Use ANYONE ELSE! ANYONE AT ALL! Pete Helgeson is a bully, he's rude, he takes advantage of families while they are grieving! He charged 3 times what Heritage wants for cremation. He tried to play my family against each other. He straight out lied telling me that we didn't have a choice but to use their services. When I begged to differ and informed him we WOULD be using another service he accused me of trying to "skate out of the bill"... He asked me, a grieving family member if I had any idea what HE had done for our family by picking up the body. He tried to tell me they were the ONLY ones who serviced the Roosevelt area and noone would be picking up the body from so far away. He apologized I was so ignorant of cremation services available and how they worked... He demanded to know where I was from and if I even knew where the place I was working with was from. And ended with in his 25 years experience he had never had any family talk to HIM so rudely!! ARE YOU KIDDING ME?????????? AVOID LIKE THE PLAGUE!! At the end of this conversation I would have paid DOUBLE for ANYONE ELSE to have handled my loved one!!!!! I strongly recommend Heritage Cremation Services if you are in their area and need services. They are 1/3 less expensive even if they have to drive 100 miles to get them and they aren't RUDE!!! AJ was most EXCELLENT at handling our families needs and HE WASN'T A BULLY OR RUDE LIKE PETE HELGESON!!!!! read more