I took my son here for a regular well check. I wasn't impressed. Firstly, I waited nearly an hour…read moreto be taken back to see the doctor. & That was frustrating. Once we went back to the exam room we waited another 15 minutes (at least) for the Dr to get to us. We saw Dr Kubo. I didn't care for him either. There is something about being talked to like I'm dumb, and don't know how to care for a child that gets to me. After he completed the check up and left the room I waited another 10 minutes (at least) for a nurse to come by and give my son his vaccs. By that time he had fallen asleep, so I had to wake him up for the shots. The nurse was very nice, that was probably the most positive part of the entire experience. I will definitely be finding a different place and Dr to take my children to.

I came here only because my midwife moved to this office during majority of my pregnancy. Not going…read moreto lie, this place just feels dirty. The furniture looks like it came from a thrift store, they have a yucky looking fish tank, and there is no A/C... It's a big step down from most PCP offices. And the appointment rooms aren't much different looking either except less air movement. Oh, and the AA's aren't very nice either.

Dr ponder is incredibly awkward and gives off weird energy. I didn't use him as my provider but I…read moredid get a vaginal ultrasound from him and he actually hurt me while doing it. And again it is painfully awkward. I used one of the midwife's here and she was younger than me. I was 27. The midwife cut my baby's umbilical cord unnecessarily RIGHT after she was born. Literally like 5 seconds after for absolutely no reason. She took a breath right after birth. I was pressured to get an iud after birth. I declined. The midwife clearly had hardly any experience and seemed extremely stressed my entire birth even though it was a non eventful birth. I will not go back to this office for anything again.

Great experience from start to finish. Neat people, they all work together well. An amazing office…read more Thanks you

I absolutely adore Kourtney Jones! Every time that I go in, she is friendly and super respectful. I…read morehave referred several patients to her because of her ability to listen and care, mostly because her attitude with Women's health is above and beyond! I have even referred my family members to het.

From the moment I made my appointment through having an ultrasound, a biopsy and ultimately an…read moreabdominal hysterectomy, I have been treated so well by Dr. Lorenzo, his staff and the ultrasound tech. As someone who has never given birth, I was nervous for every procedure. Dr. Lorenzo explained things to me in a way I could understand and offered multiple options to me, not pushing any particular one on me. My surgery was August 2025 and I have felt like a new woman ever since, iron anemia is now cured. His office staff and assistants are amazing and the hospital staff where the surgery was performed also spoke highly of him. My abdominal scar healed so good. Without a doubt I would highly recommend. I traveled from Yakima to see him and have the procedures performed. Definitely worth it.

Poor service , lack of empathy and deposits to be held without consent or prior knowledge to…read moreupfront fees. Dr Lorenzo's bedside manner . Sadly condescending. Communication is non existent. Disappointing. :/ I am 57, I have 3 daughters, my mother was a nurse. I believe it is my responsibility to inform new patients of their poor performance and practices.

I had an appointment for a pap smear with Nickole Perry. I had to take time off work to take the…read moreappointment, pay the co-pay, and all of that. When I get into the room she tells me she doesn't have time for one of those and sends me on my way after maybe 10 minutes. The only thing she did in those 10 minutes was read my previous visits. It was an extremely disappointing experience.

Good service and took her time doing the 3D ultrasound and several pictures love it great experienceread more

Where do I even start...? My whole experience from start to finish was amazing. Evelyn is extremely…read moreprompt and professional. She was great at answering my oh so many questions. Her ultrasound office was super clean and cute. She was able to capture so many cute pictures and videos for us. I'm so glad I found her! I highly recommend her to any expecting mothers who want to have a quick peak at their baby or simply want some cute keepsakes of baby's ultrasound pics. She's great at what she does and you can tell she's extremely passionate about her job. We loved every second of our appointment!

While traveling, I needed to be seen by a doctor as my cold had developed into a deep, hollow cough…read moreand sinus infection. The walk in clinic wasn't very busy for an early Friday morning and I was helped immediately. The woman at the intake window was very pleasant while taking my info. I then only waited about 10 minutes and was seen by a doctor (PA). She was able to diagnose my problem and provide me with prescriptions which I was able to have filled there. By getting on meds so quickly I think I shortened the duration of my cold. I was very happy with the care they provided.

Okay service by front end staff. Excellent service by the physicians and nurses…read more They finally put signs up, but do not have one at the end where it instructs you to exit. (1st floor) They need this for safety reasons but also for patients who turn before they need to. It would be nice if it said "Elevators" or "Coffee Shop" something to remind you that is where you entered so you know where to exit. All these nice signs for the departments but this leaves this patient frustrated and lost as I am often exhausted and can't remember