What a great therapy team! I was having trouble with my hip and the Physical Therapists were knowledgable, helpful, kind, and fun! I appreciated the at home exercises and am feeling so much better. Thank you! read more

The therapist were good amount of time of therapy was mediocre. The food was subpar. they're giving me a new it doesn't seem they follow it.

Not a good experience! Seemed as if some of the staff were heavily self-medicated when I would visit a family member.

I really really really wish I could give this place zero stars. Back in May, I got a bug bite. The bite got infected. I went to urgent care, was put on antibiotics. The antibiotics caused me to have hallucinations and delusions. I was on the antibiotics for a few days and had mild hallucinations and delusions, but still not enough to alert my family. I really wish I would have had them at an alarming rate when my family was around, because then I never would have had to go to the shit-hole that is the psychiatric unit at Healthsource, somehow White Pine seems more fitting. Outdated thinking, out of touch. The doctor I saw at White Pine, Dr. Zaira Khalid, did not listen to my input or that of my family's. She pumped my family for information, not for the betterment of my care because she already had her course of action chosen for me even though my family, who knows me best, spoke on my behalf, but only to get information that suited her story. My husband mentioned the antibiotics which could cause hallucinations and delusions. Dr. Khalid tossed that information out and assumed that at 38, never ever having hallucinations or delusions before, that I must have schizoaffective disorder and placed me on about six medications, two of which were antipsychotics. After I got out and talked with my therapist, she said she's only heard of two antipsychotics being given in very extreme cases. Awful. Also, before I went in I had been on a medication for OCD for about 8 years, the best medication for OCD. Dr. Khalid cut my dose in half. I asked several times for her to give me the normal dose. My OCD became worse while I was in there, and things that the medication kept at bay came back. One time, I asked Dr. Khalid about the medication, and I said, "I know my body," to which she replied, "Well, with my fifteen years of experience..." She absolutely will not listen to you, and she absolutely will not listen to your family. Also, the antipsychotics caused me to have something called akastisia; it's a movement disorder that causes you to not be able to sit still. My husband later found out that doctors are required to explain that akastisia can be a side effect She, and the other members of my "care team", never mentioned it. For 2 1/2 months, I literally had to be walking or moving, including eating meals, the whole day. One of my one-on-one staff rudely said, "I don't do this up and down stuff," even though it was out of my control to sit still. I also had troubling experiences with other staff members. I talked about my then-boyfriend now-husband a lot. One of the male staff members, Peter, hit on me quite often. I told him I was taken and he said, "I didn't know if you were a one man woman." He was either hinting at dating on the side or sex. With a patient. Who was delusional. I also heard Peter talk extremely mean to other patients. Two other staff members, Dan and Emory (though Emory apologized after I spoke with a higher up) wouldn't let me even talk if they thought I was doing something I shouldn't. Dan didn't apologize, only told me that I got him in trouble with his boss. They would say very rudely, "You're playing games," over and over and over and they did that quite often. Another staff very rudely told me I had Meuncheuzer Bell-Proxy when no other staff was around. Another, Dee Dee, grabbed my arm extremely hard after I, not doing it intentionally, sat in her chair. I also was either having a panic attack or they overdosed me, but my body was contorting in ways it shouldn't uncontrollably one time after I got my meds, and the staff acted like nothing was happening. It very easily could have been an overdose, I think it was because the body doesn't contort with a panic attack, and the only thing staff said to me was to take my dinner tray up. Thank God for staff like Paulo, who is a very qualified nurse, Mark, Ed, Amy, and one other nightshift nurse who I can't remember her name who actually care about the patients. They made my stay in hell a little bit better. I would not recommend a soul to this hell hole. read more

I go to health source outpatient rehab in the pool and I love it. It has helped me a great deal. The therapist are wonderful and I have improved a great amount. read more

There's a reason Health Source only gets one star the occupational and and physical therapy itself was great no problem there but outside of the therapy the nursing care was terrible they went ahead and failed to even detect much less treat a fungal infection and twice they failed to provide a physician ordered procedure that needed to be done at a nearby hospital and this is totally unacceptable read more

They were horrible to my father, he died in that place from getting infection after infection. I saw what they did, I took pictures. If you have any choice, (I did not) do NOT put your loved one there. read more

If I could give this ZERO stars I would. Ive seen patient sitting in their own stool and urine for hours, aids were seeing screaming and fighting in the hallways. Every time I try to call to get information I am put on hold for a ridiculous amount of time. Staff is ignorant and untrained, management is rude to visitors and their own staff. This place may look pretty but the workers, management and owners are DISGUSTING. I highly advise keeping you're elderly and mentally disturbed patients FAR away from this building or HORRORS. read more