211 referred me to HAI and my doctor, Northeast Georgia Physicians Group for an Orthopedic Surgeon referral. I am a person without insurance and on a limited income basis. I am very concerned about an emergency room trip that revealed I have some degenerative "disease". In my particular situation I started having or symptoms after my last child in 2006 so I was pleased to finally have proof that my pain was caused from somewhere. I've seen the xrays...wow quickly dissipated. I got a call quickly from the HAI office so I thought I would be finding out quickly what was wrong with me. Do you know these people had me waste my gas to come out there to register, take me picture and even asked me when the best day to make the appointment. This was about the July 21, referral was July 7. July 25 I denied "HAI doctors will not grant appointment for this diagnosis." You people need to make it clear that you are a waste of gas and time. I want my gas money back so I can use to go to a doctor that will be willing to help me. If I had been told that the 21st appointment was a "lookie see if we want to help you type of deal", I could have made up my own mind what I wanted to do. Waste my time on a maybe, or actually find a doctor that would tell me what's going on... If I am referred to the Salvation Army for utility bill assistance, for example, the Salvation Army is not going to have me drive up there on a maybe, they are going to make the appointment first. If they don't have the funds then no appointment. ... read more