Grand River Hearing is the best place if you are living with tinnitus. I have been a patient here…read morefor a year and am completely amazed by the service and help offered to me. Calvin works so hard for his patients and has offered me incredible support since the day we met. He's genuine and real, he truly cares about your well being and has helped me make major improvements in my life with tinnitus. His staff, Renee and Kim, are awesome too! I haven't met people so sincere and passionate about their work and dedicated to their patients. My life has changed dramatically for the better thanks to everyone at Grand River Hearing. Calvin did extensive hearing tests on me, spent a great deal of time during my first appointment getting to know my boyfriend and myself as people not just as a patient. He made us both so comfortable and educated us greatly. He has helped me incorporate soothing sound into my daily life and set me up with incredible tinnitus management strategies. Being only 32 and dealing with multiple chronic illnesses finding a medical professional who genuinely cares is a rare thing these days. I'm so lucky to have everyone here on my team!

Terrible service. Took my mum there and they just rushed everything and tried to get us out the…read moredoor as quickly as possible.The guy Calvin was very short with us when we had questions and did not seem to be paying any attention to our concerns. Will not be recommending this guy to anybody.

I had a great experience with Auris Care in Kitchener and would highly recommend their services…read more From the beginning, the staff were professional, compassionate, and genuinely attentive. They took the time to listen, answer questions, and make sure everything was clearly explained, which made the whole process feel smooth and stress-free. What stood out the most was their level of care and dedication. You can tell they truly care about their clients and go the extra mile to provide support in a respectful and thoughtful way. Overall, a very positive experience. I'm grateful for their help and would not hesitate to recommend Auris Care to anyone looking for reliable and caring service.

Curt initial response over the telphone (international answering service?). The local? female…read moreemployee who then intervened wasn't much more polite. Not impressed! Ladies and gentlemen, first impressions DO count, certainly in our country. I'll take my hearing needs elsewhere. A word to the wise.