Water was backing up called them and got a same day appointment on a late holiday weekend. They…read morewere great and here immediately to fix the issue.

Hensley Plumbing is a wonderful family owned business! They are quick and attentive to their…read moreduties. Highly recommend them!

Very helpful and awesome service! Arrived on time and was able to diagnose the problem quickly…read more Jerick was great!

They wanted to charge me $500 to replace a faucet in my kitchen. My husband did it for $80.read more

Steigerwald is my #1 Go-To plumber for anything I don't want to do myself…read more I hired them first to replace the main shutoff valve at my parents' house. Then I hired them to replace a leaking main shutoff valve for my in-ground sprinkler system. Then to replace a busted frost-free hose bib (because I stupidly left the hose on the hose-bib all winter). Over the last two months I had them repair a copper cold water line break above the ceiling of my finished basement, and they replaced my entire 28-year-old sump system with a brand new one. They do great work at reasonable prices.

Replaced sump pump quickly & efficiently and reasonably. As a result I scheduled additional work…read morewith them.

Great work. Very professional and considerate of our home…read more Happy to have a reliable new plumber when we need someone.

Superb professionals. Troubleshot and repaired a challenging toilet leak. Showed up on time and…read moreleft the workspace spotless. The value you get is not only the price, but knowing the repair was performed correctly.

Before approving True Flow Service to complete a tub/shower removal and water mitigation at my…read morehome, the communication was clear and consistent. I chose True Flow specifically because they are a small, local business, and despite their higher pricing, I wanted to support a local company. Unfortunately, I began regretting that decision on day one. On the scheduled start date, no one contacted me by 10a.m., so I called and spoke with Kadin. He informed me that the team was gathering materials and would be on their way. By 11a.m., no one had arrived. When I called back, I was then told the crew had accidentally cut a line on a different job the day before and that my appointment would need to be rescheduled. This was unacceptable - not only because the day was already halfway over, but because no one communicated anything to me. Kadin then assured me the owner, Kelley, would personally come out that day to complete the demo and that the overall job would take two days. Kelley did arrive, but ran into an issue with my tub being concreted in and was unable to complete the demo. He stated he would send two workers the following day to finish the job. I understood and appreciated the update, but things only went downhill from there. The next day, again, there was no call, no show until I reached out at 10:30 a.m. I was told - once again - that they were gathering materials and would arrive shortly. Kadin and the "master plumber" eventually showed up around 11:30. I expressed my frustration with the late start and no communication. I was reassured repeatedly that the master plumber would "get everything done perfectly." Over the next four days, Kadin consistently arrived between 10:30a.m. and 11:30a.m., after spending the first hour sweeping while waiting for the master plumber, who often didn't arrive until after 1p.m. Each day, after the "master plumber" finally showed up he would start Kadin on a task, then immediately go outside to his truck to take 25-35 minute smoke breaks - every 15-20 minutes of "work". Yes, I timed him. Kadin would leave around 5 or 6 p.m. for school, and only then would the "master plumber" stop the excessive breaks and work until 8 p.m. The final day, he was in my home working well past 9 p.m. A job quoted as 'two days" ultimately took six full days. I raised my concerns directly with the owner, Kelley, on day three regarding the repeated late starts and lack of communication. He apologized. I also mentioned a preexisting water pressure issue, and he assured me it was "just a valve" and that he would work with me, considering the issues I have experienced already. That did not happen. I was charged an additional $500 for a valve replacement that took approximately 15 minutes - and it made the water pressure significantly worse. It took three additional days to address this pressure issue, again with no calls and no on-time arrivals. At one point, I was told they would arrive in 15 minutes; only for owner Kelley to show up after another phone call three and a half hours later. I gave True Flow every opportunity to correct their tardiness and mistakes. I remained patient and cooperative. But when a company consistently shows up late, fails to communicate, disregards timelines, overcharges, does not honor their word and responds with attitude when concerns are raised, I cannot support or recommend them. Homeowners(customers) deserve reliability, honesty, and respect - none of which were consistently demonstrated here. I hope this review helps others make an informed decision.

I screened several plumbers and chose True Flow . The team…read morewas responsible , prompt, and respectful of my time and property. We found their prices competitive.This is step 1of 4z

Tony was great! He advocated for us and got the home warranty company approve our water heater. We…read morelove how real and down to earth he was. We are first time homeowners, and he was happy to answer our questions regarding some of the issues with the house, and he called to check on us couple of days after the installation. Highly recommend him!

My maintenance guy was stumped with a dishwasher electrical issue at a rental property and Tony…read morecame to the rescue! He was prompt and professional and he quickly resolved the issue. Can't ask for better service. I will definitely use him again!

I needed a plumber pretty quick. I was moving into my house soon and could not get hot water in one…read moreof the showers and sinks. It was so completely random why one sink in the primary bathroom was working just fine whereas the other one had no hot water. I reached out on Reddit to the local community and Mr Devin at NXT Lvl was recommended. I texted him and he got back to me and he was able to come to my house two days later. I was very fortunate because I was thinking it was going to take weeks! He showed up, was professional, and got the job done. I was very pleased with his service and I feel like he gave me a great deal and I was excited that I didn't have to pay tons of money to get him out here quickly. I very much recommend him to anyone in the Cincinnati area, both Ohio and Kentucky who need home plumbing work done.

Top Notch!! Ken Neyer Plumbing provided the best customer service I have ever received! From the…read moremoment we contacted Neyer Plumbing, to the time of completion, everyone we worked with was above and beyond expectations. On 10 February we noticed a leak in our basement that we thought was a foundation breach around the main water line. Upon further investigation, it was determined that the main water feed line coming into the house had a crack in it. At that point, we turned off the water supply and spoke with Lisa at the main desk. Lisa was wonderful and compassionate. She had Logan at our house 2-3 hours later to do a field evaluation. Logan worked with Jeremy in the office to get a recovery plan started, and a team to our location the next morning. On 11 February a team of professionals arrived. They took the time to ensure they understood the entirety of the situation on that ground, and, that we understood the plan for repairs. John, Michael and Mark spent 5 hours working and keeping us up to date on their progress. Upon completion they showed us the results of their work and ensured we were happy, which we are. However, that is when they continued to support our situation to help locate a separate water leak on the property. This took them another hour to help locate and isolate the issue (they are working up an estimate at this time to recover that issue in the future). Courteous and professional the whole way through! Not only did they sweep the dirt off the walkway, but they also cleaned up our make-shift efforts to contain the leak in the basement after they were finished. We could not be more pleased with the response, courtesy and professionalism of the Ken Neyer Plumbing Team!

Used this company several times for plumbing issues in our basement.- all of the plumbing was…read morefixed but quotes were extremely high. Our fault for not looking for other estimates . Recently had them give us an estimate on some outside plumbing issues and my mother was there to question the expense and the guy that was out was a smart a$$ to her. Way over priced!!! Found another company to do the work that has a great reputation and even took the time to explain the quote. They will not be getting any if my money for any plumbing nor I would not recommend.