We bought a woodstove from here. As it is cash and carry, they used a forklift to put the stove into the back of our pickup. They were kind of jerky placing it in and the edge of the stove ended up pressing on the crossbar of the tonneau cover. I pointed this out and asked them to move it out an inch or so but they said it would be okay once we strapped it in. The forklift operator hopped up and strapped it in saying it would not move at all. I questioned them about the stove just sitting on a pallet and was told it was firmly attached to the pallet and was not going to move. I told them I was travelling an hour on the highway. Turns out the stove was just attached to the pallet by the plastic it was wrapped in. By the time I got home, the plastic was shredding and blowing in the wind. The tonneau cover was damaged and had popped out. I had driven so carefully and smoothly. When we called them they were extremely rude and denied that they ruined our tonneau cover. They wouldn't listen and talked over us rudely. Do not do business with people like this. read more