For a utility company, the simple act of paying your bill online is almost insurmountable. First of…read moreall, if you have a username and password and you signed into their portal to set up your account, you cannot pay by credit card. They will only allow you to pay through your bank account using a username and password. Then, if you go onto their website and don't sign in to an account but just select 'pay your bill' and use a credit card they charge you a service fee. for using your credit card. A utility company! Then after you have entered all the information to make your payment, before you are allowed to get a receipt, you have to fill in another form and provide information which you've already provided including your name, address email and phone number. Only then, will they give you a receipt for your payment. The bottom line is they are making it very difficult to make a simple payment. They are also making it more expensive if you use your credit card. And they are making it confusing by having different rules if you have a 'portal' account sign from if you go to their site & choose the 'make a payment' option. I just spent 35 minutes on the phone with a customer service agent from Liberty. Just trying to make a payment and that's how long it took me. Worst experience from a utility company ever and I'm a senior citizen who's been paying utility bills for over 45 years.

HORRIBLE. IF YOU HAVE OPTIONS STEER CLEAR OF THIS COMPANY. National Grid is MUCH easier to work…read morewith and an ethical company. The commercial application process is a nightmare & very time consuming. I had service turned on for my business in 2021 after months of gathering the proper information for the application, service for electric with national grid was transferred to my name in one phone call. 2 years later I receive a note on my door that I need to contact Liberty to avoid service interruption. They need a whole new application from me, did the whole process over again and didn't hear anything further. Today I find out my gas was SHUT OFF!!! Contact liberty they still need tax documents & an automated payment form which I have email confirmation that they received in 2021!!

I have enjoyed Shearman Oil excellent service for 25 years. Always prompt even in the middle of…read morethe night!

great people....24 hr. prompt emergency service. Scott Shearman is an honest busnessman!read more

We chose Anchor for our provider during a short term military rental, and we were so happy we did!…read moreAnchor was professional, accommodating, and the new account setup was quick and easy. We chose the payment plan option, which made our payments reasonable and consistent. A plus was being able to track our account with their online feature. When it came time to vacate our rental, Anchor went above and beyond to help us bring our oil tank to the appropriate level, which saved us a headache and money. We couldn't be happier with the customer service, and we'll be using Anchor for any future rentals in Newport.

I recently moved to Rhode Island and had never before lived in a house with oil heat. I wasn't…read morereally paying attention to the tank level, and almost ran out as winter set in. Anchor managed to get me a same-day delivery at no extra charge. Their pricing is excellent, and always posted daily on their web site. The customer service both on the phone and from the driver was outstanding! Excellent company, and I plan to use them again.

Called for an emergency oil delivery (not a regular customer). Michelle, on the phone, was…read moreextremely pleasant and understanding. Oil was delivered within a couple of hours and the driver took time to speak to my wife about the filler cap being off and put something in the tank to prevent a problem with moisture. Definitely a 5 star company. Rethinking my current long time oil provider

2 DAYS BEFORE a blizzard!!! I called, they made no promises but said they'd try. To my amazement…read moreoil was delivered early next morning! That in itself is worth 5 stars, but the kindness, appreciation and tone delivered by everyone at the front desk is just amazing. I've become so used to being dealt with a certain way that I was actually taken aback by the kindness. "Oil co. Restores man's faith in world" lol

A center of informal…read morelearning The first idea for a library in Somerset materialized in the late 1880's. As usual the books were just tossed about where ever there was room. Eventually three small branch libraries sprang up in town but this made things complicated and inconvenient. Finally in about 1974 one central library was built and now serves the entire town. The Somerset Library is certainly not historic like many of the other libraries but still has a charming uniqueness to it. The outside is just a rather mundane brick building, although the Veterans Memorial Walkway is a great tribute to the local veterans. However it is the inside that really makes this library special. Lots of nice places to relax, cool displays, some bizarre artwork, combined with friendly and helpful librarians makes for a very pleasant environment for some of the informal learning that is included in the mission statement. Having 80,000 volumes, free wi-fi and lots videos, audio books and zillions of cool puzzles certainly helps. The Somerset Library probably won't impress many people at first glance but as the folks working at the library might say, you can't judge a book by it's cover.

One of the best libraries in the state! Clean. Well stocked. Well run. People there are helpful…read more Not everybody knows how to use an index box or whatever they call it to look up a book. Not everyone knows how to use a computer. Even in this day and age that's right. Place is great. It's great to spend a rainy afternoon and reading any kind of book you want. Books for sale. Different events. Just a beautiful library!

Do Not Recommend!!! absolutely horrible experience with these people for years now. had my tank…read morefilled Tuesday, no one was home so they took my connection to my house apart and left. contacted the "office" national answering service made a appointment for the back and reconnect the service . they said couldn't get back for 2 days and someone should have to be home for inspection. took the day off losing money and get a text that my appointment has been completed. no one showed up still disconnected called back multiple times to get the run around and still no answers when it will be reconnected or why the work order says it's completed. abso done with this compan. not even gonna get into them sending us late bills with up charges after never sending the original bill.

I would give zero stars if possible. I was a new customer because my landlord used them for the…read morecottage I rent. I ordered gas on a 'will call' basis. I paid $60 ahead of time for a 'safety check.' I was told it would be done with the first delivery. I waited for the delivery and was told I had to be there for the safety check. the guy delivered the propane, but was then told by him that he doesn't do safety checks. called them. they said someone was supposed to call me as the delivery guys don't do safety checks. but, no one had called me. I scheduled a safety check for the following monday. I've waited all day for them to arrive. I called twice spoke with a lazy person, who kept promising me that the technician was in the area and he'd be there. in 15 minutes. in a half hour. he didn't arrive. I called and luckily spoke with the manager because they are short staffed. he actually texted the safety check guy and GUESS WHAT. safety check guy said he did the safety check in the morning and spoke with the owner. GUESS WHAT!? that guy, his name is Russ, lied. he never did any safety check at all. I was home all day. I think he came in the driveway and turned around but didn't get out of the car. he did speak briefly with my landlord, who was outside, but not me. I'm the name on the account. Russ has got to be a pathological liar. While the manager seems like a decent guy, that is not enough. I'm making a complaint to the Mass. AG.

I just got this oil company and I wish I would have known them before. The owner showed up with his…read morenew driver and their personality was a lot more than I exspected, they where great. I think there gonna be a great company to do biusness with. ..... Welcome guys My wife Judy and I welcome you Dan Foisy

I have been doing business with them for many years and always have been there for my family from…read moremy parents, brother, aunts and myself. I had a new system about 6 years ago installed like a masterpiece. The talent they have on their team is the best. I would reccomend them for any service from oil, gas and A/C etc. Great job! Tell Keto you all need a raise!!! Thanks again