We've been coming to Heartland for years, and they might as well be family! I can't say enough about the amazing progress my kids have made or the wonderful support we have received as a family, from helping us find other resources and navigate Medicaid to making friends in the waiting room. I have an autistic son who has been in speech therapy for eight years with Karen, a son who graduated speech therapy with Beth and progressed enough to no longer need an IEP fir his speech delays, and a kiddo who took handwriting camp here over the summer before kindergarten to gain more confidence in their writing. Having been to other providers before finding Heartland, I feel fairly confident in saying that you won't find another therapy office in town that truly cares about each and every child like their own. On a personal note, I was a single mom when we started at Heartland, and there were times Laura (the office manager) was the only adult I had a real conversation with all day, and she never let me leave their office without feeling lighter and more optimistic about the future. She's a treasure! read more

Try it BUT then go someplace else. We, like you all, had high hopes and have heard amazing things about them. The therapist was professional, but the owner is anything but heart (Heartland name should be changed for sure!) & the total opposite of warmth: brisk, unwelcoming, with the constant "we really don't need your business" attitude. I consult other healthcare organizations (much bigger ones) on their customer experience & the atmosphere the owner created here is very poor. We were lucky to find a great place with staff, supervisors and director who really care elsewhere. Because professionalism is needed, but heart is the magic part to this formula. Good luck to you all in finding a provider where every single person cares for real. read more