledgable staff, and getting ignored made up for a terrible experience. I don't think I'd visit this Haven location in the future. Only reason why it's not 1 star is because the place looks clean and they gave me free water when I came in. read more

Zach is the freaking boy, give that man a raise! So welcoming and honest, he gave me his personal choices and just kelp it's real and transparent with me the whole way. Seriously give him a raise lmao. He deserves it! read more

Haven has a large selection and I can park right in front. You also earn rewards points with your purchases. Today's visit was one of the best ever! I was able to get everything I needed and Melinda was very helpful. She answered my questions and directed me to the items I was looking for, and best of all she applied discounts without being asked. I appreciate it when an employee is so nice! read more

Julia is the best. Always so sweet and helpful!!!!!! Great customer service and always super friendly.

Great spot, nice and clean with a good display of all they offer. Everyone was very nice and helpful. Izzy was also very helpful

Service is always amazing,always hooked up with deals when I come in.I fly 20 plus hours to cali just for HAVEN.that's how dedicated I am. The main reason I'm not giving it 5 stars is because they don't sell lighters in store. Don't know if it's a law thing but that's the main reason it's 4 stars read more

The worst Haven store, the manager Natale is not professional. The company gives free gifts for purchasing above $100, but she takes it for herself. read more

Always come here for all my goods. Shout out to Joanna for being so welcoming every time I come in! Staff is great and friendly hence why I'm always coming back! read more

Love love love this place and the staff. Jocelyn helped me today and the sweetest most down to earth soul!! Thanks for the good vibes Jocelyn read more

I've been picking at Haven in Los Alamitos for quite some time now and has always been very satisfied with the service they offered. Staff are super nice, clean, quick, and good communication. So when I made an order online for pick up today at around 7:43 pm , I got my first text, and waited and waited for the second text to come through, as 8:30 pm was approaching , I texted their 562 number to ask if my order was going to go through. No answer. Comes 10 pm ! Nothing. So I just happened to be on the web and signed into my haven account online, checked order history, and it says that my order is ready ! I never got the second text or any type of communication from them, I am a little bit disappointed due to the fact that I'm going to sequoia park early in the morning and was hoping to grab some for the road. I understand they're super busy and COVID 19 going around but I hope that next time there would be some sort of notification for your customers or put in place some type of reminder for your staff to make sure orders are fulfilled and if it can't be done, let us know, or to remember to send out that second text. I would of given Haven a 4.5-5 stars but because of today's mishap I'm giving them 3 stars. Of course I'm still a loyal customer and don't mind driving from HB to Los Alamitos every single time and quite often too but again, I'm very disappointed of my order that I didn't know went through. read more

Staff is amazing and helpful they helped me get the right flower for the best price. Came on my Birthday and they looked out quality product top tier read more

Refused to honor their 08:00 - 10:00 a.m. discount even though I was there by 10:00 a.m. Terrible customer service given to a (now formerly) loyal and repeat customer. read more

Been coming here for a while, very clean, but overpriced and kind of long wait times. But lately they've gone down the drain. I was sold something claiming 30% and I got the worst stuff I've had in 15 years! There's no way it tested above 15%, when I went to take it back they wouldn't take it back because it was open. Then the manager basically tells me I'm lying, and that just because I didn't like it I shouldn't return it. You just lost a long time, twice a week customer. Good luck to anyone that isn't paying $79/eighth! I literally threw away the stuff they gave me in their trash can on the way out. read more

My first experience in a dispensary, wasn't what I expected, I felt very safe & it was a clean. & organized environment. The staff was very friendly & knowledgeable. Only wish they had more locations in the inland empire. read more

I just picked up my online order and Kole F was super helpful! I had to change something on my order and he didn't even make me feel bad so that was nice because I was already anxious to say something. Love love love this place! The workers really make it worth paying that tax read more

10/10 would recommend too all my friends! Staff are super friendly and very accommodating. The shop is super clean and follow all the covid guidelines. They have a wide range of products; it's truly amazing. read more

I was excited to finally reach my 25% off on my stamp card but I was denied and told I had already used it, even though I certainly had not. To make matters worse, I had placed an order for delivery, tried calling several times to get my discount figured out with no success, and they call me one time and because I didn't answer cancelled my order and didn't bother to tell me. I waited for hours thinking my delivery would be here. This is the third time they have messed up my delivery and they can't even make things right. I spend a lot of money there. Shame on them! read more

Normally I love going to Haven. Usually great service and nice employees. Today when and grabbed a bag off of the wall of products like I usually do and their security guard whipped around and got in my face, scolding me not to touch anything due to covid. He pointed to an 8 1/2 X 11 sign on the wall and indicated I should read it. First of all, I completely understand and support that they do not want customers touching the product due to covid, however a couple of things should happen to ensure that. A) If it's an update to their normal policies, maybe they should spiel this before customers enter instead of yelling at them and embarrassing them in front of everyone. B) Maybe post a larger sign. Even the employee who ended up helping me admitted how small the sign was and no one saw it. C) If its that important, maybe post someone in front of the wall to spiel this message. All in all, lots of work arounds and better ways than having someone get in my face. I don't appreciate being embarrassed and left and went somewhere else where I got better service. read more

Poopy diapers and their neg amp reviews are a 100% entrainment. As if they need your biz, Ha! I remember the days I ( never ) bitched about a dub-sack. I would've lost my contact and St. Cred, in one move. That's what happens when you grow up soft in the hood. For Haven sakes, I'm in route see you guys soon. read more

I cannot recommend this place enough. I have been coming here for several months and have nothing but good things to say about the staff, facilities, and most importantly the selection & quality of products. read more

This place by far has the biggest and best selection!! They have taken awesome safety measures to deal with covid too...so if you dont want to do curbside, you can feel safe going inside. And they are so knowledgeable, if I have a question, they have the answer!! This is my favorite spot! read more

Prices are deceiving do not show tax, curbside should mean exactly that. I shouldn't have to go in to get my curbside order,, Didn't feel Covid safe. Been ordering online many times and always includes tax at checkout. To get to the shop and have an extra 35 and change added on as tax didnt seem right. I ended up $3. 58 short and had to put something back from my order. read more

My first experience here was nothing short of amazing. The staff were all incredibly friendly, genuinely kind, and offered great help. They didn't mind my questions or my inexperience one bit. This place is clean, well-decorated, and all around an A+ in my book! I felt comfortable from the moment I stepped in til the moment I drove off the lot. Plus, the place was COVID-prepared. Not a single negative thing to say. read more

Great place, everyone is nice. Had great service this morning from Moises. Thank you!

I went in today on 5/20/23 to buy some edibles. And they were completely out of the kind of gummies that I wanted. But luckily Bella was there to save the day. She recommended a new product that was on sale! Thanks to her I saved forty dollars! Thanks again Bella for being so helpful. read more

Stay away from curb side service. You might as well go inside. You can be sitting in your car for a very long time. It is not easy to find their phone so someone can care out to help you. The parking situation is bad. Very limited parking. read more

Went in to this super cool little dispensary for the 1st time today. All of the staff members we encountered were super friendly. Our budtebder was a girl named Xochitl and she was very informative and had great recommendations. She was also really knowledgeable about the different products we asked about. Overall great experience and our budtender helped make our visit easy and enjoyable. Definitely recommend! read more

The Haven dispensary in Los Alamitos is the cleanest, most professional dispensary I have seen in the entire Los Angeles area. I was impressed by the knowledge of the bud tenders as well as their wide variety of products, both THC and CBD. It's a must visit for all. read more

If I could give this place more than 5 stars I would! AMAZING service right when I stepped foot inside, I couldn't believe how helpful and friendly the staff was. LUKA was so helpful with my first time in the store and I am definitely coming back because of how helpful and kind Luka was with my friend and I. THANK YOU Luka and Haven for such a wonderful time shopping!!! read more

Love this place. The shop is super clean and the staff follow strict covid guidelines which I really appreciate. The workers are also always helpful and friendly! I've loved all the product recommendations I've gotten from Joanna :) Wide selection of flower and edibles, I'll be coming back! read more