If I could give the place negative stars I would. Receptionist RARELY answer the phone and dr.z…read moretells them to tell people that call for her that she is busy with patients when she really just isn't in the office. They made me pay a copay just to speak with dr z about my health. Dr z makes promises to patients and doesn't follow up when those promises fall through. Nothing about this place screams"I want to bring my family here!" If you call and want to see me speak to your doctor about your health they will literally give you the run around and never call back. The receptionist here even tried to get me to disclose details about my health over the phone without confirming my identity and if you've been a patient here before the year 2022 they do NOT have any of your records before the year. They switched to a new system and don't even have access to the data which is a MAJOR HIPPA VIOLATION. This practice is a decade behind in tech and I wouldn't recommend my dog be treated by these people.

TERRIBLE, patient recovering from triple bypass saw PA who could barely speak English instead of…read moreDoctor for check up and died 4 days later.

My family will NEVER EVER use them as our general practitioners again. They have screwed us over…read moreas patients twice (both me and my husband). Let me start in August of 2012 where I was sick with a upper respiratory infection which untreated turned into full blown pneumonia all because they refused to see me without a $300 deposit (my husband lost his job and we currently have no insurance). I ended up getting treated and put on 12 different medications at a free clinic which i am now on 2 different inhalers for the rest of my life because of their negligence and lack of caring for their patients. Now today, on 9/6/13 my husband needed to see them for high blood pressure (it was taken by his employer nurse being 180/110) and they refused to see him until 9/10/13. What kind of general practitioner turns people away when they are in their time of need? I thought they were supposed to care!!! Needless to say we will never go back and i will be spreading the word of their greedy money hungry policies and warning everyone of how horrible they are. I wish they would let me score a minus 10 stars for their rude receptionists who obviously cant see the urgency in their patients needs as well as the practices crappy policies that are basically killing their patients. Not to mention the office manager who is rude as hell and would be better off running a toxic waste dump with her attitude than an office of untrained individuals with no class or respect.

I've been a patient for approximately three years. I moved here from a large city where I had…read moreexcellent medical care and access to anything necessary. I was concerned about finding reputable medical care which led me to look into Duke related practices. I have been very happy with Kernodle Elon and in particular with Danielle Carter. She has managed to pick up where my old doctor left off and makes me feel comfortable and well cared for. Her knowledge is impressive, she responds quickly to messages/emails and her nurse is very kind. I would highly recommend.

The doctors at this location are truly wonderful, but the staff are disappointingly rude. They…read moreroutinely yell at their clients, and their general demeanor can be extremely gruff. Unfortunately, because of this, the behavior of the front-office and intake/reception staff hurts this medical practice's appearance of professionalism.

I spoke to a person answering the phone. She was able to find notes from our previous call. She did…read morenot respond professionally. I was very disappointed with the out come of this call

This is where all the really good doctors in Greensboro practice. Sincere, personable, dedicated,…read moreand thorough are just of the adjectives that don't even begin to adequately describe the doctors and staff here. I am so very glad that I made the leap and switched over to Dr. Tower - she's one of the best! Dr. Duncan is also very good! Mid-Town Pharmacy is close by and they are some of the nicest people around!

We've been to this urgent care before... swimmer's ear ...Every. single. summer!…read more Once again, the staff was wonderful! We were able to sit in the car and wait for our turn. The receptionist, triage nurse, and nurse practitioner were just awesome. Efficient, caring and took great care of my son. We will be back (probably next summer with swimmers ear again - lol). Thanks NextCare!

Bobby White needs some remedial training on bedside manner and apparently with female patients. He…read moreis not a good listener. And, he's going to do it 'his' way because he thinks he's a legend...in his own mind!

I use KC Urgent Care because of the professionalism and care from the medical staff. I've never…read morebeen disappointed, only treated with respect, kindness, and with the correct treatment. Check-in at Urgent Care is easy, and the staff is engaging and humanizing. Why a one-star review? The CMA! Boundary Violations

Every time you go, they require you to show your license and insurance. They go over the same info…read moreas echeck so I won't bother to do that again. It's repeating the same info and doesn't make sense to do it twice. Staff is friendly but they need a better way to check in instead of having to go around the long rope and around again to the counters. It's difficult for walker and wheelchairs and anyone who has trouble walking.

This place is very unprofessional ! They were talking about my care in the open . I was in the exam…read moreroom waiting for the doctor while I listen them stating my name and talking my care in the open. If I can label this clinic with a zero I will. I feel very violated and if I didn't need to be seen ASAP I would have just walk out. I had Dr. Shah as my physician he was fine did his exam and went off his way. Most of my complaint is with the staffs front desk clerk . I just can't wrap my head around that they can speak about a patients care so openly. If I can hear them from the room I won't be surprise if anyone else heard. I work at the hospital and my right as a patient so this was HIPPA violation.If you are looking for good and caring care this is not the place .I just have to say if people hate their job so much they should find another career. Please save your money and time and don't go to this clinic . Please go else where.

I started at Pivot with a lot of neck, shoulder and left arm pain. This pain was not allowing me to…read moresleep more than 1hr each night. Michele Landry was very attentive to my needs. I saw great improvement in 2 visits! At my last visit, I had greatly improved and felt confident in this being the last visit. Danielle made appointments for me and she is very pleasant on the phone. I would definitely recommend Pivot Physical Therapy. Jan Peterman Graham N.C.

If I could give a zero, I would. Totally wrong exercises for my condition. Increased my pain and…read morenow I have more severe pain. Also, sent me a text and didn't mention I'd be charged a co-pay for using it. Thank GOD for other reviews and warnings. And forget about canceling an appt online. You have to call and speak to someone...like the customer service for Spectrum!!! I'm now taking pain therapy at the YMCA, where the therapists understand my pain. ​