Friendly, convenient and my large dog was well taken care of! Taken in on a last minute appointment!

The staff here is incredibly kind and patient with my dog, which I truly appreciate. They do a fantastic job with the basics--shampooing, nail trimming, and tidying up the fur around the paws was spot on. However, the overall grooming style wasn't exactly what I had requested. While they are great for hygiene and maintenance, I'd recommend bringing very specific reference photos if you're looking for a particular cut. read more

Super friendly and nice! The best place in OC for sure. I haven't had a single bad experience with them. My dog always comes back looking so clean and with no scratches. He also doesn't get stressed out after the visit which speaks a lot. Highly recommend! read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

My babies after their appointment at hello Kim's. They always look so cute and smell so clean after. Love that they show my babies so much love while they're there. That's the reason why I never go anywhere else! read more

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I appreciate your dog grooming skills.Customers value the skill of a technician, but kindness and accurate rates are more important to them.There are many good grooming stores around. read more

Letter from owners: Hello Linda. As per last review you posted regarding our services on June 20, 2022, Hello! Kim's Grooming will no longer accept your dog for our services. After a long thought, we have decided on this after seeing your review on our communications. We apologize for not being fluent in English, and to resolve this issue, we came to a decision to no longer accept your dog. We believe you can find other groomers who speak better English than us here in America, and since it seems that our poor communication to be big issue to you, finding other places may be a lot more better for both sides. We are aware of your next appointment and we will be cancelling your next appointment. I hope that you will be able to find a groomer who can satisfy your needs. *** It's unfortunate that this business will not take responsibility for hurting my dog's paw and blame it on the heat when I make sure to alway take my dog out after 7pm when the ground is no longer hot especially during the summer. Its very upsetting and insulting. Ive seen plenty of other posts with the same complaint as mine. They have price gouged and I've been up charged plenty of times in less then a year of coming here because they considered my puppy full grown at 7 months, inflation, because my dog was tangled too much (but isn't that what grooming is?) Now they state she is still a puppy and her paw is going through growth. I am a barber of 10 years. I know when I see something wrong and there is skin irritation. Let's be honest please, this message isn't about communication. It's because Hello Kim Grooming has failed over and over to be honest, provided bad service, and decides to cut customers off because they are being called out for it. I will gladly take my business somewhere else. I found this online, please beware! Why does my dog keep licking herself after grooming? Clipper burn or razor rash is not uncommon. It usually manifests itself with red, raw skin, with or without bumps. It may cause the dog to lick or scratch the area. This ailment is caused by clipping the dog very closely. read more

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We were referred here by a good friend of mine. We just adopted a family dog and was really knotted. He has separation anxiety BUT as soon as I walked in he was calm and the place was so clean! They are very nice and I felt really comfortable leaving him there. When we picked him up he looked like a completely different dog. I'm so happy for the haircut and pricewise they are affordable! I will definitely bring him again and highly recommend read more

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I've never left a bad review on Yelp or on any other platform, but after today, I really have to do this. Today I received one of the most unprofessional voicemails I've ever gotten from a business. 7 months ago, I first brought my dog here after liking how they cut my dog's hair. I probably brought him here to be groomed like about 4-5 times if not more, and every time I picked him up, not one complaint or issue was brought up to me about my dog. Now, a week before my dog's grooming appointment, I receive a voicemail and text about refusing to take any more appointments for my dog because he "sits down" too much when being groomed. HE'S OLD. He's almost 14 years old. What do you expect him to do? It's your job to know how to handle dogs when being groomed. Not only that, but why wasn't the "issue" brought up to me after the first or second visit? And it's not like they didn't charge extra for my cocker spaniel's weight, because they did. It's not like they didn't know his age. You literally fill out a profile for your dog, detailing their age and everything. I'm just disappointed in the lack of communication and crappy treatment of a customer. If they only know how to handle Malteses or other small breeds, they should just say that. And honestly, if you have a medium sized dog, I would not recommend you bring him/her here. They're apparently not equipped for handling it. I guess this is what you get for going to a place where there are no professional groomers. At the end of the day, this place lost a loyal customer. read more

The description of the website says they "do all breeds, big and small" yet she tells me they don't do huskies. - With no explanation. Why not? Too hairy?? Too stubborn? Which is fine, its your business. But why not charge more for dogs that require more maintenance? Regardless of a husky or not. I have two huskies. One that is quiet and very easy to groom and not very hairy. The other is fluffier and louder. They are all different. Please don't deceive customers and describe your business to make it appear as providing a service that you do not. Also, someone posted a picture of a husky saying that it was groomed at this business. If this is a new policy you have where you discriminate against certain breeds, have at it. Its your business. But you should update your website. read more

Such a friendly environment. They actually care for your pet, it's not just a business to them. The gentleman was very thorough explaining pricing and their services. They did an excellent job and we will definitely back next month! My Chase is about 25 lbs, 8 months old and this was this very first time at groomer's. They made sure he was comfortable and he look very happy post grooming. They styled him with a bandana and gave him a treat to take home! Highly recommended! FYI, call in ahead. I called on Wednesday and I was not able to get an appointment until the following Monday. read more

Hello Kim's Grooming - Fresh cut!! - Pet Groomers Near Me - La Mirada, California

I love my Dogs like they are my kids. I would not trust just anyone with my Dogs. Kim I trust! She has so much patients with my Dog. He has anxiety when I leave him and he often come in with tangled hair because he has bad allergies so he's always scratching. Kim is always up to the challenge. She spoils him with treats and sends him home with some. I allow Kim to do what's best for my dog because she is a absolute expert and I trust her. Her and her husband are so kind to me and my husband and she is so kind to our dogs. The place is always clean and the dogs always look safe and comfortable. She does get booked with appointments to book a week in advance. read more

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This place is my favorite grooming place of all times. They did a miracle on my dog (see picture). The staff is amazing and super friendly. I told them I wanted fluffy ears and that is what they did. Prices are very reasonable too. If your looking for a place for grooming, give this place a chance. You will not be disappointed! read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

Grooming style: 5 stars; did exactly as I had asked and I was very specific about what I asked. Transparency: 1 star; did not honestly reveal that they sliced his tail. I understand small cuts may easily happen as dogs move around, especially because I usually groom him myself every two weeks, but concealing such information calls to question various ethical concerns. Background: 2 y/o Mini Schnauzer, has extensive experience being groomed (has been groomed by this specific grooming salon previously as well), and I admit he's yappy whenever people come and go. Had my dog groomed yesterday and he came back acting a bit off (wouldn't bark at all once he got home for 10 hours and kept sitting/standing and staring off into space). I figured maybe something happened at the groomer's but my mom, who picked him up, said she EXPLICITLY asked how the session went and the groomer said he was whiny but all else was fine. I figured he might have had an off day at Kim's Grooming and waited to see before making any assumptions. I realized he was licking his tail often, but again gave the groomer the benefit of the doubt because I know his tushy tends to get itchy when the smaller bits of fur that is shaved off falls in that area. He continued this behavior throughout the day today and would occasionally whimper when laying down, so I looked at his butt/tail area and found UNDERNEATH his tail that a layer of skin had been SEVERED OFF. Knowing how (admittedly) dramatic he is and would have shrieked, there is no way the groomer didn't notice he had been cut. I just wish I had been informed so that I could tend his wound instead of watching him lick his butt/tail area thinking he just had a post-groom itch. Hoping my giving Kim's the benefit of the doubt doesn't lead to an infection on his tail. The lack of disclosure of his wound is what is upsetting and makes me question whether the cut is the only reason he looked off/traumatized and didn't bark at all. Really makes the ethics of this establishment questionable. Great attention to detail with directions and a cute cut, but I would rather go somewhere I know my groomer will openly tell me there was a little mishap, which is more than understandable. Sucks to have to watch my fur baby stop mid-step and lick his tail + whimper. read more

Hello Kim's Grooming - Presumably, a layer of skin was cut off. Result after 24+ hours of licking and me giving the groomer the benefit of the doubt. - Pet Groomers Near Me - La Mirada, California

It's frustrating how the owners complain every time I leave my dog with them. I'm a paying customer, so I don't understand why they complain about my dog being noisy and stubborn (that's a lack of their skill). Also, they seem to change the price every time I visit ($55 to $65 and now $70 within 8 months, lol). I wish they would pay more attention to details like the length or style of my dog's fur during grooming. Whenever I try to mention these points, the owners' expressions sour, and they don't even smile. I really don't recommend this place AT ALL. I will look for another grooming shop. read more

Too bad I really liked Claire...but the guy in the front I cannot take. Had an emergency and was not able to bring my dog on time so I called apologizing and if I can reschedule, he books me and then sends me a text message saying: This is Hello kims Grooming Next time you cancel, please contact us 1-2 days in advance. We only receive reservations, so there is a lot of damage. I replied I am so sorry but had an emergency and it was last minute and that is why I want to reschedule other day or if possible 1pm same day. He replied again - The reservation time is 11 p.m. and there is another dog at 1:00 p.m., so it can't be made. If you call 10:55 and set another time, you can't. I just canceled the appointment. I don't know how else to explain it to this guy, so inconsiderate. read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

We visited here first time. My 5month bichon got first groom with good service. The owner is nice and friendly and the price is affordable. Also we got handmade collar and treat bag. I will visit here next month. Thank you so much. read more

Hello Kim's Grooming - My 5month bichon got first groom with good service. The owner is nice and friendly and the price is affordable. - Pet Groomers Near Me - La Mirada, California

Amazing dog groomer! I've been to so many different dog groomers, but this one really knows how to treat and take care of their dogs. Luna was so happy and safe here compared to other places. Her paws are so so clean. I had no idea her paws could look like this. Her teeth, ears, butt, and eye areas are also fantastic! Normally dog groomers don't do a great job there because they are more sensitive areas. But they did great! Also love the collar they sent her home with Price is the same as all groomers but with much better service! read more

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I loved my first few visits to Hello Kim's! I have a 75 lb lab mix and was genuinely touched that they treated her so well the first few times. During our last visit it appeared that they were upset that I was there. When I picked my dog up she didn't look nice and clean like she usually does. They charged me much more than I had ever paid so I was really taken aback by the service and the lack of quality but gave them the benefit of the doubt. Yesterday I made a future appointment for my dog but received a call today from someone who was very unprofessional stating they couldn't find my chart but when they finally found it they said they changed their policy and no longer groom large dogs so they canceled our appointment. I guess they just deleted us without any warning. If you have a dog they will accept, I highly recommend Hello Kim's. They are skilled and were usually very kind. It's just disappointing to receive bad treatment because *they* failed to communicate their own policies to existing customers. Today I felt like an inconvenience instead of a loyal customer who sang their praises. But what are you gonna do. I truly wish them all the best and success in the future. read more

I completely trust them with my two doggies! Have been going to Hello Kim's for years. Every time after grooming my dogs look so happy! They are really clean and always nice to the dogs. It can't be easy to deal with dogs -- I know my dogs are not cooperative to hair cut and bath but the owners never say anything unkind. I can't imagine going somewhere else for grooming. Highly recommend them! Thank you for always taking good care of Juni and Nana read more

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What a sweet couple. They took care of my mini poodle, fairly, professionally, and compassionately. Since it was our first time, we got a handmade scarf and a treat. The place is clean, organized, and communication was flawless. They respected what I would like to do for the cut. I would definitely be back. $45 based on measured weight 10-15 lb! This includes nail cutting, anal gland suppression, and tear wipes. read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

I took my puppy here for his first grooming with me. I wanted to find a place where he would not be traumatized going to the groomers and was so happy to see he was fine afterwards. His fur was soft, ears cleaned, nails trimmed nicely, and all appropriate areas trimmed for hygiene. The cut was also super cute. The owners are so friendly and gentle. I schedule him for regular grooming every six weeks now and try to do a little maintenance on my own in between. I highly recommend Hello Kim's grooming! read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

I've moved into the neighborhood about 3 years ago....tried many various groomers in the neighborhood and no one was as good as the one I have been going for years in Koreatown. I've even tried mobile service...i had given up and just went to LA to get my dog groomed. I got tired of dropping her off and killing 3 to 4 hours to pick her up. I said this is going to be my last try and went to Hello Kim's. My impression of Hello Kims: Interior was very clean. Staff was very friendly and nice. Environment seemed like a happy dog place. Open interior let's you actually see the dogs being groomed They also carry some great merchandise for purchase as well. Everything passed. Just needed to verify their skills. They advised 3 hrs but I was able to pick up my Maltipoo within promised time frame. End result....extremely satisfied customer. Definitely going back. My friend also complimented my dogs cut and she will be going to Hello Kim too. My brother who rarely compliments her hair cut was like "whoa she got a nice cut. SO CUTE!" Thank you so much HELLO KIM's! PS book your appointments 1 week in advance. They get booked up real fast read more

Hello Kim's Grooming - Thank you gift. There was 2 jerkies but my pooch wanted it ASAP - Pet Groomers Near Me - La Mirada, California

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Our puppy's first grooming turned out so great! He got even a free treat! Thank you so much for the cute cut!! read more

Hello Kim's Grooming - teddy cut for face & puppy cut for body!! SO CUTE will definitely be coming again - Pet Groomers Near Me - La Mirada, California

Very bad service and very uncomfortable. Dogs are said to be difficult to groom. I am about to book again. I didn't get it. This owner is not love any dogs only business . read more

FIRST TIMER. A friend recommended this place, and I can honestly say it was the best decision to take my puppy here. They did such a great job, and I couldn't be happier with the end results and the customer service I received. read more

Hello Kim's Grooming - After - Pet Groomers Near Me - La Mirada, California

I've been taking my dogs here for a while now and my experience with Kim's Grooming has always been positive. The owners are so nice and gives free treats and Christmas presents for the dogs. My dogs are very timid and can be sensitive at times, but the owners are always so nice and understanding about it. My dogs always look so cute and smell amazing! Bring your dogs here for their grooming needs read more

Hello Kim's Grooming - Maru's first haircut! - Pet Groomers Near Me - La Mirada, California

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They did an amazing job grooming my dogs Miki and Desi. I tried several groomers in the area and was never pleased to a point that I started grooming them myself. I decided to give this place a try when I saw the grand opening sign and was pleasantly surprised. My Morkie is mean and can be a biter so I was worried but they assured me she would be fine and she seemed calm when I picked her up. She has sensitive skin that pulls so she easily nicks but she came back to me looking better than ever with absolutely no irritation or nicks. Very happy with their service! read more

Hello Kim's Grooming - Hand knit collar gifted to us after a great grooming session. So cute!! - Pet Groomers Near Me - La Mirada, California

I have been bringing my dog here for years and my dog and I love it! They do so well with my dog's groom and my dog seems happy at both drop off and pick up. read more

I have 2 small/medium dogs and they always always always do an amazing job. So clean and thorough! My littlest one is a feisty 8 month Pomeranian, and I always feel nervous about her getting groomed. But they really do a great job every time. We absolutely love it here. We don't go anywhere else if we can help it, because they treat our dogs so well! read more

We were referred by the breeder where we got our puppies & were so very excited to try. We have Toy poodles and were looking for a groomer who specialized in the asian fusion type poodle grooming. This was back in Aug 2020 and we've been going to to Kim ever since. You know when you found a good groomer..... is when your dogs are actually excited to see her!!!! we just love her and her husband!!!! The cuts she has performed on our dogs, is like ART! love love love!!!! So much so.... we travel 45 mins. for 2 of our 3 dogs each time they need to be groomed. Now, we will be introducing Kim to our 3rd dog, Hazel- our Yorkie!!!! read more

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Took my cocker spaniel for the grooming first time here. They did a great job despite his puppy craziness. Definitely plan on using them as my monthly groomers for my buddy read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

Super friendly Thoughtful owners New interior Beautiful design Clean my doggos look great and they get treated well! I loved that the owners found flea and upgraded the shampoo for 5 automatically, which i appreciated cuz our doggos cant talk! very thoughtful... read more

Brought my two dogs here for the first time today. I called ahead of time to ask for an estimate and they requested to see my dog before giving me a price. I came in and they weighed my dogs. My little dog weighed 15 lbs which is priced at $45 and my bigger dog cost $65. I picked up my dogs 1 hour later and they gave me two dog treat packages, handmade bandanas for both dogs and a blanket to keep my car clean. Both dogs were thoroughly bathed and groomed. They ended up giving me a $20 discount. Will definitely be coming back in the future. read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

I've been with the previous store (Puppy Love) for about 10 years and this new store opened and kindly texted me to inform that they are taking over. They are responsive via text which is so much more convenient for me and their service is great. I decided to take my 10 year-old maltese for grooming today and check them out. I didn't give them much explanation and yet they did such a great job. My favorite face of my dog is back! Definitely will continue taking my baby for grooming. I love their handmade scarf/muffler which was a grand opening gift and their little treats. My dog is very picky about treats but he loves it! read more

Hello Kim's Grooming - Thanks for the treats! - Pet Groomers Near Me - La Mirada, California

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I used to bring my dog here. He was a regular. He's 11 years old.. the last time I brought him here, he came back with a huge cherry eye (if you look up a cherry eye, it happens with your dog's eye is hit with a lot of force) I understand grooming is stressful, and especially grooming my dog.. however.. under no circumstances should he have come back with a cherry eye. He is a small 11 year old Maltese. There is nothing he can do that could threaten your life to the point of smacking him so hard that a blood vessel in his eye comes out.. I was able to get him treated for it. I do not recommend people come here. (REPLY) my mom also previously stated that she heard one of the groomers yell and my dog. Telling him to STAY STILL. My mom then later told the owner and asked if u could not yell at my dog. I didn't bring it up when I picked him up bc I couldn't communicate with the person at the front desk. There was a minor language barrier as I didn't even understand most of the things he was saying. My mom is usually the one to interact with them but I had to go instead. read more

The first couple experiences were amazing. The owners were friendly and the price was reasonable. But since last couple years, they started to charge extra fees of $10 to detangle our poodle mix's fur. I've never seen the groomers charge extra fees for extra combing. The prices also went up almost by $20 and they keep telling us "you should come more often so that his fur can be taken better care of." And we've tried our best with flea care but they would always say like "I found fleas on his belly, you should give him some flea treatment." Everytime, single time we visit! More like scolding. I'm off to a different groomer with better service and price. read more

Love this place. The groomer has done awesome job over the years! The host is very nice as well! The service 100% ++ for the price. Thank you HKG! I think my dog will continue to come here as long as she lives! read more

Hello Kim's Grooming - Summer haircut by HKG - Pet Groomers Near Me - La Mirada, California

Such a great place! Great Service and communication! Chase always comes out of there full of energy and happy! read more

Hello Kim's Grooming - Chase on the way to Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

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My first time here and will definitely come again They also give me a lovely handmade scarf and free treats as a first-time visit gift. read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California

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Called in to make appointment in the morning and they were able to accommodate same day service. This was my 6mo old puppy's first full grooming beside from earlier bath and nail trim experiences. Looks like Kim's was able to manage this young pup and gave him nice cut to the head and face. Puppy looked cute, had nice scent, and just seemed well groomed. Facility was clean and neat. read more

Hello Kim's Grooming - Pet Groomers Near Me - La Mirada, California