Hi my name is Carlos :…read more To whom it may concern I would like to let know you know the excellent customer service Nereida and Adriana provide at the location on Irving Blvd Irving TX. Friendly staff always to help and assist me with all my questions. Every time I go the office to make a payment they're always smiling, very friendly stuff always going the extra miles for the customer.

From the owner: At Altima Auto Insurance, we’re not just another agency selling policies. We’re a local,…read morefamily-owned brokerage that puts people first. Unlike big-box companies, we shop multiple carriers to find the best coverage at the best rate for every customer. We also pride ourselves on being accessible and personal: our agents answer the phone, explain your options in plain language, and are here for you when life happens. With us, you don’t just get insurance—you get a partner who cares about protecting what matters most.

Walked in to get a quote and she tried to over quote me. So I wanted to get a quote by someone else…read moreand Stephanie said that I was so rude and disrespectful that I was getting a quote from someone else. She then told me not to ever do that and asked if she did that at my job what would I have done and I said counteroffer. She then laughed, so I walked out and now I'm posting this. She should not work in sales or in insurance. If I could give her a zero I would.

Went to get a auto insurance quote. She didn't do anything. The lady was super rude. never going…read moreback again.

I've had my insurance with this location for over 2 years! They are always, always kind and…read moreprofessional, even when an occasional payment issue occurs. I've never had any worries or complaints. Wonderful staff!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. License #: TX-2667437

Carlos Chargoy is not only a great agent, but a great person. He speaks perfect English and…read moreSpanish, which makes every customer feel understood and comfortable. He's a family man who truly cares about the people he helps. Carlos takes the time to explain coverage, answer questions, and make sure customers feel confident in what they're getting. It's clear he values relationships, not just policies. I'm proud to be part of an agency that treats people like family.

From the owner: As an Allstate agency in Irving, our knowledge and understanding of the people in this community…read morehelp us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more. You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services. We’re committed to helping Irving residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit us today. (972) 819-7775