I love the product so took my time choosing laundry and kitchen items in the 25% online sale . The…read moredelivery hadn't arrived and I had no communication 1 week later . I emailed and got told the order was in the warehouse because the postal code only not the area name was on the address . my address came up automatically so not my mistake .The billing address had the area name ! I had to cancel as I was out of the product and needed it . Im more than disappointed and feel let down by a company that has always been so professional and efficient. The story goes on but 2 weeks after order I had no refund no communication and no apology until I called for help and straight after the call a refund came through.

Going to the Ecostore reminds me just how many chemical-laden products we use everyday. I am not…read moreexactly an eco-warrior but it can't be good for us (or the environment) to clean everything we wear, eat off, & sleep in with that stuff. Plus, if we're going to embrace this whole "clean eating" thing we probably shouldn't ingest the stuff off our fork or through our pores. Ok. Rant over. What's great about the Ecostore is that, they actually work. Not like some of that other hippy-loving stuff. We've been using their dishwashing liquid, powder and body wash in our house for a couple of years now and everything always comes out squeaky clean. I don't know if I'll be giving up my heavy duty chemical oven cleaner or bathroom cleaner anytime soon, but it's a start. Yes, you can get a limited range of their products from the supermarket but their store is wonderful. They have a much wider range (including a great range for bubs) and other brands too. You can also refill your containers for a cheaper price! For me, these guys have not only made being eco-friendly a breeze but cost-effective too. Noiice work, Ecostore!!

This is a tiny little health store just on the outside of Dress Smart in Onehunga. While the…read moreproduct range is small compared to larger health food and organic stores like Huckleberry Farms the level of service is a lot more personal. Not just food, there is a large range of natural supplements and organic skin care ranges and some of the product stocked I had not seen in these larger stores. They are more than a store though, as they offer naturopathy consultations here in the private consultation rooms at the back of the store. Often when you're not feeling the best, diet is to blame and the very knowledgeable staff will be able to set you right here. (and sell you stuff too). A friend of mine used this service a while back to help with her acne and was advised on what foods to eat and not eat and what other natural options were available to her besides the prescription medication that she was currently on at the time. She told me it helped. From memory I think they offer acupuncture too, so really this is more a total health and wellbeing store.

I've been going here for waxes and facials for over 6 months - closer to a year now - and Liliana…read moreis great. Very reasonable prices and excellent service. She recommends stuff from the shop as well, and the shop staff are very knowledgeable about their health products. All the staff are friendly and helpful, although I mostly use the beauty treatment side of things. Highly recommended, I only put 4/5 because I don't really use the health supplement side much.

Life Pharmacy in Manukau does a pretty good range of your usual pharmacy fare with additional…read morecustomer service that's pretty consistent. They recently got a re-vamp and while the store is smaller it still manages to fit in all the necessities. I love looking at their OPI section, which they display really well and they have a pretty good range of perfumes and colognes to browse. When i'm in a hair pickle I usually pick up extra bobby pins and hair ties from here, then end up buying something completely different- those salespeople are just too good! Apart from their beauty products, they have a good range of over the counter medicines should you need them. The ladies there are helpful and always make good suggestions, but don't put on too much pressure to buy (I've had to buy antihistamines for myself after a crazy reaction, and they were certainly not cheap). They also provide piercing services here and they can usually do it for you straight away or within 30 minutes. Pharmacies are definitely not cheap, but Life Pharmacy does some great deals every week that you might find handy and the staff can help you out with whatever you're after or even if you're just after some advice on a product.

I know so many people, women in particular, who have really problematic skin. One of my friends…read moreintroduced me to this store. She has had sensitive skin forever, and she tends to swell up and get quite bad reactions from regular skincare on the market. She found the products from The Natural Skincare Company and hasn't looked back since. This store specializes in sensitive and problematic skin. Because the products they use are all natural and organic, they have none of the chemicals that regular skincare does, and as such are incredibly gentle on the skin. They have a pretty wide range of commercial organic skincare ranges as well as their own range which as a customer they can actually tailor make for you depending on your skin type etc. it's like your very own skincare recipe that you can go back and make alterations to depending on what exactly your skin needs. It's pretty fantastic. Best facial cleanser I have used.

This place is a real find - make sure you have lots of time because there's bargains galore. I…read morepopped in to get a gift and ended up stocking up bigstyle for not very much money. Aromatherapy kits (bottle of oil and sticks) start at $3 and everything is beautifully packaged so your dinner party host/neighbour that fed the cat/person you just met and is now having a birthday won't think you're a cheapskate. And who ever buys decadent scented candles for themselves? There's a huge range of different smells available in lots of styles - there's a gardening range, men's range, cupcake "flavours" etc etc. Plus some cool random homewares (beach umbrellas and stuff), along with beauty accessories like cosmetic purses, Party Feet, lip balms and more. My husband swears by the Man After Shave Balm (score brownie points with surprise presents for loved ones) and I really love my $2 Eye Cream which smells and feels delicious. The shop is really well laid out, the stock seemingly perfect and the prices low. A ssshh shop - don't tell everyone.

If you like the products from the Aromatherapy Company, you absolutely have to visit this outlet…read moreshop. They have so many of their products here that are so much cheaper than they are in the retail stores. The most useful thing about this store are their gift packs they make such excellent gifts. They have mens gift packs that have soap, after shave cream and shower scrubs. They have baby ranges, gift packs of diffusers, candles, fragrances and creams. Nothing is over $30 here, it really is a bargain hunters dream. They also have homeware items such as candle holders, bags and décor like this amazing hot pink buddha candle, oh my goodness I wanted it so badly. They have really good free parking outside so you don't have to feel bad about spending a long time looking around. The staff are really friendly here but they aren't intrusive, they leave you to look around and only help you when you need it.

I like the Body Shop well enough, especially because I signed up to be a member a while back, and…read moreit's surprising how quickly your rewards points add up, giving you a discount voucher. I've found the service at the Queen Street store can be quite variable. Sometimes I've wandered around the shop for several minutes without being greeted at all. This especially seems to happen when the sales assistants are in the middle of lengthy sales. At other times though, they're all over you as soon as you walk in the door, and they don't back down until you're at the till.

I won't lie the constant attention from the retail assistants is actually annoying. From the…read moremoment you walk in till you leave they ask questions. I mean yes yay they are actually doing their job and following their instruction manual but I just like to browse on my own. I guess what irratates me is how insincere they are. Yes it's their job but bloody hell pretending to give a shit is worse than just ignoring me. We need retails assistants who have a passion for the products! Anyway besides that I actually love the body shop products. Nothing gets a sister in a good mood than a strawberry lippy, body mist, body butter and bronzer from the body shop. The makeup brushes there are amazing and I have had my brush set for a while now. Although the place is pricey it is worth paying for body shop products, after all it is rare to find a body butter that moisturizes the skin without being oily.

This is a nice Countdown in Ponsby that's a bit on the smaller side. It does have a large selection…read moreof wines if you're looking for something to go with dinner. The lighting is nice in the produce section but the prices are pretty spendy for fruit and veg. They do have an assortment of gluten free items, which I appreciate as a Coeliac. The drugstore branded makeup is incredibly pricey. As an American, I'd never wear makeup again if I had to pay these prices for what is considered the cheapest brand makeup in the US. We did paid street parking. If there was a lot somewhere, I didn't see it. Visited February 2023.

The hubs and I came here to pick up some road food snacks and to get candy. It was our first visit…read moreto a New Zealand grocer and it had a great selection. We picked up fresh apples, protein bites and chocolate and candy for friends back home. Prices were reasonable and we were in and out in under thirty minutes.

Trader James is a pretty cool bulk foods/whole foods store, the main downsides being that it's not…read morereally near anywhere else you're going and it's not even a very big store. On the plus side, the lady I encountered who worked there was very knowledgeable about their products and about nutrition, and what she didn't know she was happy to look up on the internet for me. Which is cool because then you know she's not making up bullshit to get you to buy something. She did recommend a snack called Frooze Balls which she seemed to think were amazing but when I tried them I thought they were yuck. Personal tastes, I suppose. But aside from that she helped me find what I was looking for (chia seeds) and explain the nutritional difference between black and white chia seeds (none), as well as discuss some other foods suitable for tramping.