This place takes amazing care of their animals! They are treated just like family and spoiled!read more

This shelter is super good. They are animal friendly. They dont put animals down unless there is no…read moreother choice. I recomend this shelter. Go adot a cute adorable animal.

What's your favorite breed?? Are Labradors your life? Do Schnauzers have your heart? Maybe you'd…read moreprefer a Rag Doll purr in your lap each night... My favorite breed is rescue. When my rescued Boston Terrier passed away at nearly fourteen years old my heart was broken. She was there for our wedding, first apartment together, move to Denver, our first house, our first baby and second. You name it, she was there-- supporting us. No dog loves harder than a rescue-- Sammie was proof of that. But with a two year old and newborn we decided to hold off on getting another. Months of my toddler asking where Sammie had gone, was torture. While I was sure we would adopt a rescue, my original thought of an adult dog was diminishing. Over time we decided the next addition to our family would be a puppy, so we wouldn't have to deal with our children's heartache anytime soon. Heartland Humane Society was outstanding. They were very responsive, they had answers to any question and they did their homework to ensure each animal goes to a good home. After seeing a photo online, inquiring, trading numerous emails followed by submitting an eventually approved application we traveled nearly 100 miles to meet him. It was love at first sight. The moment he rolled on his back for a belly rub, having spotted our toddler, we just knew. We adopted a nearly six month old pup, Arlo Guy. Please adopt, don't shop. This organization is fabulous.

Huge shout out to Heartland Humane Society and their staff. The amount of animals they care for on…read morea daily basis is truly amazing. As a customer coming in to see the dogs, the kennels are always very clean and animals are well cared for. Staff is friendly and truly care for the animals. People need to take the time to volunteer and if you are wanting a dog or cat please consider rescuing a pet. So many pets need homes. Thank you to all the staff and volunteers and fosters at HHS! We are so excited with our new addition to our family, savannah, now named Bean. She's amazing!!

I adopted my cat Hayden there in October 2019. He's amazing. I would suggest anybody go there…read morebecause they make sure the animals are chipped and that they have their shots so it's reasonable price to adopt still have Hayden today and I love him so much.

Animals seem well cared for, but I wish they'd let you interact with animals if you're not 100%…read moresure about adopting. That's how I adopted my current cat, and I think it'd encourage more adoptions.

My friend and I had called to ask about petting and playing with their cats, I completely…read moreunderstand their reasoning as to why we are not allowed. But they could maybe get a waver for people who are wanting to offer their time to play with these animals. Anyways before the call was even finished, I was hung up on! I had more questions about the class they were offering, I found it rude and unprofessional.

I adopted a kitten 2 weeks ago and he came here with an intestinal parasite called GIARDIA. Some…read morehow Lindy the vet there knew exactly what it was when I called. Now my 6 year old kitty has it AND it is transferred to humans THERFORE $400.00 in vet bills and dr appts for us. Sanitizing everything in the house. The. Vet said it may never go away!! THANKS ALOT!!!​​​​​​​​

I love this place! I've used their services for every animal my family has welcomed. I'm waiting…read moreuntil my newest service dog is 18 months old until he has his visit. A Dane Heeler his name is Stormy but I call him Smalls he was found under a bridge downtown. I thank God for him everyday. He came just in time my service dog Wishbone was almost done done. Within 2 weeks Wishbone was gone and Stormy had to step up for duty before training even started. Smalls hit a home run! His hart is bigger than he's ever gunna get. I just hope I can LOVE him back as BIG. Thanks for earning my trust to care for my kids. Shy Storm

I can't express enough how awesome IHA is. We scheduled our 1.5 year old grey tabby to be spayed on…read moreTuesday morning, and had her back the following morning. Safe, sound, and resting peacefully (Pictured below in her favourite spot). Note: We were able to snag someone's cancellation by calling on Monday. Otherwise, it appears appointments are a month + out as of 3/2022. Intake was amazing as staff met everyone coming in that day at the door and assisted with initial paperwork. Our kitty was just past her follow-up shot regimen for rabies and distemper, which the clinic provided at a minimal cost. Overall, our bill was just over 90$ which included nail trimming/capping (10$), shots, spaying, pain medication, overnight stay, as well as a microchipping fee (25$). This is far, far less then the range of prices we were quoted at other local animal veterinarian/hospitals. (Anywhere from 250$ to 1050$, just to *spay* alone.) Although a bit of a drive for those living in Hiawatha/Marion/North CR, the cost and level of care make it worth your time. If you choose to utilize IHA for your pet healthcare needs, please be sure to add a little extra when you pay to help keep this local non-profit going.

The Iowa City Animal Care and Adoption Center was displaced during the 2008 floods from their…read morelocation on Kirkwood Ave to Sand Road (an extension of Gilbert rd about 5 miles south of the water front hyvee). They have a great staff who are dedicated to all of the wonderful animals looking for homes. They have tons of great volunteer opportunities too from dog walking & cat care to fostering and mobile adoptions. So even if you aren't able to bring a pet into your home right now, there are plenty of ways you can help out this great organization and make an impact on the life of a homeless pet!

My boyfriend and I approached ICAC on behalf of our then cat, Augusta, a sweet, chatty tabby we had…read morerescued in Oxford. Locals assured us she had been displaced and unfed for several weeks. We housed Augusta for four months and loved her very much, but her senile condition/medical complications became too difficult for us to maintain (namely her thyroid deficiency). So, we discussed it with our vet and agreed the shelter was our best alternative. From the get-go, we were received both unprofessionally and insensitively at ICAC, without so much as a greeting. The woman I assume is in charge glared us up and down and asked where the cat came from. She couldn't have looked more disinterested in what we were saying. She then informed us they were unable to take strays found outside of IC. We asked where we should go instead. 15 minutes later, she referred us to a shelter in Cedar Rapids. I explained that Gus had been living with us in IC for four months under local veterinary care and asked that she reconsider Gus's residency. At that time, she began interrogating us about how we acquired the cat, taking a tone as if to imply we were neither "legal" nor competent guardians for Gus. After tiptoeing in circles around reasons to get rid of us, she finally sighed out something along the lines of, "I guess you could relinquish her to us..." We ccepted (so sorry to inconvenience you, lady). She then drilled us over why we didn't just do it at the vet (I'd already told this woman at least twice we'd never done this before). While I was signing the waiver, she was checking Gus's teeth, at which time Gus started growling and the woman took her to another room. She returned almost immediately without Gus and at no point offered us to say our goodbyes. She just sent us on our way. Nevermind what was lacking here in basic service, how the fuck does an animal shelter lack less than basic sympathy?

Ruby has been coming…read morehere since she was a pup and now she is 8 years old. She loves all the lovings everyone has for her. So thank you more than you know.

I want to start by saying I truly love my puppy and have already built a strong bond with him. That…read morepart makes this even more disappointing. Unfortunately, after bringing him home, I found out he has roundworms something I was never informed of. I was specifically told he needed to see a vet before I could pick him up, which gave me confidence he was healthy. I paid a significant amount, and now I'm facing additional unexpected vet bills to treat a condition that should have been disclosed upfront. I also made it clear that I have another dog at home, so this situation could have easily impacted more than just one pet. To make matters worse, my vet mentioned that they've seen similar cases from this same place, which is very concerning. Another red flag was not being allowed to read the terms of agreement myself they were only read to me. Looking back, that doesn't sit right. I understand that puppies can come with health risks, including parasites like roundworms, but transparency is everything especially at this price point. I feel let down by the lack of honesty and communication. Again, I love my pup and wish the best for the other dogs there, but I would strongly encourage anyone considering purchasing from here to ask detailed questions, request full documentation, and be fully aware of potential risks before committing.

Was in the facility twice. My wife & I were thinking of getting a cat for our daughter that attends…read morecollege here. As you walk in the first set of doors there is a disarray of items on both sides of entry way. We didn't know if it was donations or trash because of dark garbage bags. We entered into main reception area. We overheard a lady finishing up a call with someone. After her call had ended she made inappropriate rude comments about the caller. It was unprofessional & made my wife & I extremely uncomfortable. We didn't know if they are short staffed or inadequately trained by a Manager. We felt if they are going to talk about someone rudely after a phone call, what would they say about us. We were indecisive our first visit, hence the reason we came back. But now we are rethinking this facility if they hire people to run it in such a manner we don't know if we want to purchase an animal. We may peruse the free kitten options or look into neighboring rescues.

We've adopted 2 dogs and 2 cats in the last 4 years and each time was a great experience. Our first…read moredog had heartworm, but the had him on medication and sent us home with what he needed at no charge. We brought him in a couple of times to be tested, again, at no extra charge. We've had him 4 years now with no problems. Our 2nd dog was rescued by the ASPCA in Arkansas. We adopted her 2 days after she was transferred. We've had her now for 3 years. And the two cats, brother and sister, were just 8 weeks old when we adopted them. We went for one car but couldn't split them up. Thanks to the Bissell Foundation's Clear the Shelter program we were able to afford both kittens. We've had them now for 2 years and love every one of them. The Humane Society personnel was very kind and helpful each time and the vet was very nice.