James educated me on the different massage chairs. He is extremely knowledgeable being in the business over 20+ years. I bought the Synca JP1100 and absolutely love the chair. He's incredibly kind, honest, and generous. I will be a lifetime customer. It's worth driving to see him and supporting his business. read more

I recently took delivery of my third massage chair from James--a Fujiiryoki JP4000. This purchase came ten years after my first transaction (a Panasonic MA73 in 2015) and just a year after my second (the Fujiiryoki JP3000). Given how recently I had purchased the JP3000, I was initially skeptical when James reached out to suggest upgrading to the JP4000. I assumed the improvements would be incremental at best. However, James took the time to clearly explain the meaningful differences and why the upgrade would be worthwhile. I'm glad I listened. The JP4000 has exceeded my expectations, and I'm very happy with my third chair. Most importantly, I continue to be impressed by James's customer service, attention to detail, and genuine care for his customers. His professionalism and diligence have been consistent over the years. James comes highly recommended if you're in the market for a massage chair. read more

Do yourself a favor, visit the store and talk to James before deciding on your purchase. He is knowledgeable, communicative, and honest. We recently purchased an Osaki Master and his price was extremely competitive. read more

Healthy Life Concepts - Furniture Stores Near Me - San Francisco, California

I spent a lot of time online researching massage chairs. However, reading online reviews pales in comparison to learning about massager via the experience of a real expert. James has a wealth of knowledge from running his store over the past few decades. He patiently explained to me the differences between Panasonic MA73, MAJ7, OSAKi OS Pro Maestro, etc. In addition, I spend over an hour trying out various chairs in his store. I realized that each brand has their unique massage style. Thus a massager with good reviews may not have the massage style for me. Lastly, I decided to go with MAJ7. The price was competitive with all the online places I shopped. I would recommend anyone looking for a massage chair to stop by the store. read more

I wish we had more people like James in this world. I am amazed at how patient, knowledgeable, and detailed James is. He spent a good amount of time explaining the different features of the massage chairs, what to look for, what to stay away from, and the history of the various manufacturers. It really helps that he has been in the business for so many years. He has a no-pressure attitude and I could tell that it is important that his customers are happy. Couldn't ask for anything more. If you're looking for a massage chair, this is the right place. read more

We recently purchased a JP1100 massage chair from Healthy Life Concepts and could not be happier. James provided expert advice, listened carefully and answered all our questions. He was proactive to keep us informed throughout the order processing and delivery phase, and was quick to respond to any questions we had. The White Glove delivery/set up people he contracts with were great. James is a real professional and provided outstanding service from beginning to end, making us feel secure about our purchase and decision. read more

It's been 3 months since we got the Inada YuMe, and, as advertised, it is a great massage chair! It's been in constant use, nearly every day, and still performs smoothly as the first day we got it. It's definitely worth every penny. But what makes this a 5 star review was James' service... When we showed up at his store, we didn't get any sales pitch--just plain truth from a guy who knows a lot about massage chairs. He was very patient with us, letting us try all the features of each massage chair on display. We spent over an hour the first time we visited and he didn't once push us on a sale! When we finally came back to settle on the YuMe, James was extremely flexible with us on the delivery date because our new house was not ready for another 3 months! Lastly, when the day finally came, James personally showed up at our house, assembled the massage chair, and walked us through the features of the chair once again. He spent a good 30 minutes explaining the features while I sat on the chair. I wish James was a car salesman because I would be buying cars from him as well! read more

We also bought an Inada Sogno from James and was amazed by the service, and even better, the amazing discount off of the retail price that we received. There were only three hardcore chairs in his store, excluding the Sogno, which we had tried somewhere else. James even personally delivered the chair, sans charge, to our house in the East Bay. Check this place out if you are in the market for a quality massage chair! read more

I bought an Inada Dreamwave from Healthy Life Concepts, from James Wong. It has been an excellent, non-stressful experience. He took his time to let us try out all massage chairs in his store, with no pressure, while explaining the features there in great detail. We didn't decide on the spot, he still maintained very nice attitude. Several weeks later, we finally decided to spend the money to buy an Inada, and we went to him. Even though our house is more than one-hour drive, James volunteered to come down from San Francisco to advise on unwrapping and installation. His attitude has been consistently helpful. I would highly recommend James to anyone who is thinking about buying a massage chair. read more

We bought an Inada Dreamwave massage chair at Healthy Life Concepts several years ago. The owner James was patient and accommodating and answered all of our questions. A chain store carried the same chair and was running a discount at the time; but James was able to beat their price with room to spare. When the chair was delivered (by Inada's sub-contractor), I was concerned that the men who assembled the chair weren't quite sure of what they were doing. I called James with my concerns, and he drove all the way out to the East Bay to my house a day or two later to check things over and make a few adjustments. Great service! We're very happy with the Inada chair. A top-of-the-line massage chair is a big investment. I recommend buying from James at Healthy Life Concepts. He will give you a fair deal with good communication and excellent service. read more

What a wonderful experience James created for us. He is very professional and very patient. James insisted we try a couple of different chairs. We really liked the Osaki Massage chair and ordered one the same day. A few days later we were contacted by James informing us that Japan had made a mistake and the chair was no longer available. Because of James integrity and relationship with the factory in Japan, we were upgraded to a more expensive model at no additional charge. I would recommend James and Healthy Life Concepts to anyone. You will not find better service anywhere. Victor in Martinez CA read more

Thank you James! You made this a wonderful experience! We love our chair! Your attention to details, great customer assistance, and care for our family is so greatly appreciated! Great experience, great product, all around great place to have a wonderful experience!!! James, you are fantastic! Thank you again, outstanding work! read more

James was very inviting to the store. He allows all of his customers ample time to try out the massage chairs, and he stays engaged in answering questions the whole time. He is very knowledgable on the different models and effects of each. He definitely knows which massage chair caters best to each individual. read more

We live in the South Bay but went up into the city to Healthy Life Concepts to try the Panasonic MA70 massage chair and compare it to the Inada chairs. Inada chairs can be found in several stores but Panasonics are hard to find to try out. We settled on the Panasonic (more vigorous grip type massage on the shoulders) and James gave us an excellent price on it. He then followed our order until the chair was delivered to our house. We did not have to take him up on his numerous offers to come to our house and set up the chair for us, since I can do the relatively simple setup myself. The store is quite small compared to a Relax the Back or Brookstone but James only does massage chairs and is very knowledgeable. Adding to this, James takes customer service very seriously. Topping it all off, the pricing is excellent! read more

Went here based on the good reviews, and I must say the reviews about James are spot on. He is extremely knowledgeable about massage chairs and seems genuinely interested in making sure you purchase the right chair based on your preferences. When we started the process of looking for a chair, we went to other stores where the sales associates didn't seem to know much about their products and seemed as if they were just trying to make a quick sale. Our experience with James was totally different. He spent a lot of time making sure our questions were answered and we never felt pressured to make a purchase. He even gave us the best price based on the different quotes we received. After we proceeded with the purchase, James made sure to keep us updated throughout the delivery process. Excellent experience all around. The only slight downside is the showroom is small and lacks a variety of chairs to try. read more

This review is long overdue. I stopped by Healthy Life Concepts around this time last year seeking a nice massage chair. James was very welcoming and answered many questions and explained the special features about the massage chairs he had. I visited his shop on more than several occasions to try out the chairs. At the time he had Inada Dreamwave, YuMe, Flex 3S. My heart was pretty much settled for the Flex 3S, but he told me I should wait for the new chair (Daiwa Legacy) that would arrive in several days. Boy am I glad that I listened and waited. The Daiwa Legacy was better overall compared to the Inada chairs. The Daiwa Legacy provided a deeper massage compared to the Inada Dreamwave. The Flex 3S was better than the Legacy for the lower back massage, but the Legacy provided better foot, calf, upper back and shoulder massages. I did not really enjoy the YuMe, but I know some people liked it. I brought my dad in to try out the chairs. My dad had been in the construction field for over 30 years and had an aching body. The look on his face when he tried the Daiwa Legacy told me this is it. After he tried out the chairs, I asked him which one he liked best and he said the Daiwa Legacy. James helped me finalized the paperwork and even threw in a holiday special discount with white glove delivery. It took about 2 weeks for the chair to be delivered. He and a buddy came to help set everything up. The chair had been used daily for about a year and the quality and durability are still there. 5 stars for James and 5 stars for the chair. read more

Our family have been shopping for a massage chair for a while and we found James' shop through Yelp. We decided to visit as his is the only shop in our area that carried both Panasonic EP MA70 and Inada Sogno Dreamwave, and we were also encouraged by the rave reviews. The owner, James, was incredibly patient with us as we tried those massage chairs and more, he listened to our concerns very carefully and helped us select one that met our family needs. In the end we bought the Inada 3S, which we weren't even aware was on the market and have not seen at the other shops. During delivery, James was in touch with status updates and he came to our house personally to help with the delivery. This shop is truly little & unpretentious and afaik, sells only massage chairs. But the selection he carries is excellent, the customer service is great and the prices are very good. We particularly like the low/no pressure sales environment, we were there for 2 hours & he did not push a sale on us, his focus was on helping us figure out what we need. As for the chair, we have the Inada 3S for a week now and it is awesome! read more

We were in the market for a higher-end massage chair and were recommended by a friend to contact James, the owner of Healthy Life Concepts. James was very customer-oriented and arranged for us to meet him at his showroom in the Sunset. In a friendly, patient and even warm manner, he answered our questions, explained differences between different brands, and basically gave us excellent customer service. In the end, we purchased an Indada Dreamwave, which, thanks to James, was delivered to us pretty quickly. James seems to take pride in following up with customers to ensure satisfaction. What more can you ask for? read more

I found my new Panasonic massage chair here for the very best price plus working with James was a true pleasure. Shop around but buy from James as you won't get taken care as well anywhere else. Best price as well. read more

My family and I were searching for several months for a massage chair. We visited just about every authorized Inada dealer in the Bay Area, painstakingly comparing prices and discounts. Save your time and money by going straight to Health Life Concepts! Its owner, James, exemplifies customer service. Exceptionally knowledgeable, friendly, and transparent, he has decades of experience under his belt. In fact, we later found out that James is the only dealer in the area authorized to carry the Inada 3S medical model, which can't be found even in the larger chain stores. We ultimately decided on the Inada Sogno Dreamwave after James patiently took us through a guided tour of all the models he carries, including the ones by Panasonic (for which he is also an authorized dealer). The other Yelp reviewers aren't kidding when they say he will personally deliver and install the chair himself. Have a can of soda ready for him, and watch him work his magic. The only thing more comfortable and relaxing than our massage chair were James's service and the price he gave us. In a word: unbeatable. Don't be fooled by the modest but quaint appearance of his one-man showroom. His lower overheard costs mean savings are passed on to customers. 5 stars for the chair, but 6+ stars for James. The chair can apply pressure, but never James. And nothing is more soothing than the satisfaction of buying a great product at the best possible price. read more

We live in the South Bay and and had been searching for a massage chair for a long time. Our search took us to numerous places in the Bay Area. Our goal was to try all chairs in person that we were considering. We found Healthy Life Concepts online and James was very helpful. Several times over several months we made the trip out to the City to try out his massage chairs, spending a lengthy amount of time with James. He was always very knowledgable and patient with us answering all our questions and concerns. We finally decided on the Daiwa Legacy, and working with James was a 5 star experience thru the day it was delivered. We are very happy with our new massage chair and we highly recommend Healthy Life Concepts. read more

I recently bought an Osaki Premium 4S massage chair after trying a couple different demo models at the store with my family. James took his time showing us the differences in features by compare and contrast among the models so we could make a decision on which model to select according to our need. The whole experience was very pleasant. James was so informative that we simply made our decision on the spot. He also followed up after delivery to make sure the warranty is valid with the right serial number. This is it...for the best price and the best service read more

James spent time with us going over each of the massage chair options. Plenty of time to make a decision. And a good deal! We ended up with the Kahuna SM9000 - preferring the deeper roller action and incredible foot massage. We've had the chair for several months now and use it very often. Thanks James! read more

I have to echo all the great reviews for James Wong's store on Noriega St. My wife is a massage therapist, and I was no longer able to provide her the relief she needed after a day of massaging others (yes, I got over my feelings of inadequacy). So this chair was for HER. Living over in the east bay, we tried chairs at Brookstone and Costco before discovering James on Yelp. I was fairly confused about the true origins of some of the the chair manufacturers, and James gave us a very helpful (and evidence based) explanation about the companies. While I did want to get a chair actually made in Japan, it wasn't our deciding factor. James had a couple of models of Osaki as well as an Inada Dreamwave. Low-pressure truly describes James. He entertained my 7-year old so that my wife and I could both try the chairs, and made us feel completely at ease. We left with great info, but no commitment, and he was fine with that. After trying out a couple more chairs at a Costco road-show display (absolutely horrible and misleading salesman), and more deliberation, we went back to James with our decision. We chose the Osaki 4S JP, which is offered from Costco online, but James' price was better by a mile. It turns out to be one of the most popular chairs in Japan, and has by far the best actual massage action than any other chair we've tried. No "L-track" or "zero-gravity" claims, but truly next-generation in actual delivery of the massage. Also, it's not a behemoth that takes up half the room! He included white-glove delivery to San Ramon, and kept us constantly updated on the chair's trek from Texas. Overall, we got the best possible experience as well as a great deal on the chair, our only problem now is fighting over who gets to use it every night! Many thanks to James! read more

We bought an Inada Sogno from James, the owner. He was awesome. He gave us the best chair for the best price and gave us incredible service. Of all the places we visited, he was the most knowledgeable and did not rush us at all. We went to the other major chains in the area and this place gave us the best price. He only sells massage chairs from what I could see. It is a small showroom but it is more than enough to experience the massage chairs. We are loving the chair over in the East bay! read more