It is amazing that we have someone of Dr. Wilkes' caliber in this area. This man literally saved my…read morelife with an endoscopy. I've never sent a potted plant to a doctor and his staff before, but I did this time. He saw me on an emergency basis when UAB and Vandy wanted to give me an appointment weeks out. Thanks again!

Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns…read morewhen it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to havimg when representing themselves as a Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns when it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to having representing themselves as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that.

My family and I have been going to Medical Associates Of The Shoals for years and every time we've…read morebeen there the type of care has been great! The care quality has been excellent and the office experience has been great for sure! I highly recommend it to everyone!

Smooth check in process. I never have a long wait. Less than 10 minutes I am called back for…read morevital signs and either placed in room or lab waiting area. I don't wait long for Doctor to enter exam room either. Smooth checkout process as well. Great text reminders for appointment. And you can even verify your information on text prior to checking in. I would give Medical Associates of the Shoals an A+ overall!!!

The medical director, William M. Roddy, DO provided the very best medical care anywhere! I have…read moreknown of countless patients of his who credit him for saving their lives! He was beyond a brilliant physician! An extremely talented yet very compassionate man who truly cared about his patients yet obviously wasn't concerned about revenue. He was selfless, consistently put his patients needs before his own. I have talked with many people including some that told me he was their doctor and they had been to up to 14 other doctors including major medical center teams of doctors. They said that none of them could find out what was wrong with them and were no able to help them. They said that within minutes of their first visit to Dr. Roddy was able to determine what things were wrong with me. Within 2 days of him treating him they were at least 95% better. The people I spoke with said they were certain that God sent them to Dr.Roddy. Patients knew that Dr. Roddy had severe neck and back problems. I heard through the grapevine that Dr. Roddy went to California to have his mid back operated on and that he woke up paralyzed with zero feeling from the waist down. From what I was told, the neurosurgeon, Henry E. Aryan, MD tried to perform a surgery that he had only seen once during his training that was reserved exclusively for young children with spinal tumors or brain tumors. Dr. Aryan admitted that he did not explore the surgery area before the wound was closed and that he didn't check his condition before he hurriedly left the hospital. This was confirmed by the recovery room nurses. Also, they called Dr. Aryan on his beeper, cell phone and home phone constantly for 6 hours and left him detailed messages about Dr. Roddy's condition. I was informed by several reliable sources that after around 6 hours and 25 minutes later Dr. Aryan arrived at Dr. Roddy's recovery room with a strong smell of alcohol on him. Dr. Roddy had a an RN friend with him the entire time. Dr. Aryan had Dr. Roddy rushed to get a CAT scan of his mid back. An extremely large blood clot and countless sharp bone fragments compressed his spinal cord so much that permanently ruined and tore his spinal cord. I happened to see a close friend of Dr. Roddy's and he told me that Dr. Aryan said to Dr. Roddy that there was almost no chance that Dr. Roddy would ever be able to move his lower extremities again. I was told that Dr. Roddy and his nurse demanded that Dr. Aryan tell them why he didn't find the blood clot and the bone fragments before closing, ( it's a given that all doctors who operate always explore and thoroughly irrigate the wound before closing.) Dr. Aryan said he just didn't explore. I understand that Dr. Aryan asked Dr. Roddy if he wanted him to take him back to surgery and remove the blood clot and the bone fragments. Dr. Roddy told him that he definitely did. After the second surgery he was still paralyzed from the waist down. I was also told that Dr. Roddy developed pneumonia and severe shortness of breath. The hospital had a neurologist intensive care unit and another ICU as well. However in spite of the fact that Dr. Roddy was in critical condition Dr. Aryan refused to tender him and kept him on a regular floor bed where there was no monitoring on him. After surgery Dr. Roddy knew that he had an intestinal obstruction. The entire 11 days Dr. Roddy was in the hospital Dr.. Aryan did not see him one time, in spite of the fact that he promised Dr. Roddy and his nurse that he would come see at one or two times per day. Also, from an internet complaint written by Dr. Roddy I read that Dr. Aryan followed Dr. Roddy on his gurney back to his room after the second surgery and wrote his cell phone number on a card and told Dr. Roddy to call him on his anytime he wanted to speak with him whether was day or during the middle of the night. I read where he told TDr. Roddy that he was here for him. Dr. Roddy's complaint read that when after 36 the P.A. of Aryan's wouldn't get Aryan to come see him he told the PA that if he didn't get a gastroenterologist ASAP his colon would perforate and it would surely kill him. My nurse and I told him that if I died not he be sued and charged with wrongful death but Dr. Aryan and the entire hospital would be served notice as well. I read that within minutes a gastroenterologist showed up and took Dr. Roddy to surgery immediately. I understand that he harshly scolded the PA and told him that a gastroenterologist should have been called to see him as soon as his whole abdomen had no bowel sounds which was just after Dr. Roddy's second surgery. I read where the told all of them that it was a miracle that Dr. Roddy's intestines hadn't perforated hours before. In closing, I read where Dr. Roddy wrote in a complaint that he called Dr. Aryan's cell phone and it went to voicemail. According to Roddy's complaint he left a voicemail for Dr. Aryan. Later he found he was blocked.

Dr. Roddy has been out sick for almost 2 years but he is still the best Dr., our area has ever…read moreknown . He is very skilled , compassionate, loyal , respectful and proessional all the way . He is the best diagnostic physician I have ever known and i've been a nurse for 42 years . I am looking forward to seeing him well and back into practice . The world needs more doctors like him and there would be a lot less lawsuits .

Can't say enough good things about this business. Caring professionals, comfortable , clean…read morebuilding. Help when you need it. My experience today and every other visit was very professional and it didn't hurt!

From the start the staff was very friendly and welcoming. I saw Dr johnson. Very nice good chair…read moreside manners. Unfortunately my case was not a normal case.Dr. Johnson. Was very forthright and honest she told me she was not able to do what I needed. Any Dr who is willing to tell you that they are not able to do what you have gone there for Is a doctor I highly recommend she helped me with the oral surgeon who recommended her and got me set up with a person her specialized in my type of issue. If your looking for a great dentist who will work hard to make sure your dental issue get resolved the go to Dr Johnson. I highly recommend her.

Urgent Team is consistently the fastest and best urgent care in town! I have been to this location…read moreseveral times, and have taken my child, and we have always received prompt and courteous care. The facility is clean and well lit. Sign in at the kiosk is easy, and I've always been called back quickly. The nurse practitioner even told me to call back if I wasn't feeling better in a couple of days. In the past, they have called to follow up on my care. I would highly recommend this urgent care--and they also see children!

Staff always friendly and efficient. Our family have used this Urgent Care for the past 2 years and…read morewould highly recommend Courtney Hood and her staff.

Everyone is friendly and the Type of Care my mother gets every time we're there is great and the…read morecare quality is great and the office experience is great also. Especially the Type of Care!

I'm disappointed in the front house management and staff of this office. This is very upsetting…read morebecause I liked my nurse and my therapist Dalton has helped me more than anyone has ever within a short time. Sadly, the staff you have to deal with when you first arrive or call are not worth coming here. I have had multiple issues within the few months of going. They are dismissive and have been rude. I came here because I am having tough problems, not to be met with more. It had been hard for me to reach out, to ask for help and come in. I wanted to make steps forward but IBH Muscle Shoals has reminded me why I do not. I am continuing my process with other doctors, which is tough when dealing with mental health issues. I know in the long run it will be worth it. Save yourself the trouble, and find somewhere else. I hope the nurses and therapists that do the good work there find a better place to share their gifts and knowledge. The front staff is ruining it for you. This place is a money making machine filled with crazy rude staff.

The doctor's and staff are excellent. The are very professional, knowledgeable, respectful,…read morerelatable and friendly. The appointment wait times are excellent. I have never been left hanging. My doctor, Dr. Jennifer Thompson-Davis, has always taken care of my health concerns. When my doctor is not available, (doctor's take time off ALSO, goodness gracious). The other doctors are always available and know my health care concerns as if they were my regular doctor; I cannot tell you how nice it is knowing this.

I have used this office and Dr Vacik for a few years now. He's very thorough and the staff has…read morealways been friendly. I'm happy with the decision to use him and his office.

I am looking for a new family doctor. This doctor was highly rated on BC/BS website. I called and…read moregot a recording stating if you are new patient looking for an appointment to please fill out an on-line form, which I did. I received an email stating I was turned down because of various reasons which they did not state. I will be 65 years old in November (Medicare). I am in excellent health, I have one medication I am on for restless leg syndrome and they would not except me as a new patient for reasons I do not know. I tried to respond to the email I received and it said unable to respond-a non-monitored mailbox! This is unheard of and I would not recommend this doctor for this reason.