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    Heist Escape Room

    4.9 (327 reviews)

    Services - Heist Escape Room

    Team building activities

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    Escaped with 2 mins to spare!
    Melissa H.

    I remember when I was first getting into escape rooms around 2017/2018 and I saw this room FIRST open. Its literally right in my area, but for some reason, I hadnt given it a try until Sept 2021! I think I was skeptical since it was only one room, it had just opened (literally like 2 Yelp reviews) and I had never an escape room before that wasnt some "big name" or "big warehouse", boy was I wrong. I came with a group of friends back in Sept 2021 to try out Heist Escape Room for the first time. I was definitely super shocked at the quality of the room, how immersive it is, and the interactions that you get to have during the gameplay. I think what makes this room shine is the cohesiveness of the rooms and the flow of the game itself. I dont want to spoil too much but for example, there are some parts of the room that make you feel like you're outside, or some parts that make you feel like you really are working in the office protecting the diamond. During our first time, my group and I wasnt able to escape, but we knew we would come back to try again! I just went this July 4th, with some newcomers to Heist and one person who came during the first try. We were able to escape this time!! Even playing the room a second time, I didnt remember every single detail, a lot of the stuff still felt so new but with the same amount of fun!! Especially now with finishing the whole game, I was able to see the entire gameplay of the room and how many more puzzles there were. I would consider this a gen 2 room with some lock/puzzles, but mostly electronic and interactive ones! They were super unique and some I havent seen before. Kevin, the owner was awesome. Very considerate of his escape room goers, explained the room well, and overall super nice. This was his business straight out of college and it looks like it's been doing super well. I hear that he'll be opening a new business soon, and closing this one down which I'm super sad about because I was really looking forward to trying some of the new rooms that he had planned. However, the ideas of his new business endeavor seem great, and I will also support that! Thanks Heist Escape Room for being one of the best escape rooms in the Bay!

    This is the entrance or the waiting room.

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    2 years ago

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    1 year ago

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    Kevin C.

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    Kevin C.

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    1 year ago

    The perfect place for a team building activity. We laughed so much. It was a memorable experience.

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    Kevin C.

    Thank you Zuly! Hope to see you all again soon!

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    2 years ago

    Very fun escape room! The puzzles are really fun to solve. The whole experience is very immersive.

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    1 year ago

    Fun escape room the staff was great! Would highly recommend the diamond heist! Lots of fun.

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    4 years ago

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    Page 1 of 9

    Ask the Community - Heist Escape Room

    What is the minimum age you would recommend for the room? Assuming there will be adult supervision.

    There is no minimum age recommended for this room if there is an adult supervision. While we do… Read more

    Would this be appropriate for a group of 5 boys, ages 11-12?

    Hi, Yes but only with adult supervision

    What degree of physical fitness is required? I.e., I’m elderly with some arthritis and I can walk fine but wouldn’t be able to jump, crawl around or do anything where someone might bump me and I’d fall.

    Hi, No one will physically touch or bump into you. All bookings are private as well so the only… Read more

    Do they accommodate groups of 8?

    Yes you can play this game with 2-8 players. All bookings are private. 2 players are only recommended if you have done at least 5 escape rooms.

    Is this a Generation 1 escape room (meaning typical "lock and key" type of escape room)? Or do they have Generation 2 escape rooms (with a bit more production value like Omescape)?

    Gen 2 Room. 90% electronic props and a couple mechanical props :)

    Do we have to make a reservation before, or can we buy tickets the day of, in person?

    You should make a reservation. You can do it online

    What's the ideal number of people to bring?

    I went with 3 and we could have used 1-2 more people effectively. Ideally 4-6 people is best. You need to be able to split task and look for clues in. 2 teams of 2 or 3 to complete the challenge within the time allotted.

    Hi, is this escape room ok for 7-8yr old kid? he's been to a couple before that weren't horror or scary themed

    No, this room isn't horror or scary themed. There is one point that he will need to hide from something, but other than that, there is no alarming elements involved, so I think he will be okay.

    Hi Kevin Can we play as teams during a session? What I mean is as a family, could we put us parents on one team and our kids on the opposing team and compete during one…

    Unfortunately our current room design cannot split two separate teams. In order to compete against each other, it would need to be two separate sessions.… Read more

    View All 10 Questions

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    Off The Couch

    Off The Couch

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    Had a really good experience with a few workers here. Amita was very friendly to interact with and…read morein no small part was the reason why on the day we planned to only do Chapter 2, we spontaneously decided to also do Chapter 3. Sorry, I can't remember anyone else's names. Puzzles are both clear and challenging at times, the narrative is very interesting and provokes discussion both during and after, and the prospect of decisions affecting later Chapters is very interesting. One of the most engaging and interesting Escape Rooms I've ever done. Although you might find cheaper Escape Rooms out there, Off the Couch Games offers a more unique experience that I think definitely gives you plenty of entertainment for your dollar. I eagerly await Chapters 4 and on. Only room for improvement I can really say is signage. If you miss the banner and front door on your way into the parking lot, you may get confused, especially at night.

    We came to Off The Couch with 6 people to try Occam's Apartment. I've only done a few escape rooms,…read moreso I wasn't sure what to expect. The staff does a really good job introducing you to the game, providing context, and giving an overview of the rules. Additionally, they mentioned that we'd receive a discount off our total based on how quickly we finished, which was extra encouragement for us to get through the game. You immediately get immersed into the game before even walking into the actual room and once you're in Occam's Apartment, it feels even more real. The room itself is well decorated, with nice details scattered around the apartment. I loved every minute of the escape room experience and felt challenged throughout the time we were there. We did ask for hints throughout our time there and the answers were often given through directional questions. What I liked most about the Off the Couch set up is that the escape rooms are all a continuation of a storyline, so it makes you feel invested in the experience. I'm looking forward to the next escape room!

    Bay Mystery Scavenger Hunts

    Bay Mystery Scavenger Hunts

    4.9
    (31 reviews)

    I signed up myself, my partner, and our friends for the computer chip heist scavenger hunt at the…read moreComputer History Museum. Although we enjoyed the general plot of the scavenger hunt and liked the experience of narrowing down who the culprit was, we felt that the clues were excessively specific, as we had to skim through every label in each area of the museum to get the information we needed. I think we would've preferred more general clues where you could still enjoy the information in that area of the museum without having to work so hard to search through each line of text. I also felt like the clues given were not very connected to the objects in the museum, and the plot of the mystery didn't seem very relevant to the setting of the museum. This took us out of the environment of the museum and made the experience less enjoyable. I felt that the length of was too long at 2.5 hours, although if the clues hadn't been as specific, perhaps we would have been less mentally exhausted at the end. We felt that it was fairly easy to narrow down the culprit with a handful of clues, so I think it would have made for far more intrigue if the clues were more directly tied to the plot and involved more thinking rather than just piecing together tidbits of information. My biggest qualm was the price of the scavenger hunt. I felt like paying $60 for to cover the cost of the museum admission, the video at the beginning of the scavenger hunt, and the website that was made for the scavenger hunt was very unreasonable. An average escape room in the area is about $40 to $50, and escape rooms have much more upfront expenses for the organizers, including the cost of renting the space, the elaborate props, and the staffing. This was a fairly enjoyable one-time experience, but in the future I would just go to an escape room.

    Reached out to Bay Mystery Scavenger Hunts to plan our team offsite. Got a response from Tal and it…read morewas breeze from then on. Tal provided accurate descriptions of how each experience would be and what are the available options. Tal was very patient while I sorted out the date of the event and also the experience we wanted. Not going to give any spoilers on the event but we chose the Escape from haunted mansion. The event was held in Sports Page Bar where our team of 17 members split into five groups. The puzzles to solve were very creative and simulates your brain. Also is good team building experience where we need to work as a team and individually to escape within the time. As part of the experience we all got a drink/snack as complimentary. To top it all Tal gave a nice prize/gift to the winning team. Lastly I would like to highlight the amazing customer experience where we booked for 19 people and only 17 people turned up. Tal was able to get us the refund for the two no shows. I will be definitely excited to try out their other scavenger hunts in the upcoming years.

    The Escape Game

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    My friends and I have been to this location many times and done multiple rooms. Each is made with…read moresuch attention to detail and creativity with the embedded puzzles. We came here for Mother's Day and we came here another time for a birthday celebration and it was so sweet to receive a signed card from Analyn, Amber, Mark, Danelle, Monica, and Jam :)) When we get stuck, the assigned staff for our room never fails to be attentive and even read the situation and kindly speak up when needed. I felt the staff has always matched their level of help/involvement perfectly with our progress and our group. Logistically, the waiver process is super fast and there's plenty of parking in the mall parking lot right outside the space (at most just need to do very minimal walking through the lot). We can't wait to watch some behind the scenes videos for the room creation, really happy we have this Escape Game in such a great location and look forward to more Epic fun!!! Thanks so much to Milpitas Staff!!!

    We were looking to do an escape room for the kids and we found availability this Sunday and booked…read moreour reservations!! Staff was very friendly and friendly and receptive. Just a minus star on the reservations - we were expecting to have the room to be just our family but we received a text before our time so indicating that another party was joining us. I guess my feel is that if it says 5 spots free - it meant that we had the room to ourselves but we were grouped with another family (mom and two young kids). No issues with the other family joining in the experience but you never know who you would be paired up!! We did the cosmic event. The room was clean and functional. It was hard to hear Hermes in the space ship but outside of it. We had a wonderful time and escaped!!

    Xcapade Immersive Escape Room

    Xcapade Immersive Escape Room

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    Experience: - We were recommended to do a room that starred…read moreAmy and had to do with various genetic testing techniques - Very scientific and Bay area coded XD - Overall really nice, definitely need to use your brain - Ended up finding the main reveal very early on when we got to the room - 8/10 Service: - You can put your items in lockers with locks outside, but some of the lockers were janky - Bathroom was a bit sketchy but fine, could've been better - The guy at the front was very helpful although sometimes I did have a little trouble understanding him especially when we had to ask for hints - Took a picture of us at the end that was emailed/texted to us after - We did not finish the room, and he did offer to save our progress for next time - 7/10 Ambiance: - The room was veryyyy dimly lit - Only clues would light up so it was rather hard to see - Spooky - 6/10 Overall Rating: 7/10

    Although this escape room was quite a drive from my hometown, it was worth it! There was one staff…read moremember and the manager there--both of which were so kind and fun to chat with. Shoutout to them for trying their best to fix a broken furniture piece and being patient with our clue requests haha. We finished in 1.5 hrs, yay! Picture opportunity w/ props at the end of your visit which will be sent to the email address you put down on the waiver :) I would make the 30-40 min drive to play a game here with friends again! NOTES: There are restrooms and a locker area to store your belongings before entering the escape room. You'll also need to fill out a digital waiver (QR code). GAME: *Homunculus-- This storyline was intriguing and intense without confusing you. I enjoyed how my group was instructed to watch a video going into more detail about the plot we were gonna be immersed in. Pretty much every room had audio playing to continue the storyline and inform you on what task to focus on next + hints. The acting scenes and movable furniture were so cool! Srsly made me respect set construction and the developers' creativity. My favorite aspects of this experience were: - spotlights on which sections to focus on so you're not just put into a huge room, having a sequence and unlocking other rooms was rly satisfying! - walkie talkies for hints instead of having to wave at a camera - the acting and costumes XD this was so funny bc you'll be startled but realize oh it was the rly nice staff from outside so no need to fear PARKING: Plentiful since it's in a plaza with a supermarket.

    Heist Escape Room - escapegames - Updated June 2026

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