I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

As a tenant I give Westrom group 1 star. I have posted my complaints on their website. They…read moreprotect the landlord but not the tenant. I am renting and never had problems talking to my landlord about issues happening with their home. Tenants are to cut grass, weed wack, trim bushes and take care of the inside as well. I understand that when it's a house. I'm not responsible for their plumbing and other maintenance issue that are the responsibility of a landlord. I am definitely staying away from HOA.

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

Mr. Ed Runyon is the gentleman I have been dealing with for the last 2 + years…read more This company is the landlord of the commercial property our business is renting and where our office and warehouse is located. The nicest person you will ever meet. I won't go off on lengthy explanation about it, just take my word. He is a special man and he deals with people in a very special way. Energy of an angel. Anytime that we need anything fixed he is always sending his guy Ronni and it usually fixed very quickly. The properties that they own are well maintained inside and out and they are always on top of what's needing attention. I love the fact that he is our company's landlord and would highly recommend this realty company. If you're in the Fort Worth area and need a commercial space, I recommend you give them a call.

Wouldn't recommend them to manage your property. Very challenging to get a hold of themread more

Not interested in getting home rented. This is not a professional management company. Had rent…read morehouse listed over a month and never stepped foot inside the home. Wasted time and money.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

Let me start by pointing out that I am a real estate broker in California, and have owned/operated…read morea property management company in California for 25 years, and own investment properties in several states and work with several other property managers that handle my out of state properties. Working with Empire has been a terrible experience on so many levels. Their accounting system is terrible, and cash flow statements are difficult to even comprehend. But this is the least of the problems. Empire is so departmentalized, that nobody in the company has any idea what anyone else in the company is doing. If there is an accounting issue, you deal with one person. If there is a problem with repairs/work orders, you deal with another person. The account rep that signed us up is only in charge of that, so he was out "complaint sounding board" most of the time, as no one else would ever resolve any issues satisfactorily. We eventually started dealing with the owner, Steve, once the problems were getting way out of control. Steve never once went out of his way to pick up the phone and discuss the issues. All he ever did was forward the emails to the "manager" who would cover her ass in the email replies without solving any problems. Their vendors are terrible and outrageously priced. To give 2 very good examples, the same plumber was sent out to 2 different properties on 2 different dates. First service call, plumber was there for 20 minutes, checking all faucets, flushed toilets, and found no issues that the tenant had called about. They acknowledged that no repairs were done, and tenant confirmed that they were there for 20 minutes. Invoice was $400.00!!!! And we called the plumbing company, acting as a potential customer, and asked what their "service call" fee was to fix a minor issue, and was told $110. On the next job, same plumber went out to investigate a water heater that didn't stay lit. Plumber went out & couldn't fix it, left after 15-20 minutes. I never got a phone call with a recommendation to replace the water heater, or any notification from Empire. That invoice was $250 for a "service call" where nothing was done. So somehow Empire felt it was OK to charge us $400 and $250 for a 20 minute service call that the plumber would charge any other person $110 for. We also found out after everything got cancelled out, that Empire was marking up all vendor invoices by 10% for more fees to go in their pocket....pretty sure that was not in the contract either and never disclosed to us. After being called out for being incompetent, Empire cancelled services, with no notice, on us--a violation of the contract that requires 30 day notice to cancel. So left us stranded handling unresolved repairs, including the water heater that needs replacement, roof repairs to 2 properties. All tenants had complained to us about Empire, stating that repairs never got completed on multiple occasions. They had called Empire many times for repairs and got ignored on several occasions. I could go on with more details, but I think I've given enough for any potential customer to be warned about this company. Empire does not understand customer service, and certainly does not have the owner's best interests in mind.

From the owner: Only Property Management Company in Fort Worth that not only cares for your property, but donates…read moreto feed Veterans! National award and 4-time BBB winner Empire Industries is regarded as the premier property management experts in the Fort Worth area. We will treat your home as if we own it. How Empire Saves You Money: No Setup Fee - Zero costs to partner with Empire 1% Eviction Rate - Strict selection of the right tenant with our 20 point tenant screening will have them stay longer reducing vacancy and leasing costs Lifetime Tenant Promise - To reduce vacancy and turnover costs in your property, Empire incentives tenants at our own expense to stay in your property. Faster leasing time - Our award winning marketing allows your property to lease quicker to get money in your pocket sooner Professional Photos - We provide professional photos, FREE of charge Maintenance - Verifying all maintenance requests to ensure responsibility and volume based discounts from all vendors for your home Pet Screening - Empire will do a strict background check on the tenants pet to ensure proper selection Move in - Move out reporting - In house move in / move out specialists, dedicated employees providing detailed reporting of your property Empire is the only company in Fort Worth to partner with Camp Hope to feed veterans who suffer from PTSD on behalf of our clients. Call today to help feed a veteran!

Nathan Vasseur is a top notch real estate professional. He helped us sell an automotive building we…read moreowned in Texas. Even though we live in CA it was a seamless process with Nathan. He's responsive, trustworthy, relatable, smart, and fun to work with. I felt like he more than earned his commission. He's a good negotiator and the deal closed without a hitch. I can't recommend him highly enough.

From the owner: Commercial Real Estate Servicesread more