Helpful and friendly staff, always do a great job grooming my terrier who was nervous at first and…read morenow he trots in and out with confidence.

John Hopewell is an extremely friendly and helpful man, he is so talented at his work and will even…read moremake custom made items for you. He mainly does chinchilla, degus, rat etc cages made out of wire and metal, but these can start at just carry cages right up to breeding cages, he will sit and work out exactly what you want and need and does it all for a really good price, agreed in advanced and can even deliver. His work is always to a extremely high standard and i have even had a few cages off him, they last forever and always look like new. He also sells accessories to go with cages which can be bought on there own too, like shelving, trays, fantastic water bottles that can not be chewed by little friends and saves you money in the long run. He also has a pet supplies shop on site which is fantastic for all your pets stuff from the usual dogs and cats to the more unusual animals.

Get my senior light dog food from there and he delivers it to my mums in wickersley and I collect…read moreit and bring to Scunthorpe !! Good service and product .

We are just about to take our second dog to animal inn for a holiday while we take our holiday, our…read morelast dog stayed with the guys for a few years but she past away last year. our new dog is 9 months old and has been for a visit already to get used to Nicola and they got on great, Lucy will be staying for a week and we have every confidence that she will enjoy her stay

I was very nervous when i first took my dog here as she is very aggressive and is scared of…read moreeverything.all other kennels in my area would not take her. I should never have worried as they treat their guests as people.they treat them,talk to them and due to my woofy woo being in her senior years and slightly incontinent they even washed her. All the comforts of a real hotel with under floor heating and fans in the summer to cool them.they have an inside section and an outdoor section.my beautiful girl absolutly love the guys at these kennels and even in her aging years they go out of their way and collect her and drop her off as she cant walk the few miles there anymore.if you want a worry free holiday then this is the place.she has a great time.would definatley recommend.

After issues over treatment of three different dogs over 3 years we have finally left this…read morepractice. The first problem concerned a bad mis-diagnosis in 2017 of my elderly mother's dog on which she doted. Arundells' vet insisted that her problems were related to a build-up of fatty tissue and NOT cancer, as we had suspected. After a subsequent and very expensive MRI scanning procedure at another vet, our fears were shown to be accurate and the dog was finally put to sleep. Our own precious retriever/spaniel cross became ill one night and we had to take him into Bennetthorpe in the early hours of the morning to see what was to be done. I am sure that nothing could have been done to save him, he was 13yrs old, but we felt that over £600 in less than 6 hours was a fairly hefty fee to pick up a dead body. This week our latest and final problem has occurred with our Labrador puppy who has been registered here since June 2019 when we got him at 10 weeks old. It may have been difficult to spot a hip issue at his early health-check and attendance for immunization, but we had an increasing concern that all was not well. He was subsequently castrated (far too young as we are now told, but we were not advised of this by Arundells at the time or we would certainly have re-thought the action). Recently, the arrogance and unhelpful behavior of Arundells' staff was highlighted when we attempted to have them sign off on our Labrador puppy's planned visit to a physiotherapist - what ensued was a veritable circus of poor communication and organization. Ahead of the physio visit, we asked for a consent note from the vet who had seen him last. This was agreed to, but the consent order was wrongly sent for him to be operated on and not for physio. We asked for the proper form to be sent, having booked him in for an appointment that evening. At 5.20pm we received a call from Claire, who warrants a special mention as the self-important 'head receptionist' who apart from being rude and unhelpful refused to send the correct consent order until we had paid for him to be seen again by a vet there. It seems we could have him operated upon, but he wasn't to be permitted a consultation for physiotherapy! Given the time of the return call (5 hours after we had first made the request) there was in any event nobody available at Arundells to see him in time, anyway. Now dealing with the fallout of this encounter, further exploration has shown up a previously undiagnosed issue which we are trying to address - at another vet. All of this is a great shame as we have the utmost respect for the senior vet in this practice, but we would certainly not go back there.

I love Arundel vets, they've looked after all 3 of our dogs. The staff are great and extremely…read morefriendly, appointments always available and go out if their way to help. Would highly recommend to any pet owner.

A great place to shop locally for all your pet supplies. Very knowledgable and friendly staff will…read moreassist you with all your questions and needs. They also offer a professional dog grooming service.

Looking at the reviews this vets seem to have improved considerably…read more I used them around 10 years ago. The turning point for me was when I rang in as an anxious pet owner asking about treatment for my dog, the receptionist thought she put me on hold. She then proceeded to use every F word possible and scream that she couldn't F'ing cope with me. Her supervisor came on the phone and I advised her that I had heard everything and she could only apologize. I immediately changed vets and informed them that I could not leave any animal of mine in their care if that is how they spoke about their clients! I also took a Terrapin in for treatment which I had found, the vet looked and hinted they were not funded for wildlife but said the Terrapin looked alright. I then rang the RSPCA who took the poor creature to a sanctuary, it died en route. Coincidentally they then took it to Peak Vets who diagnosed extreme muscle waste. So not alright then? Still they didn't have to treat it as it was dead. The Partner Steve rang me to ask me to clear my bill, no apology! He has since retired. So it was 10 years ago, still a lot of the staff I spoke to are still there. Sorry but had I not heard how that receptionist/vet nurse and her disgusting and disturbing outburst then I would have been none the wiser. Lets hope they have changed!

The staff here are absolutely wonderful with all kinds of animals and we've taken all sorts down…read morethere; cats, dogs and even degus! Both vets obviously love animals and they are wonderfully reassuring to us worried owners too. The reception staff are also extremely friendly and are on-hand to answer enquiries by email as well if you haven't got an urgent problem. I would definitely recommend these to anyone in the area.

Delightfully designed and manufactured collars for the canine in your life. The martingale ones in…read moreparticular are a favourite. Delivery is always far more prompt than most online retaillers manage.

what a lovely cattery! the lady who runs it quite put my mind at rest about leaving my cat there…read more The kennels were spotless and spacious. when i came back for him there was one happy contented cat and behaved as if he had never been away. A must for cat lovers

We cannot praise Dearne House cattery highly enough.Our kitten was only 14 weeks old when we went…read moreaway for 3 weeks.They were very understanding when i rang after only a week and they reassured me and put my mind at rest,and sure enough when we went to pick him up he looked happy and was purring when the lady picked him up for a last cuddle.We could see he had grown over the 3 weeks and he looked very healthy.The units are spacious and very clean,they are on 2 levels the upper level is where your cat can go to sleep or just for quiet time.Dearne House is in a lovely location surrounded by open countryside.We are so impressed he is booked in for later in the year.