I have been seeing Dr. Havener for a few months and she has been astounding! She is polite, respectful, and direct. She has explained everything thoroughly and been a caring ear. She included my concerns and inputs on all decisions, and has established a well thought out plan of care for me. Her staff has also been kind and pleasant with every interaction. I definitely look forward to her being my physician for years. read more

Very rude doctor. Speaks condescendingly to patients. Staff is rude. Does not explain anything and gets mad when asked questions. Is not lgbt friendly . Office, waiting area, and exam rooms are messy and grungy looking. read more

Dr. Hope's late husband, Dr. Scott Havenor was the kindest and best doctor I have experienced in my 57 years. I considered him a friend as well. I went thru a very trying divorce, and he would call me at home to see how I was doing. Amazing man he was. Now, Dr. hope on the other hand, treated my mother 12 years ago in the medical center before all this hospitalist garbage. She may be a decent doctor, I don't know for sure. My mother came thru, but Dr Hope was a rude know it all. If you want a doctor to work with you on your problems, steer clear of her. It's her way or the highway. She needs a lesson in manners. I would give a 0 if it would let me. read more

Just witnessed this doctor talk to someone on the phone. WOW, how rude. My mom will finish her appointment and find a new doc. Now I will discontinue any contact with graves Gilbert. They've always been nice at that clinic-- when did this rudeness become ok with them? Save your money--people shouldn't be talked to like this. read more

Dr. Hope Havener used to be "THE" best doctor anyone could ever hope to have. HOWEVER, something has definitely changed her, for the worse. She is accepting new patients....(wonder why)? DON'T bother making an appointment with her. Sweet and nice one minute, and RUDE the next, for no reason. She told me quote -"to come in with only one issue." She was a little late getting in the room, which was no big deal. I have definitely waited lots longer than that for a doctor to come in the room. NOTE: Dr.Havener is my Primary Care Physician. She should know all of my health issues and try to put the whole picture together and treat me or send me somewhere else. I wish that I did not have all this stuff. Tears filled my eyes and I couldn't talk for a second. The nurse looked at me, because my voice sounded as if I was going to cry. I tried so hard to keep from crying, I felt if my PCP couldn't help me, who would? Next appt. wasn't any better. I went back after an Ultrasound and C.T. Since she had told me to come in with only one issue, I forgot to ask about the results, just focused on that I felt bad and wanted to get better. As I followed her to the check-out desk, I asked, "wonder why my spleen is enlarged?" Her response! QUOTE -"OUR TIME IS UP. WE WILL DISCUSS IT NEXT TIME. AND I'M NOT WORRIED ABOUT IT. How RUDE. Next appt. was to be in 6 weeks. Guess she's not worried about it, because it's not her liver or her spleen. Dr. Havener's Nurse Practitioner's are AWESOME and they don't talk to patient's like that. read more